We had a rest in April 2024 We lived in Palm Daily cleaning service The linen was changed every 2-3 days Towels daily The bar was replenished daily Well maintained and clean territory Smiling and helpful staff Delicious and fresh food A good selection of dishes for every taste Excellent sea Clean beach ATMs Nice SPA All issues were promptly resolved by Yaroslav's girlfriend For which I bow low and thank her. There is a pharmacy near the hotel Shops are within walking distance. In the evening we walked along Naama Bay Beauty ) I recommend the hotel) A great option for family holidays One of the disadvantages was that my son was a little bored There are no slides and entertainment for teenage children)

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Алексей Сандалов

Level 4 Local Expert

We stayed at the hotel from 12/24/2024 to 01/22/2025. It is very good that we caught both the Catholic Christmas and the New Year. We had great festive dinners and a wonderful program! We arrived at the hotel around 8:30. The bracelets were put on immediately, and breakfast was served. We checked in at about 11:30, despite the fact that the official check-in starts at 14:00. I asked for a room on the 1st floor, not far away, because my joints hurt and it's hard to walk. The first room was given on the contrary far away and on the 2nd floor, then they showed the room on the 1st floor and closer. After Baksheesh promised, they actually settled in the Family room instead of the standard! The money was not extorted. I gave $10 to the guy who drove us around the territory with suitcases and $10 at the reception. To the question "is it not enough?" They answered: "it's a gift. I've given you as much as I've given you." Nice to meet you! The rooms are not new, but in good condition. No unpleasant odors. The bed is very comfortable. There is a kettle, tea, coffee, sugar, and drinking water, which are constantly replenished. I was completely satisfied with the food: varied, a lot. There's always something grilled for dinner. There were shrimps and crabs. Excellent oriental sweets, not to mention all kinds of biscuits. The beer is quite drinkable. Strong drinks (local for free) at first seemed to have the same taste and were disgusting even in cocktails. The bartender corrected the rum by adding granadine (pomegranate syrup) and mint. Sometimes there is a Pharaoh rum, which is much better than the standard one (I don't remember the name). The bartenders Mahmoud and Islam are great guys! We learned Arabic together)) Very beautiful and large territory. White herons (I don't know what they're called) walk slowly across the lawns during the day and look for funny hoopoe worms. All the staff is friendly and attentive. It is clear that Alyonka's chocolate bar and / or a couple of bucks tip will only improve the mood when communicating. The mini-club is run by Bazooka, who has been working at this hotel for 28 years. The Russian girl Elsa helps him. Every day there is some kind of children's movement, but most of the time the children are just supervised: they draw and play by themselves. One of the pools is heated. It has +24. Big! In the pool without heating +19. It is stated in the description of the water park. However, it's actually a pair of small slides, probably a meter high. I wanted to take off the star for the lack of a water park, but I didn't: I really enjoyed my vacation! The hotel has a very calm and peaceful atmosphere. It was annoying that under the name of the dishes at the New Year's dinner, the New Year's greetings were only in Ukrainian: no Arabic, no English, no Russian! To my surprise, they replied that this was not a provocation, but just signs from the time when Russians did not fly to Egypt, and there were almost only Ukrainians in the hotel. I had to believe it, but I'll still take off the star alone. Everything else is at the Novotel Beach, which, as the name suggests, is located right on the beach. From Palm, just cross the road. It's just an amazing Christmas and New Year's Eve movement!!! Santa is a Bazooka on a camel, handing out gifts to children, a foam disco right in the pool, a strawberry festival. Super! And I didn't know that a jet ski with a flyboard could be right in the pool! A guy in a Santa costume was taking kids on a flyboard. The animation is interesting in the evening. I liked the Tanura dervish dance, the fire show and the fakir show the most. The dancing girls are great too. The animators (an Egyptian and 4 Russian girls) are funny and sociable. In all bars, people living in Palm are also served. I read in the reviews that they don't pour palm oil on animations - this is not the case. We went to the SPA. Money is wasted! I strongly do not recommend it. The host asked for his impressions on the way out. I suggested going to Turkey or Russia to find out what a Turkish hammam is. And the price tag is just a horse! I'll take off one star for sure)) The Reef is why tourists actually come here. It is very convenient that you can enter the water up to your waist or chest on the sand without corals, and then swim over the reef in a mask. Interesting reef, interesting fish. Not Dahab or Ras Mohammed, of course, but not Novorossiysk either (with all the love for this heroic city). There are always sun beds by the sea, and the pool in Bich runs out around 10:30. This is due to the fact that there are not many of them by the pool, and the water in the pool is + 28, and in the sea +24. In December and January, this is an argument. The hotel guide, as always, was terrifying if you didn't buy excursions from him. I even made him sign a paper stating that I would not buy excursions from Pegasus, so Pegasus is no longer responsible for all of us))) How Pegasus was going to answer for us is unknown. The insurance policy also covers non-Pegasus excursions, contrary to the statements of the guide. Nasty guy, in general. But I posted the information about the flight in a timely manner. A pharmacy with good prices is on the Beach side and slightly to the left after the crossing. It's called Elizabeth. I did not check my knowledge of the Russian language by pharmacists. English is good. Shops with reasonable prices for souvenirs, sweets,... on the right after leaving the Palm at the entrance to the neighboring hotel. Do not forget to bargain. The ATM at the entrance to the Palm changes the currency. You need to select an Exchange and put dollars in it. Sometimes it doesn't take a hundred, less is fine. Wi-Fi works very well in the rooms and throughout the Palm and Beach area. Including on the beach! He sometimes disappeared in the restaurant. I didn't measure my speed, but my wife watched movies without brakes. We had a wonderful rest, which I wish to everyone!

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Юлия Марк

Level 3 Local Expert

We had a rest at the hotel in mid-October. I liked everything, but there are a couple of disadvantages: the hotel itself is very beautiful, well-groomed, the houses are snow-white, 5*, but inside the houses the furniture is a little tired, the curtains with drops of dirt and dust are 4 *. A bathrobe and slippers are provided on request. The room has everything you need for life, shampoo, etc., hair dryer, safe, TV with Russian channels. Free good Wi-Fi in the rooms and on the territory of the hotel, but not everywhere catches well outside the room. Towels are changed daily, bed linen, it feels like they were changed just before our check-in. The beach is 5-10 minutes on foot, there is a golf cart to the sea. It may be difficult for the elderly to walk to the sea if they check into rooms on a hill. The entrance to the sea is smooth The food was delicious, and so were the cocktails at the bar. The pools are all clean. In general, I recommend it if you do not pay attention to the nuances inside the room.

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