Nurbank
39 reviews
September 16, 2024
The terrible attitude towards customers from the cashier Shynar, who does not know how to do her job properly. Not only did she wait 45 minutes to change the currency, but in the end, the operation remained unfulfilled. And in the end, she took her passport without apologies.
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December 18, 2024
They do their job well and quickly,👍👍
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October 2, 2023
The most disgusting bank. The central office is in Almaty, there are no cashiers, only one. I spent 1.5 hours to get the transfer. I do not recommend anyone to work with this bank
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2
May 19, 2024
They serve you very quickly and efficiently 👍
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March 18, 2023
A disgusting bank. Electronic identity cards and passports of citizens of Kazakhstan are not accepted. When issuing transfers, they require a foreign passport from citizens of the Russian Federation, without accepting an ordinary passport with which the border crossed. The staff are slow and boorish.
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1
November 29, 2023
There are often queues, but the service is as high-quality as possible. The bank has a system of transfers from the Russian Federation
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October 19, 2023
Good service
Not a long wait
Polite staff
Human attitude to customers
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January 16, 2024
A good bank, the only service is not very fast, you have to wait
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1
March 9, 2023
Very polite and beautiful girls work , they will advise and help everyone with services 👍🏻🌹
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2
January 15, 2024
Parking is available behind the barrier for bank customers, very convenient
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November 1, 2023
I wanted to buy currency, there is no cashier in one branch, there is a technical break in the other, I tried to call before that, they do not answer any of the three numbers, the bank seems to be there, but in fact it is not. I spent 1.5 hours of time in vain.
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1
April 11, 2023
The service is not bad, but very slow, long waiting is annoying ...
The inconvenient and unfriendly interface of the application
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October 28, 2022
Long lines, disgusting service. The bank itself is a sad phenomenon. They opened an account for an hour, and after I left the bank, they closed it themselves an hour later. During a personal visit to the bank, they refuse to explain the reasons
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1
April 18, 2023
There are always a lot of people, and only two windows work.
Feel free to stock up on sandwiches, entertainment for the whole day
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March 29, 2023
The fact that the transfers are not working was reported only when the queue came up. I lost an hour in line. Problems should be reported in a timely manner
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February 1, 2023
I received a unistream transfer, waited in line for 30 minutes on a working day and processed for another 20 minutes. One of the advantages of the electronic queue is the fact that there will be even a large amount of cash. Compared to the Kazpost branch, where there is a live queue and everyone is ready to kill each other in order to send a parcel earlier than another, this is a good service.
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1
April 14, 2023
Super bank. Transfers to the Russian Federation and not for 16%, which is now offered by a neighboring bank, but for 1%
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1
October 17, 2022
I received a transfer, 1 or 2 operators are working very slowly. You can safely lay a minimum of an hour and a half.
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1
December 7, 2022
Long lines, disgusting service. when there are 10 people in front of you, but somehow you sit for 70 minutes.
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1
December 7, 2022
In the chat, after the standard greeting, I asked a question. They asked me to wait. There was no response within 20 minutes. Why create services that don't work? Or maybe efforts should be made to meet modern requirements?
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July 11, 2023
Experienced staff. Electronic queue.
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March 27, 2023
A terrible bank, everyone sleeps in it, they waited 1.5 hours to receive the transfer!
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October 10, 2022
Unfortunately, there are a lot of customers. And after 18:30, you can not take the ticket, they will not have time to serve :-/
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1
December 10, 2023
A great bank
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October 3, 2022
They work very slowly, and they let some visitors through out of turn
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1
October 6, 2022
They don't want to work, the speed of the entire department is 1 client in 10 minutes
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1
June 17, 2022
There is always an incredibly long queue!! The girls at the checkout generally work on relaxation.
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1
May 19, 2022
the service is very long, I sat in line for almost 2 hours to transfer money
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December 18, 2021
It seems that their mobile application is not yet very modern as in other banks
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June 24, 2022
A pleasant team
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1
June 22, 2022
Fast reliable
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1
May 20, 2023
Quickly
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June 11, 2022
Profitable loans
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1
May 11, 2021
Thanks a lot to Ayaulim. Gulkyz.
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1
March 6, 2020
Normal. I got a quick consultation.
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2
1
December 19, 2019
Good responsive staff
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3
1
March 11, 2020
There is almost no queue at lunch
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2
December 28, 2019
Nurbank does not accept kaspi Golb
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3
December 19, 2019
A great bank
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