Nurlytau Hotel
Address
Contacts
+7 (705) 636-67-63
Show phone
Business hours
24 hours
Directions
Коркем
225 m
50 reviews
July 28, 2024
For its price, it is normal. The breakfasts are extremely simple, but very tasty. The staff is kind and caring. The location is excellent, a quiet and cozy place. There is a beach across the street, a couple of kilometers along the coast and you are in the center of events.
See original · Русский
July 15, 2023
I liked it · A pretty good breakfast was included in the price. Access to the beach is across the street from the hotel. Own parking.
I didn't like it · 1. WI-FI was declared in the hotel throughout the territory, but upon arrival it turned out that the local WIFI does not load anything at all. There are 2 very very weak routers running for the entire hotel, which cannot cope with the current conditions of loading the hotel. They responded to our complaints: "We can't do anything, write a review. The management does not respond to complaints " As a result, we knocked out a 10% discount on accommodation in order to buy a SIM card. If anything, Tele2 catches it well.
2. The rooms are in poor condition. The bathroom is dirty. We got a broken bathtub with water running out from under it. The furniture in the rooms is old and worn out by life. The shower handle is full of holes. There are no air conditioners in the rooms, it is very stuffy to sleep. As soon as we noticed the cracked bathtub, we were asked to replace the room, to which we were told that there were no rooms. The next day, we once again insisted on changing the room, for which we were offered comfort with an additional fee. This did not suit us and we began to insist even more. They went to meet us, replacing the number. The comfort wasn't much better.
3. There is no drinking water on the floor or in the rooms. There is no kettle, dishes, hair dryer. The TV shows 1 channel, in Kazakh. There were no batteries in the remote control.
As a result: a complete price/quality discrepancy. The cost of a night's stay cost 6,000 rubles, which in no way corresponds to the level of this "hotel". If the management wants to avoid such reviews, they urgently need to change the current state of their "hotel" And listen to what customers are saying.
See original · Русский
July 17, 2022
We are coming here for the third time, because everything is fine. The hotel is located in a very beautiful place, in a pine forest, a lake with a beautiful free sandy beach across the street, near a paid beach, an ecopark with bicycle rental and bike paths, go-karts, cafes. The hotel has car parking, barbecue areas, a dining room. The hotel has attentive staff who are ready to solve any problems that arise. I booked rooms in advance by phone and WhatsApp. I am grateful to the administrators Aisul and Angela for their professionalism and pleasant communication. Aisulu provided full information about the hotel, the rooms, and answered all my questions. I really hope that we will come more than once!!!
See original · Русский
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