O_sushi astana
36 reviews
July 20, 2024
I took a sunny set from them yesterday, they didn't put a coke, and instead of pizza, they put pepperoni in the picture, in addition, it's kind of cold and hard. I called them, they hung up on me) They just put a huge BOLT on my claims) They did not answer the calls, they only answered the outrage about pizza, they said that they had not been making "mushroom" pizza for almost a year (as in the screenshot)) They said they didn't have time to change the photos.
If you do not have time, please at least indicate in the description that the pizza is different.. They still didn't answer me about the coke and continued to ignore it)) It's a small thing, but not pleasant in any case..
Conclusion: don't set foot here anymore, and I don't advise you.
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December 21, 2024
We ordered through Instagram. One girl answered, and besides being rude, they made me wait for another 3 and a half hours. They brought everything cold, they left it. Yes, they also took the full amount, and did not report 16 wings.
To be honest, everything was not Delicious and I am very, very unhappy with the staff.
When I called, they hung up, were rude, and then stopped answering altogether.
People, I don't advise you to take it here.
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November 30, 2024
Terrible service!!!
They waited for all 3 hours, they read and do not respond to messages, they do not take the handset and this is after payment💀💀💀
Sushi is not very good, crab sticks everywhere, lots of rice, caesar without chicken!! the fish is transparent in the fillet
The frozen cola has arrived), a stupidly huge piece of ice
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May 4, 2024
Excellent cuisine, good craftsmen and service, on-time delivery, support and friendly polite treatment of dispatchers and delivery. Big delicious rolls. A good selection in sets
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1
December 7, 2024
The service is terrible. Delivery, courier, operators, cooks all do poorly. Read the reviews with a low rating, everything is true and never contact this institution
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May 26, 2024
The advertisement does not correspond to reality! When we ordered a set for a children's party, it was not fully delivered. When trying to talk, they drop the phone. The request to return the order is refused, while the missing dishes are not sent. Sushi is falling apart, except for rice, there is practically nothing that tastes disgusting. The pizza is wooden, as if it were old. I don't advise anyone! Avoid it! Do not order food at this place.
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November 16, 2024
We waited for 3 hours, everything was already cold, the pizza was tiny. On vacap, they are not eager to answer how long the courier will arrive, they just read and are silent
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November 6, 2024
We gave orders three times, and in all three he was late. We waited four hours. Vatsap numbers do not communicate at all with the client. If you spare your time, do not allow this at all!
See original · Қазақша
October 22, 2024
Delicious rolls, but the dispatchers are not very attentive when accepting a delivery order, so you should ask to duplicate the order
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May 5, 2024
We waited a very long time, they said 90 minutes delivery, so we are still waiting 2.5 hours have passed. I do not advise you to order in this set, order in another place, delivery will be faster. I have never seen such a long delivery in my life. I'll write again right now
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April 1, 2024
Hello. Iftar rahmet set ♥️ appetizing 😍 we will order more in the future. Thank you very much. 🌷 Special thanks for the girl at the checkout, polite staff
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November 23, 2024
The order was made quickly. It's all good. Packed and everything matched in quantity
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March 8, 2024
I do not advise you to take sushi here.
we ordered sushi for one o'clock in the afternoon, made an advance payment, but the sushi was never delivered.
The prepayment was never returned. The girl who takes orders turned out to be very rude, I will not order here anymore.
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3
September 11, 2024
The service is terrible. Even one star is a pity . A spoiled holiday and mood. Conscience 0 .
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December 15, 2024
I do not recommend it, the pizza is immature , the sushi is small, the service is terrible , the delivery has been waiting for 3 hours !!!
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May 8, 2024
Биз осы жерден суши заказ берип журемиз, оте дамди, тез 20 минутта дайын болды, кыздар сыпайы жауап берди, биз ризамыз. Рахмет !
December 30, 2022
Today I made an order, made a 100% payment, asked for delivery to be made at 15-00 hours, a time reserve of 2.5 hours. The child stood on the street for 1.5 hours waiting for the courier. What happened is that the courier got into an accident, sometimes you can understand.
The actions of the staff I called on the phone about the delay in the order are not clear. They tell me that a courier will call you, who stubbornly did not want to get in touch with me. Next, the manager dictated the courier's number to me, call him yourself, they say. I paid in full for the delivery that was supposed to happen at the appointed time, I did not ask for a discount for 1.5 hours late, from the manager, I did not even hear regret about what happened. My 10-year-old son stood on the street for 1.5 hours, periodically going to warm up at the bus stop.
Unfortunately, the service sector in our city has not yet reached the level where we can safely make a choice without feedback.
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2
August 3, 2024
I often take pizza there, the bird is at 4. from the minus, we are waiting for an order for a very long time
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April 19, 2023
The staff of South Kazakhstan region, they work for delivery, sushi is average in taste, for this money I would like it to taste better, the portions are large, the delivery is weak, it takes a long time to wait. The interior is not about anything inside. They work through Instagram
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1
June 25, 2024
The pizza is burnt out, chikin is not cooked and the call center of the rude asked for a replacement, they blocked it, do not take it
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1
June 1, 2024
Super sushi is constantly taken here for pickup and delivery😋😋😋🥰
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2
June 5, 2024
I just ordered wings, they said it was 10 minutes, I've been sitting for 30 minutes. Silence.
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1
December 30, 2022
Always delicious and fresh sushi, pizza bomb, only here and nowhere else, most importantly, my daughter is delighted! Happy New Year to you!
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1
1
December 3, 2023
I ordered sushi and it was delivered in 3 hours. The calls are not being answered. I didn't like the taste and appearance of sushi at all. They did it at random.
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2
June 1, 2024
The rolls are very tasty, and the luscious patty wings are very crispy
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2
May 8, 2023
This place prepares terrible sushi in taste and appearance. Delivery is not on time with a delay, although the delivery was in the same house where this institution is located(
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3
September 3, 2023
I liked the whole menu, the price is good, the channels are excellent, the dialogue creates
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2
September 5, 2023
I do not advise anyone, sushi smells like medicine, only the wings are more or less washed with rehydrone for two days!👎
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2
October 11, 2024
Everything is still cold
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May 13, 2024
Very tasty sushi! I advise everyone)
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2
March 12, 2024
Great rolls! Reasonable prices!
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3
October 15, 2023
Set samurai is very cool I advise you to buy I like it on the advice
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3
November 27, 2022
O_sushi_astana
You don't order anything from here, you waited 4 hours and this was brought for 7000. The horror!!!!The calls are rudely answered, thrown. I do not recommend it to anyone!!
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2
March 10, 2024
Rude treatment of customers, tasteless
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2
June 4, 2023
Sushi consists of rice alone, but it is not very tasty either, there are almost no fish there
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2
April 10, 2024
It is not tasty and expensive
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