Hello!
I want to write a review about the work of the production of "Silver Water" - Obis.
The operators work well, are polite and correct.
But in this review, I want to mention the work of the forwarder of this production, Nurzhan Aubakirov.
Nurzhan works very quickly, smoothly, before delivery he always calls, clarifies, if he does not get through, then he also calls several times to provide people with water!
This characterizes Nurzhan as a very responsible and disciplined freight forwarder.
In short, I really like Nurzhan's work!
Such responsible work of specialists in particular and in general, just leads to the prosperity of production, which I wish you!
I also ask the Production Management to award Nurzhan as an excellent employee!
Terrible service. I do not recommend using the services of this company. Nerves and time are more expensive. The first couple of times were delivered without complaints, but after that the "fun" began... Not only is it impossible to predict the delivery day, since there is no way to choose a convenient time, they do not warn about delivery in advance and deliver only during working hours on working days. (just terrible conditions for those who work in the office and there is simply no one to meet the courier. I have to take time off from work for the whole day.) So for another 3rd day, I can't wait for the water that has already been paid for. They do not warn that delivery is impossible on this day, the manager comes up with ridiculous explanations every time that contradict the previous ones, or ignores the questions altogether. I'm looking for a new service.
Good afternoon! I really wanted to leave a review about the OBIS company and praise the professional, well-coordinated and prompt work of the employees of this company, for the politeness and knowledge of the operator Marina, who explained everything and told how the delivery procedure takes place and in what time frame, it was very pleasant and professionally performed her job, the delivery was made on time, conscientious guys! In general, the service of this company is at the highest level. Good luck and prosperity to you!
Ugly service!!! You've been waiting for your order for weeks! Then the driver changed, then the service flew off! The head of the enterprise will crash on salary and service! I got through to the delivery department in a week, the manager replies: I do not know why the order is not delivered to you for 3 days!!! If you don't have the ability to deliver water, why the hell do you take orders??? Sign your own insolvency
When studying the reviews of other users about Obis, I noticed the presence of negative reviews, but my experience using the services of this company allows me to remain perplexed about the problems some users have. I order water from the Obis company one day, and the next morning the water is delivered to me before 12:00 p.m. The water quality is high and the condition of the bottles is impeccable. Payment is made easily and quickly through the bank's app. The Obis company even congratulated me on my birthday and brought milk, although it was 3 months ago, which was an unexpected and pleasant surprise. Previously, I ordered water from another company, and I had problems with the delivery time, I waited 4-5 days without notification of the delay, which caused serious irritation. However, when ordering water from Obis, I did not find any problems, and I have already used their services 4-5 times, which confirms my positive assessment of the quality of the company's services.
Regular problems with delivery, water is not delivered regularly and is not warned, it is postponed for days as they please. The last time I ordered water on Thursday for Monday, they did not bring it, they postponed it to Tuesday, they called on Tuesday, they already postponed it to Wednesday. In the delivery department, you start asking why there is no delivery, why they don't warn you, they hang up. And I'm not the only one. After such an attitude, there is no desire to purchase their products.
A disgusting company, they don't take the phone, they may not bring the paid water, we suck, then you try to solve the issue for many days, they don't answer for anything at all, they don't give a damn about customers! No matter how much you order in advance, they can bring you anytime!!! Terrible company!!!
The water is excellent,drinks are juices,kvass in the assortment and without alcohol,juicy juices are high-quality products, since I am a patriot of my homeland, the most important thing is made in Kazakhstan, I recommend everyone to try kvass in the summer, and oops mojito, watermelon,this plant of drinks and water.
Disgusting, I ordered water from them, it was necessary to deliver it to Ratushny 90b, we waited three days and did not bring it, they answered the title WELL, YOU DO NOT WANT AND DO NOT NEED IT, the management look after your staff
Ordered water on 06/12/2023., paid. They promised to bring it in a day. Today, 06/23/2023, nothing was brought. They apologize on the phone and promise every time, "yes, they are already taking you today," but nothing changes.
The water is good, but it is humanly impossible to order it!!!! Getting through is a whole quest!!! Today, for example, I literally spent an hour of my time trying to get through, but I didn't get through!!! I call other numbers, and there the girl "does not promise that my order will be accepted, since she is "not responsible for orders"... you can't imagine how infuriating it is!!! Pay so much money in advance and then run after them like beggars for water! I have no strength! The guys who deliver the water are good too! But those who "work" in the office itself or whatever they have, are outraged by their irresponsible attitude to work and to consumers in general!
I've never seen a worse company, the staff is lying, I ordered water and did not receive it , apologizes every day and does not bring it , they do not call me back , it's just terrible, never order from this company
The service has become terrible. Dynamite has been going on for the second day. In this heat, leave consumers without drinking water. Ugh, to be like that.
Horror Horror, just the payment was made in advance for 50 pcs of water and now we are waiting for 4 days without responsible very rude not a serious company