Occidental Punta Cana
54 reviews
September 25, 2024
We rested with the child . In the playroom, the nanny took off the child's pendant with the image of the Mother of God... the camera staff refused to show it.The child cut the inside of the thigh ... no one refused help. I myself did not bring a child of 25 kg to the room to call a doctor. In general, some kind of crime . Hopefully the worst of the two we've been through. THE HORROR!!! ALINDRA FELIC Senior Manager - we will deal with all requests for help. One day, the cleaner left the room open at all. It 's good that the cameras have been raised here . Honestly , it 's a very dangerous place . Weigh all the risks. I will write reviews … I won't get tired. And you don't need to clean them
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March 8, 2024
We went in 2022 at the end of January. The service is one of the worst that has ever been encountered: food: French fries, fried sausages, pancakes, burgers, fruits of 2-3 types at most, which was very surprising, since the tropics, seafood was also practically non-existent (1-2 types of fried fish). It's the same thing every day, drinks (tea, coffee, juices) can't be poured by themselves, so it's a big problem when the waiters forget about your order and you sit and wait for 20 minutes, then you look for a waiter to remind you again and wait again... it was very frustrating((
On our honeymoon, they brought us 2 cans of beer as a gift🙊🙉🙈 No one speaks English or Russian from the staff (except for reshpens).
The beach is beautiful, the ocean is gorgeous, but that's it. In general, the hotel is ideal for those who constantly drink alcohol. People at the zoo will be upset for 2-3 days(
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February 25, 2024
Lovely hotel, good cuisine, clean beach. Unfortunately, a lot of locals come on weekends, which slightly interferes with rest. But thank God it's only for two days.
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March 18, 2022
We rested at this hotel on 02/27/12.- 03/11/12. The weather is comfortable, the beach is wonderful, the ocean is gentle, there are waves, there were algae, but they are cleaned from the shore in the morning. I liked the hotel, the hotel grounds too. The work of the animators and the evening entertainment program are at the highest level. The food is decent, there is food for every taste. Seafood is very scarce: fish and squid. The bars have a variety of drinks for every taste. But... there are disadvantages that I would like to share. 1. it is very cold in restaurants because of the working air conditioners, there are no small spoons and straws for cocktails; 2. in the rooms on the ground floors (not the sunny side) it is very humid, clothes are wet. 3. Upon arrival, the following items did not work in our room: hair dryer, iron. It's useless to talk at the reception, we've been contacted many times, but we haven't done it. There are no ear sticks. The coffee in the room was updated 2 times in 10 days, only after they complained at the reception. The electronic lock on the front door broke, it was adjusted from 9 a.m. to 3:30 p.m. Two workers were doing everything very, very slowly. NOTHING CHANGED after the dollars left in the room! In general, the rest was a success! We tried not to dwell on the negatives. Draw conclusions and HAVE a GOOD REST FOR EVERYONE!
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January 18, 2022
The hotel is good, the territory is large. Take warm clothes with you, it's cool in the evening, it's very cold in restaurants, the air conditioners are working. There are shops, if you walk along the beach, you will find everything. The prices are scrap, cigarettes are $ 7, cigars are a good $20. You will need a thermos mug, it costs $12 here. Beer, cocktails, water, everything in plastic cups, you can't carry it to the beach. There are no small spoons and cocktail tubes anywhere, not even in the store. It is not convenient to drink coconut without a straw. Stir the tea, you can use a wooden spoon. You can pick up a package of disposable appliances from the plane. The climate is good, you don't sweat, there is no strong heat, there is a breeze. They don't let you go to the gym without sneakers, we thought we'd buy some cheap ones, but there's nothing here. You can't buy slates either, if they're bad, then $15. There are no beautiful and branded ones here.
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November 26, 2021
The hotel is not bad, but the service is certainly not 5 stars. In small things, you will not find teaspoons to stir sugar into coffee or eat ice cream, all with forks from lunch. In bars, they will do you a favor if they pour something, they have a lot to do besides you, namely pouring some cans, etc. The local flavor in the form of music from all corners, Bachata, Salsa is only an advertisement for the tour operator). Excursions are also a dubious pleasure, especially if you have seen exotic places (Thailand, Bali, Maldives, etc.). Of course, it's beautiful here, namely the island of Sanoa, but all the accompanying service will not justify what was promised (lobsters, shrimp, steaks, cocktails, champagne, just beautiful advertising) I think the younger generation will like everything, but older people and those who have seen the world will have to accept everything with a smile, so as not to spoil their mood and rest. We expected something more from the hotel, but this is a subjective opinion. We checked into a regular room, although we paid with an ocean view. On the third day, we moved with grief in half to where we paid for. Otherwise, the ocean is beautiful, the weather is great, but the flight at 12 o'clock did not meet the expectations of the desired. If you are planning a trip, then not to this hotel)))) neither your positive attitude nor tips will fix the situation with the service.
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April 10, 2020
This is a great hotel! There is nothing to compare in the Dominican Republic, for the first time I was there. But there is something to compare it with in other countries. Clean enough, cleaning every day. But the towels were consistently under-laid, it was necessary to go to the maid. Which, in principle, is not critical for the service. The food was very tasty and varied. The coolest animation I've seen in different countries. During the day, you can practice yoga on the beach, learn local dances, and arrange a pool party in the pool, and in the evening cool show programs were arranged! Rum in endless quantities! I really liked that we cleaned the algae on the beach every day. This is not Anapa for you 🙈🤦♀️🤭
One of the disadvantages is that the staff is too spoiled with tips. Americans and Canadians leave $5 at a time. Therefore, they are always served in the first rows.
Overall, I didn't regret choosing a hotel! There has never been such a holiday before. I remember almost every day and dream of going back there someday 🏝🌞🌊🌅
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November 25, 2021
Good afternoon! Our first impression happened on the day of check-in - we were not checked into a room with an ocean view, despite the fact that it was paid for at a travel agency. At the reception we were told to deal with our agency, but they can check us in if we pay them extra. We figured it out only on the third day - there were no apologies or compensations.
All sites write about a huge number of bars, if you are not a frequent guest at the hotel, the bars on the beach are closed to you, the nearest bar from the ocean is 300 meters from the ocean, near the pool. All the promised cocktails are most often not made due to the lack of ingredients, then there is no sprite, tonic, Cola. If you want champagne -50/50, as luck would have it, it will be in the bar at all. In general, you can be content with beer and rum, these drinks are always available.
The staff is friendly and smiling, but not in bars - there, they do you a favor that they pour ...) queues at bars reach 8-10 people. Nutrition is not bad, especially on weekends, when Americans come to rest. In general, there is no smell of a five here). The ocean is beautiful, the pools are clean, but if you want service, you are not here, even tips do not help))))
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November 10, 2021
The hotel is not bad, a great beach and a wonderful warm sea. The rooms are cleaned, you leave a tip, there are no complaints at all. But the hotel administration needs to pay close attention to the work of the service staff in the restaurant and bars, it seems that the management is completely absent. A crowd of officials goes back and forth, while neither water nor coffee can be expected, tips do not help, in general, the process is not organized from the word at all.
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July 11, 2019
Great hotel. With a cool beach: white sand, seaweed is cleaned often, always clean and beautiful! The water is not very deep at first, 50 steps, maybe more, and the legs do not reach the bottom. There are boats, sailboats, vests, masks with tubes, from 10 to 16 you can swim for free. The interior of the hotel is beautiful, there is a pond with turtles and fish. The dishes in the main restaurant are always the cleanest. There is plenty of food, the fruits are delicious, ice cream can be eaten all day. Pizza around the clock. The rooms are normal. As in the photo. Standard ones. Everything you need is there. They clean it every day. The safe is free of charge. The Internet at the hotel is expensive, we bought a SIM card in the store behind the barrier for $ 5. It was enough for 6 days. The staff are friendly, they are already beginning to understand Russian perfectly, many speak well. Therefore, we managed perfectly well without knowledge of languages.
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August 28, 2023
A normal hotel, delicious food, pulls a full four like in Turkey
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April 17, 2020
Great hotel. Optimal in terms of price / quality. Good food, regular and good cleaning. Decent Ala-kart restaurants. It is very beautiful both day and night. There is only one minus - the lack of umbrellas on the beach and a small number of them on the pools - you need to sunbathe very carefully.
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August 27, 2019
Not a bad hotel: good rooms, everything is there and everything works - refrigerator, safe, TV, ceiling fan, and even a radio with local and American radio stations! Cleaning every day, towels are changed every day, everything is clean and pretty! Large territory, three swimming pools - the main one with a bar, Jacuzzi and hydromassage. A wide clean beach, a lot of sun loungers - enough for everyone! There are no umbrellas, but you can hide in the shade of palm trees. The sea is dirty - algae (August)!!! You can swim, but without much buzz! The food is decent, almost around the clock, as they say, you will not stay hungry! Six la card restaurants, Italian is especially good! WF is paid, solved by a local SIM card for $ 5 for 5 days. Very friendly staff, which is a rarity in our hotels! There are many souvenir shops within a 10-minute walk behind the barrier, and a decent Russian store. To large supermarkets only by taxi. The hotel is mainly inhabited by Spanish speakers - Argentina, Venezuela, Spain, Portugal, a lot of Americans and Canadians, and there are enough of ours! ) In general, a solid 4!!!
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August 11, 2021
Great hotel, delicious food, wonderful beach, although sometimes there were algae. But the rest was memorable, I want to come back again
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January 19, 2020
Good day to everyone. We rested in the Dominican Republic (January 2020) at the Ossidental hotel. We were incredibly impressed. Delicious cuisine, abundance of restaurants, interactive and active animation, insanely positive staff. A clean beach. A large area. We strongly recommend visiting this place.
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December 9, 2019
A super hotel!!! A solid five, everything is at a very high level: check-in is fast, taking into account the wishes. The room is spacious, there is a large balcony, everything works perfectly in the bathroom. There are no questions about cleaning. The beach and the ocean are beyond praise!!! Animation every day. I recommend it to everyone.
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December 25, 2019
We are currently staying at this hotel in December 2019.
The territory of the hotel is large, well maintained, well decorated.
We lived in the 10th building on the 1st floor, it was noisy for us, we moved to the 11th to the 2nd floor, it became much quieter.
In terms of food, there was enough for us, children aged 5 and 2 could always choose the right food for themselves (oatmeal.porridge, fruits, eggs, omelets, chicken).
The children attended a children's club. A friendly Esperansa girl works in the club, there are a lot of toys and all kinds of games in the club.
There are always sun beds on the beach.
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April 25, 2024
Great hotel
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October 3, 2019
The hotel itself is very beautiful, the rooms are in good condition.
There are 3 swimming pools, 1 large with a bar in the pool itself and 2 smaller ones.
The beach is nearby, 2 minutes and you are there, there are no algae and generally the entire hotel is always cleaned.
As for the food, to be honest, I didn't really like it, but with the sweet there's a lot of choice, the sweet tooth will like it.
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November 6, 2019
good afternoon.My husband and I came to the Dominican Republic for the first time at the Occidental Punta Cana Hotel.we drove 12 hours + 1 hour drive from the airport . We 've finally arrived .We go to the reception and there are no air conditioners -fans - 40 of us arrived, the heat is stuffy .But we got in line like at the airport.The staff does not really understand Russian, they explained everything and went to look for their room.It turns out that they carry suitcases on typewriters there, but we did not understand. We went on foot with a suitcase and found it and settled in. 24 building , 1st floor .the room is nice, large bed, exit from the balcony -table, 2 chairs and 2 sun beds nearby.What surprised me was an iron, an ironing board, floor scales and an umbrella, the rest is like everywhere else gel shampoo hair dryer, etc. and even a coffee maker with coffee and a thermos. But we did not come to consider the room-the beach is very good, you will always find large sun beds, well, maybe you had to cross the shade because there are no canopies, but there is a shade from palm trees.Oekan is super who swims well and with small children - big waves.It wasn 't the first time even we could get in and out .The water is warm. Swim away and swing on the waves or jump.The staff is very friendly by the end of our vacation, they began to speak Russian.Now about the restaurant there is a lot of food the food is varied meat chicken pork fish from morning to evening a lot of vegetables in different types and stewed and baked and fried pitza cheese rice vermicelli French fries and so on ice cream but I liked pineapples more.Now about the excursions, our guide praised fr.Catalina, but we were somehow not impressed. Yes, there are corals in the Caribbean Sea, fish are not the red sea.And the excursion to the island .Saona and Alex Dominicana were wonderful and the island itself', bounty' and fish were fed and dived with masks and starfish were searched for -the captain found and took a walk in the city of artists, the guide Julia told us very interestingly about Dominicana. We really liked it.
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March 10, 2020
A great hotel with good rooms. The only negative is cockroaches, take the room above (3rd floor) there are fewer of them there.
The beaches are super, there are no umbrellas from the sun, but there are palm trees hiding there.
The view is just gorgeous, I want to go back there.
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October 19, 2021
Animation 5++!
The guys are working perfectly well.
The restaurant is only for 3...
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July 15, 2019
Cozy rooms, nice clean, beautiful small area. But it's too bad that there are no umbrellas! Low-quality alcohol. It is necessary to take excursions otherwise, it is very languid and boring to be on the territory.
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August 30, 2019
Nice hotel, friendly staff, beautiful ocean, great pool and bar, great selection in the restaurant.
I really liked it.
I advise you to visit.
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February 28, 2019
The hotel is well located! Excellent rooms, excellent infrastructure and proximity to the ocean make this hotel one of the most attractive on the shore! I highly recommend it!
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November 7, 2020
We rested with my wife for 2 weeks. Time flew by unnoticeably. A great team, a huge territory.
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February 19, 2019
The food is scarce, the assortment does not change. There is practically no seafood. The room cleaning is terrible. The coffee has never been refilled. Towels are sometimes changed, sometimes not. Bartenders and maids are boorish, behave like aristocrats, not employees. The reception openly charges money, like $100 for a good room. Don't get fooled-all the rooms are the same!!!! Animation is frankly a two.The beach is gorgeous, even compared to other hotels. The territory is huge, there is no feeling of a "crowd of people". The prices for excursions from tour operators are too high, we bought everything from the locals on the beach. They have never been deceived, although 50% ask for an advance payment on the spot. Good luck.
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May 7, 2019
The hotel has 3-4 stars (hot and declared 5): the territory is large, large pools, but the room stock needs repair, and the cleaning is disgusting. Towels and linen are washed poorly (often with stains). The food is delicious and varied. There are themed restaurants. but!!! In no case do not go to the hotel on local holidays - a bunch of locals turn the hotel into a carnival - queues for breakfast, lunch and dinner - to get into the hall! On the territory there is noise, noise, dirt in the pools. I would recommend this hotel to my friends - rather no than yes.
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September 18, 2020
We had a rest in February 2020 at this hotel, we really liked everything, but the disadvantage is that the Internet is paid and we had to buy a local SIM card.
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December 23, 2018
Disgusting hotel! The rooms are cleaned very poorly, even in Egypt it is better! In a week, our maid drank almost a liter of rum on the sly. We opened it and put it in the refrigerator, forgot, then we take it out and there it is on the bottom!There is little food and it is not tasty at all. Do not drink hotel alcohol at all! It is better to take something from the beach shops. By the way, it will be cheaper than later in dutifrey. If you go with a child, there is nothing to feed him at all! The whole company caught the enterovirus hard! In general, we strongly advise against it! The location of the hotel is good! The nature is amazing!
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October 11, 2019
Great hotel, good service, location, ocean, everything is great, I recommend
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December 26, 2021
Everything is great, the rest is bombastic
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January 26, 2019
The country is a fire! Only a big minus is to fly far (I'm in Russia for 12 hours of flight) and I don't advise flying with children for 13 years and it was cruel...(and also including the fact that I get seasick) And so if you just fly husband and wife, then cool it. and it will be very cool to walk around the city. I advise everyone!
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November 13, 2018
There is a snack and a drink around the clock, the rooms are very large and beautiful, clean, the sea is excellent, the food is super!
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February 25, 2019
Positive:
The infrastructure of the complex
Proximity to the ocean
Food
Minuses
Sluggish staff (solved by tips)
Intrusive traders on the beach and outside the territory
Paid Internet
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February 4, 2019
We arrived at La Romana airport and flew with AZur airline-the flight conditions are disgusting, on the way back the food is, to put it mildly, disgusting.....come up with one yourself.If possible, fly with another airline.
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September 20, 2019
the hotel is super, the service is at the highest level, the animation is fire, I advise everyone)))))
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November 25, 2018
Everything is fine, two disappointments: a fish restaurant and a steakhouse are not recommended. Everything else is fine. Ask for champagne everywhere - it's everywhere, but they don't talk about it.
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February 12, 2019
Three stars only for service, food and long queues for breakfast, lunch and dinner.
The weather, the beach, the territory help to distract from this.
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November 23, 2018
There are cockroaches in the rooms. The staff gave us a raid...with flax, the ocean blooms with a lot of algae. And so everything is more or less.
1 star for cockroaches and no desire to solve the issue somehow
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May 13, 2019
We had a rest before the New Year! Everything is fine , but the kitchen is not very monotonous and the same thing all the time
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December 15, 2018
The hotel is gorgeous! Everything your heart desires is there! I highly recommend it!!!!!!!
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August 25, 2021
A divine place
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November 18, 2018
A good hotel, top-level service. I hope to come back. I liked the rest.
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May 22, 2020
A wonderful hotel! You just need to have a bunch of tips with you
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July 2, 2020
Clean rooms! Delicious food!
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December 5, 2019
Great beach, Great hotel
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November 17, 2019
The hotel is not bad
The food is terrible
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January 9, 2020
A 5-plus vacation
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December 16, 2018
A great hotel! I recommend it to everyone!
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