I've been with Instrumenttechnikservice for a long time, even when it was on Kirov Street. The director will always give good advice and advice. I bought all the tools, a hammer drill, a grinder here. Once I had to put the drill in for repair, but it was my fault, I pushed through the limiter when I used a blunt drill. The Bosch 2-26 DFR hammer drill is already 17 years old, after it I bought a drill of the Russian assembly 16 RE Bulgarian Makita 5030. Director Khotyanovich. Unfortunately, I forgot my middle name, but so far the middle name is not visible anywhere on the Internet
The only place in the Republic of Belarus where they helped, and even at a low price. I ordered a jigsaw slider. As promised, the part was in place in 50 days. The spare part came up, the jigsaw was saved and is working, thank you!!!
Everything was sold to me and at the promised price. But I looked like this and they behaved as if I was really interfering with their work (well, in the sense of sitting and looking at the computer screen with a very serious face, and then I came and forced them to distract themselves from this important looking at the screen). I will never make such a face a la "muzzle with a wedge" myself. Minus a star for being uncommunicative.
We sold the original lubricant for Bulgarians without any problems. Before that, I traveled all the services refused everywhere, they said bring a replacement. I did not hand over the tool to them, because I can service it myself, but now I will only take spare parts from them.
If you don't mind your technique, come here!!! I gave the equipment for repair, the "specialist" tore off the fastening thread, and simply broke off the second one. He said that the screw was rusted in the plastic. They refused to voice the cause of the malfunction, while they asked for almost 80 rubles for repairs! (although in fact, as it turned out, it was just necessary to clean the tool) DIVORCE FOR MONEY