Official dealer Geely
Directions
Akulnaja vulica
320 m
Similar places nearby
75 reviews
October 9
Many thanks to sales manager Anton Rozmyslo for his help in choosing a car. The car (x50) in the right configuration and color was delivered on time agreed in advance. Polite, correct communication. I hope that the service department will not disappoint in the future :) Thanks to the whole team of Alfort LLC from Grodno for their work.
I also want to express my gratitude to Igor, the bodywork manager. Unfortunately, I don't know the last name. Very quickly, clearly, without delay, I issued a car for the repair of the x50 car (08.10.2024). Polite, correct attitude towards the client. It's nice to see such an attitude. And they also called a taxi at the expense of the organization so that I could get to work). A trifle, but a pleasant one. Thanks for the service. 5 stars are deserved.
See original · Русский
August 13
For the first time, I contacted this service center regarding the maintenance of my car. Before that, it was serviced exclusively in Minsk on Oryol Street. I would like to note that I live in Lida. It so happened that as a result of the inattention of the staff of the service with the loud name "Luxury Motors" Minsk, I did not reset the mileage meter until the next one, and I almost missed the next scheduled maintenance. I tried to service the car in Lida, but alas, there is a queue for rare products during the years of the collapse of the USSR, a week +. I didn't get to Minsk on the remaining run anymore. I tried to call the dealer center in Grodno, hoping that maybe at least tomorrow they will find an opportunity for me to fit my car into a busy schedule. Yes, there was such an opportunity, an employee named Ruslan listened to me on the phone and offered to come within a few hours, said they would find time. Special thanks to this specialist! Politely, briefly and clearly! Upon arrival, my car was immediately issued and put to work. I would like to note separately the time of completion of the work. The first TIME of the car on Orlovskaya, according to the record, they spent 6 hours with me, no, not like that, SIX HOURS, KARL!!! The second is a little over four. After I drove a Renault for nine years, also bought at the salon, and the car was serviced for the entire service life, I was surprised, to put it mildly, what is included in the BELJI service hours. But in Grodno, the specialists kept within 3.5 hours with an "unplanned" car. Is it pleasant? That's not the right word! Thanks to the customer service department. I am pleasantly surprised, I still have positive emotions.
I would also like to mention small, but incredibly pleasant buns: free drinks (water, coffee, tea, all sorts of colafantasprites), a play area for children. I have not seen this anywhere yet. I was happy to treat myself to two lattes while waiting. It seems like a small thing, but how pleasantly they stood out from the mass of similar organizations that I managed to visit.
There is a fly in the ointment in my memory, however, I have to mention it in fairness. This spoon is not related to today's visit, but this is the nuance, because of which I personally did not even plan to visit this dealership earlier (that's why I went to Minsk, even though it's further).
Last year, when I made the decision to purchase a new car and considered one of the options for Gilly Coolray, I called Alfort and signed up for a trial trip. On the appointed day, I took my wife and we went to Grodno. What was my surprise when a man from the sales department, calmly stirring coffee in a cup, rather casually asked about the purpose of our visit, and then gave out the news: I do not know who promised you, and who signed you up. We don't have cars for test trips, and we haven't had them for a long time. So you came from another city? Well done. While my wife and I were standing and absorbing the corporate identity of this organization, after Renault, a rather specific one, of course, he conferred with a colleague sitting next to him and made a solid offer: "Well, a colleague has such a car in personal use. He won't let you drive, but he'll give you a ride back and forth on the way." Hmm, in my opinion, a dubious offer for a person who buys a car for personal use and does not intend to use a personal driver. Having swallowed this moment, they politely refused. Next, I was interested in the question of the queue, at that time there was talk of three months of waiting. We were told: "Yes, it's easy, we'll put it, but leave a thousand or two in the deposit," otherwise people get in line here and there and wherever. Then patience broke down. I left the building, and called the first Minsk salon I came across, clarified the amount of the deposit when queuing, they smiled invisibly at me and replied that everything was free) because the queue is so big that if I refuse to buy, the car will find a new owner in 3 to 5 minutes. After that, I promptly signed up for a test trip there, and after completing it, I immediately ordered a car.
Today, I am planning further visits to this center, and I will boldly recommend it to my friends, even on the purchase of new cars. I am sure that something has changed for the better there.
See original · Русский
June 21
We applied to the salon to purchase a Belgee X50 car. Vitaly Volchek, the manager, worked with us. I would like to express my great gratitude to this specialist. This man is a master of his craft. Polite, attentive. And on his day off, he solved our problem. This is not the first time I have applied to salons for the purchase of a car, Vitaly has conquered everything here. It feels like she is rooting for every client. I also want to express my gratitude to Armless Artyom Vladimirovich, who, even while on sick leave, helped us purchase a car. Thank you very much!
See original · Русский
1