I made an order at the Wsd store.by | Ofir Group, I bought wires, wrote payment by card, no one let me know that the goods need to be paid ahead of schedule
We collected the order, did not let the wires be measured, I came home and started trying on, and the 5 * 10 wire was too short (it should have been 9 meters, but in fact 8.4 meters)
In correspondence they say that "Maybe roulette is like this"
Another wire converges
Do you require measurements in front of you
According to the manager, the order was supposed to be ready from 5 p.m. to 6 p.m. the next day. The driver has arrived, the order is not ready. They say, come back the next day after 14. BUT! there was no warning that there was no point in going on the originally designated day. The driver wasted both time and fuel. And we need to look again for an opportunity and a person who agrees to go to Khmarinskaya during working hours (
I called this company, they gave me a cool consultation
I ordered for a large amount and everything was delivered on time and without jambs
I really liked the class. I will also address these guys.
I had to work with this company.
So in order.
There are a lot of mistakes when placing an order from the company. They can put the product that YOU did not order.
Therefore, carefully check the invoice and the list of goods that is indicated in the invoice for payment. Constantly monitor the progress of your order so that after payment it will be sent to YOU by the transport company or informed that the order is ready for shipment. In my case, delivery to a certain city was indicated, but they safely forgot about it and made big eyes when I wrote that the order had to be sent to another city and not pickup.
Secondly, the goods in the invoice were replaced with others, although I did not order them. After contacting the support service, they were promptly replaced with the correct ones.
Thirdly, the list of goods is huge, but in fact many items are out of stock. Therefore, check with the support service.
Fifth, the support service on the site (pop-up window) is generally dead, and this is a pichalka!!!Communication is only via mail.
Sixth, the goods are of questionable quality and do not match the description, although not all of them.
I want to give a recommendation to everyone who decides to contact this site: VERY CAREFULLY ASK AND CLARIFY WITH EMPLOYEES ALL THE CHARACTERISTICS OF the GOODS, so that later you do not get upset and do not waste your nerves in search of the truth. And control the progress of the order!!!
Good luck and pleasant shopping online !!!
I bought a vvg cable, sockets and Legrand sockets, in a non-standard color. The manager said that these sockets are only on order. After reading the previous reviews, I thought that the order would have to wait a long time, but after 15 minutes they called back and said that by 6 pm it was already possible to pick up by pickup. Of the disadvantages, it takes a very long time to go to the pick-up point without a car, but if by car, there is always a convenient parking lot with free places.
There is a large assortment, but in practice there is very little available, and some items can be ordered for weeks and not wait. But in this case, the money is returned without problems.
Cheap, fast, but inconvenient payment system (only through a bank, or via the Internet by phone). If it were possible to pay via EPIP, it would be great.
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костя овсянкин
Level 9 Local Expert
June 19, 2021
They worked well, even an alternative was offered for the missing product, but from the first time it is not clear where to go to pay and issue docks,