Impressions are solid 4+, there are no complaints in terms of service, everything in the rooms corresponds, only they heat up very much, I had to cover the battery.
Fabulous place, atmosphere, decoration! It is easy to get from the city by buses 210 route. An amazingly well-maintained area with benches, wooden sculptures, iconic places and signs to them. The cable cars work clearly. There are a lot of ski trails of varying difficulty. The food is delicious and varied
Oh, a gorgeous place everything is so cool and beautiful there you can have a picnic with your family and also a lot of interesting things for children, and prices are not cheap everywhere, everything is expensive there, but I advise everyone to go there and by the way parking is free for large families.
20.10.2021 · On verification
A forest fairy tale is really a fairy tale and a miracle for a family holiday. There is all the entertainment for every taste for children and adults.
Among the disadvantages are the three-course meal , the constant workload of restaurants, weak service from the waiters. And of course, the crazy prices for accommodation. But how to rest for 1 day is not better to come up with
A great place for a family vacation. Restaurants, ski lifts, hiking trails, a hotel in the trees, a rope park, children's attractions. Magnificent nature, paved paths. A great place to relax in the native Almaty mountains.
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Ольга Б
Level 15 Local Expert
May 20, 2023
An incredible place. The treehouses are especially memorable - you live at the level of the treetops, birds sing on the porch, squirrels run. The air, the mountains, coniferous trees of different types everywhere, one of the best places I've been
Actually, it's not bad, but the service leaves much to be desired. We ordered a barbecue, but we waited for more than one hour, and we had to refuse and the time came to an end.
The territory is clean, I really liked the Georgian restaurant, the staff is friendly. We had a rest from the heart! Thank you for the heavenly place, for the beauty, for the comfort!
It is unrealistically expensive to rent a cottage for a day - from 400 thousand tenge.
And parking - for 2 hours - 5 thousand tenge. why is this at all?
The cost of parking is too high for a one-time visit. 5000 tenge ...
and the most unpleasant thing is that you will find out about it when you arrive at the place. There's nowhere to go and you have to pay.
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1
Т
Талгат А.
Level 8 Local Expert
February 6, 2024
Excellent base, almost everything is new, security makes rounds at night. Employees monitor the garbage, if the light bulb is not lit, they immediately change it. Trails for every taste, there are several schools for beginners, children have something to do. The only disadvantage is the high price. I hope the total length of the trails will grow to 500 km or more.
The rooms are small. The service is excellent. Lots of entertainment. The price segment is above average. All conditions for living. Room service is fast.
I liked everything, the staff is friendly, the prices are reasonable
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3
Александра Варзарь
Level 6 Local Expert
December 4, 2022
The service is terrible, just disgusting, in the hotel and in the cafe. The nature and the views are beautiful. Polite staff at the children's center. Interesting routes to climb between the trees. There are no more advantages, taking into account the price of accommodation.
- Upon arrival, he is greeted by a dirty reception and not very cheerful staff. Further communication is similar, it will be polite if you are lucky.
- To help carry the suitcase to the room, you need to ask at least 5 times. In my case, I was told several times in response that my room was not far at all and I could walk myself. Similarly, when you leave, you will wait a very long time. Even if you mark the time.
- Nobody really watches the houses with numbers, it's dark in the evening. No one tells you what and where is in the house with the numbers either.
- The staff was SMOKING right on the territory of the house with the room at the time when I was walking there with my child.
- The service in the cafe leaves much to be desired, as well as the quality of the food. They can bring cold.
- They respond to the claims that our employee said that this did not happen.
- Some visitors carry their suitcases right through the ski slope.
- I asked to replace the dishes that were forgotten to be replaced during the morning cleaning, I waited an hour. Then, again, I heard that it was not their fault.
- Cold bath in the rooms.
- The most important thing is that no one cares about your claims, there will be no apologies and even information that something was taken into account too.
It's really cool to ski at night. It's just not likely! Because you ride at night with music , and everything is illuminated by flashlights . Everything is so beautiful!🤤
Expensive, but justified.
There is a connection throughout the complex
The staff is friendly and always ready to help
On weekends, you can go out with children and I advise you to ride a tightrope
For summer holidays in autumn, a great place for those who like skiing and fools then in winter is also an option, it was at all seasons of the year in winter I did not really like it, this year it was considered not)
A great place to relax, great rooms, a good restaurant, lots of places to walk, there are ski slopes, horseback riding, yurts, eco village and much more.
Good afternoon. We rested here from December 13 to December 16, standard room for two in a cottage house, very nice, warm, cozy, clean all the time, clean. There are restaurants on site, they cook delicious food, the staff at the restaurant are well done, special thanks to Yuri. The guys work very well at the rental point, too, plus a lot of instructors, a separate respect to Akizhan, they liked the ski slopes, they are constantly being prepared every evening and early in the morning, the nature and the view are beautiful.
We celebrated the New Year. The rooms are cool, the idea itself and their implementation are 4+++, but no one helped with the things, as a result, they dragged their suitcases up the stairs themselves. The fireworks for the New Year were for a maximum of 100 tenge. With such a load and price, they expected a completely different level.