Disrespectful attitude towards customers. I do not advise spoiling your holiday and mood for the day.
I ordered a potted flower for my mom's birthday online. They brought a flower with a sick (torn) leaf. They explained that the florist did not notice 😐 Ok, let's say. I asked to change it, we agreed. Mom went to change the flower herself and offered another flower for 70 rubles, while I gave 85 rubles for the previous flower and 10 rubles plus delivery! The guys also managed to make a lot of money. The florist talked to my mother in a completely disrespectful way. And again, they explained that there was a confusion with the price. They get a lot of confusion. And for Brest, 10 rubles delivery when ordering 85 rubles is not too much for Brest?
15 rubles of the difference was returned. The delivery was not refunded. Also, the kvk and the festive mood can no longer be returned.