We ordered a door from this "super responsible" company. It was delivered and installed on time, there are no questions here. At first, everything was fine, namely 5-6 months, and then the door began to sag, we turned to these "responsible" employees, since under the contract the door has been under warranty for two years, we contacted verbally by phone, but there are apparently ladies who have only been taught to hang up when they hear about the pressure, then they wrote in writing , but we agreed on that, just not on the phone 🫣 It's been going on for about six months, you've lost your nerve, you don't want to be nice...... There's only one thing left....to resolve this issue in court, in accordance with the law on consumer rights, with all the "standards " and non-standards. And of course , I do not recommend this "horns and hooves" company to anyone , if you do not want a piggy attitude after you transfer 💸 into their hands for their "high - quality products"

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lenas b.

Level 3 Local Expert

People, beware!!! The OKD website.by, contract for IP Shakhov Igor Vyacheslavovich., UNP 193355535. I've been waiting for the window for the third month, they brought the wrong size, the tides didn't fit either, they took me away to redo and silence! Before that, I tried to call, find out information, I was blacklisted! I had to look for another number and sort things out, because I made an advance payment, I can't return the money according to their contract and I can't refuse their services either - the money is not returned. The contract was drawn up only in favor of IP Shakhov. I'm shocked! I did not read the reviews before concluding the contract, because this is the first time I have encountered such lawlessness in Belarus.

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Марина Буценко

Level 3 Local Expert

We ordered windows in this company for the entire apartment and metal doors. The girl on the phone explained everything in detail. They sent a specialist to us for measurement, a man came, chewed everything up, recommended that it was much better, very pleasant communication. According to the contract, they said they would install it within weeks, they arrived ahead of schedule, which pleased us very much, they installed it in one day, everything is clean and tidy. We were very satisfied, we will contact you outside the windows to the cottage. Recommend 👍

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29 reviews