OknaEco
53 reviews
August 2
We ordered the glazing of a cottage in the White Shore. The measurer Vitaly arrived on time, counted the windows with lamination, promptly measured them, the cost suited us, as it turned out cheaper than others.
We waited for the window for about a month, in principle, as promised. After 3 weeks, the logistician called and scheduled the installation at a convenient time for us. Installers Artyom and Zhenya arrived on time, 8 windows were installed a day. There is nothing to complain about, it was installed clearly and without jambs. I will contact this company again, as we liked both the service and the quality of the windows.
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October 2
A wonderful company, attentive,friendly employees, selected the best product option. We helped with the delivery .I was very pleased . The quality of the product is excellent . The order did not have to wait long . Everything is very fast. Once again, I thank the manager and the staff.
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September 18
An adequate price, the ability to split the payment into 2 payments. Attentive managers. And a qualified glazing team. The installation of the glazing itself took place without incident.
Many thanks for the competent approach to all processes. I would like to note the high professionalism: Vitaly, who took measurements and designed my windows, Alexander and Dmitry, who quickly and efficiently installed the products and decorated the slopes and gave all the work a finished, perfect look. Thank you all
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October 11
I ordered a balcony frame. I liked everything. The manager consulted us on the phone, then the measurer arrived, showed the samples and consulted again. The windows were made faster than agreed, which was very gratifying. The installers arrived, installed the frame very quickly, and even removed the garbage on the balcony after themselves.
There are no complaints, I really liked everything. Thanks a lot to the company.
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October 7
We installed windows from the ECO Windows company, the windows were installed exactly the ones that we ordered, all the parameters and criteria were taken into account and fulfilled. The measurer made clear measurements and the windows were brought and installed in the promised time. A huge and special thanks to the guys who installed windows and slopes. Very neat, fast, reliable. The windows in this company were ordered twice, both times very satisfied! Thank you all very much! Kirillova L. D. (a/g Roguin) P.S this is the only comment I can leave. If something happened before, I have nothing to do with them!
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November 22
It's time to replace the windows and a couple of doors in the country house. In the Yandex search bar, I entered buy plastic windows from the manufacturer. We called several companies, one of which is OknaEco. OknaEko offered the most favorable conditions + buns in the form of 5 bonuses. We took the dimensions of the openings ourselves, five windows + two doors, with golden walnut lamination on one side. The dimensions of the openings were transferred to the manager, everything was calculated for us, an agreement was drawn up, the bank approved the loan and transferred funds to the company's account on September 9, 2024. On the day of signing the contract. The managers claimed that in about three weeks the windows would be ready. A couple of weeks later, we ordered two doors and a window, just white, for the second contract we made an advance payment of 40%. About a month after the contract was signed and the funds were transferred, I decided to call and find out when our windows would be ready. To which the manager replied that the white structures are ready and with lamination, they are produced a little longer, about a month. A week later, everything was unchanged. Then it took a couple of weeks, the windows are ready, the door is not there yet. They said call me back in a week, I called back a week later, on Tuesday, the manager said there was a shipment on our windows and the logistics would have to call us at the end of the week on Friday. Another week has passed, no one is calling, I'm calling again to find out when the windows will be delivered to us, the credit for which the bank transferred the money to the company 100% and under the second agreement, 40% were paid by bank transfer.
And then the manager answers, two products were returned to the workshop by marriage, call in a week. Today is already November 22, 2024. Eco windows are still being made and brought to us by windows. I do not recommend this company to anyone, their production time is cosmic, almost 3 months have passed and there are still no windows. Don't get fooled by their bonuses and buns, you will get tired of waiting for them to produce and lose a lot of time and nerves.
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December 26
We ordered the installation of 9 windows, 1 door and slopes in the city of Zhlobin from this company. Craftsmen Alexander and Dmitry arrived with windows on the agreed day. The installation was completed in the evening. There are no complaints about the work, it is clear that the experienced guys did not find any jambs. The only thing is that one window sill was initially defective - the craftsmen did not install it, they brought a new one and did it the next day (on the day the slopes were installed). The quality of the installation is high, and the quality of the products will become clear in a few years. At the moment, I can recommend Oknaeko, as I liked the work of the company in general, starting from the measurement and ending with the slopes. The house has acquired a completely different look.
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September 25
Wait forever before installing windows.
More than a month has passed from the moment of manufacture to the moment of installation. They have collected orders, but they have not recruited installers or do not want to recruit them. They solve everything at the expense of the client. There are no warnings about postponing the installation period or any force majeure circumstances at the company. And you sit like a fool all day waiting for them to arrive, took time off from work, lost the day. But these are your problems, they politely send you saying that they understand everything but they can't do anything. You offer options on how to solve the problem and still install the damn windows on the same day, but they say they won't do anything - NO customer orientation. A girl is sitting on the phone with a pleasant voice and drowns out something about your problem, and eventually says that the logistician will call back. As a result, if you are lucky, the logistician calls and again says that they will contact you additionally, but they will not solve the problem here and now.
The finished windows are on the street and come to you as if from a barn, all black in the mud. The contract is generally a separate song - read it carefully. There they have secured themselves so much that there is even a clause that they can transfer the obligations under the contract to third parties, i.e. if they ran away and had nothing to do with it.
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December 23
This is the second time I have contacted the Oknaeco company. Last year I replaced the windows in the apartment, and this year I decided to glaze the loggia. The loggia design process took some time, I worked with Vitaliy, a measuring technologist, who took into account all my wishes, the features of the space and the disadvantages of the old brick building. As a result, I was more than satisfied. The balcony frame is perfectly installed, the gap is minimal. Special thanks to the installer Andrey for his quick, accurate and high-quality work.
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December 9
Even 1 star is a pity for this office. Balcony blocks were ordered on September 9, 2024. It's December 9, 2024, and the apartment doesn't even smell of them.
One master, Artyom, a fairly competent specialist, came to the first measurement, explained and told. He named the price. After 2 weeks, when the choice was made on this company, the second master arrived, called the price 100 rubles more expensive, as "prices have increased."
There was no desire to look for other options. They agreed. They said they would produce it in 3-4 weeks, but as a result, 3 months have already passed.
All this time, I've been calling myself, asking what stage the production is at. In early November, they said that the profile came with a defect, sent for re-production. During this time, no one bothered to call and warn.
I will not contact this office anymore and I will warn my friends against the experience of working with them.
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October 30
Thanks to manager Tatiana for a professional, individual approach, budget planning for the replacement of windows, balcony frame, and additional consumables turned out to be very difficult, but it was with this company of professionals that everything went painlessly for my wallet)I advise everyone to contact them, especially the manager Tatiana!
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September 5
Don't believe the good reviews. We also read a lot, and in the end we were very unlucky. Their measurer messed up with the dimensions, as a result, a manufacturing defect. The installers either intentionally, or worse, because of their lack of professionalism, missed the problem. The company promised to fix it in 2 weeks, but for 1.5 months they have been feeding breakfast, including the director. Tip - if you find a problem, immediately write a letter of complaint (do not try to solve everything in a good way, they very skillfully turn it in their favor).
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June 7
I changed the balcony frame in the apartment in this company, I live in Selmash. I am very happy with everything. I would especially like to note the goodwill of Maria's manager and the professionalism of Vitaly's measurer. We made a good discount and presented detergent. On the appointed day, the frame was brought and installed very quickly, literally in 3 hours. No shoals were noticed, there is no wind anywhere. In general, the impressions were only positive.
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November 28
I don't even want to rate this company. The contract was signed on October 16, and the window has not been delivered yet. My mother is a pensioner, who was told that she would be delivered in a month. A month later, my mother called, she was told within 45 working days. That is, they will deliver it in winter. There were discounts at that time. They didn't even tell her about any discounts. The conclusion is that pensioners are being deceived. If you do not meet the deadline, we will sue your miracle company.
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November 3
I do not advise contacting this company, the price is the same by phone, and the price is different upon arrival of the measurer. We talked about the manufacture for 2-3 weeks. In fact, on 10/29/24 we arrived and installed it.(updated)
The order was placed on 09/19/2024, and now there were no installation calls outside the window on 10/22/2024, I called periodically to find out when they would arrive, always the same answer - we do not know.
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October 6
We ordered windows from this company for parents to a cottage in the village of Grabovka in the Gomel region. I liked everything, the windows were made and installed in about three weeks, as promised. The installers cleaned up after themselves. The parents were satisfied. Prosperity for your organization and more customers.
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December 6
I ordered a window from this company. I made an advance payment of 1000 rubles. The manager said she believed that the window would be installed before December 1st. They are feeding breakfast for today. Read the contract. The deadlines set 45 working days for whites, 60 for non-whites. In the end, they said we will do it according to the contract. They lure you in, they take the money and sit straight. I do not recommend this company.
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June 26
Everything seems to be fine, but as it turned out, the work was not completed to the end and they advised me to fix the unfinished things in this company myself. We are talking about the window sill, which hangs, sorry, on the "snot" and is even made at an angle. When asked to correct this point and at least strengthen the window sill from below with corners so that the window sill holds securely and does not bend at the slightest touch, I was advised to fix it myself. Thank you, it's not a problem to buy corners, but unfortunately I don't have the tools to fix your work. I want to change the windows in the whole apartment, now I don't even know how to choose a company so as not to finish such seemingly trivial things myself.
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April 29
I ordered a frame for a non-standard balcony in Minsk. The balcony is so non-standard that half of the companies either refused to do it or called fabulous prices for the order. I called the OKNAEKO company once again and did not lose. The master came all autumn for a long time and scrupulously measured, counted, and we shook hands. I waited for my order. We agreed with the logistician when the frame will be installed. The installers arrived on time and the installation process began. We did everything efficiently, carefully, everything is so hermetically sealed that you can't hear what is happening on the street at all (maybe double-glazed windows with argon absorb noise so much, although I don't believe in it, well, nothing is inaudible, and I am glad). The windows work clearly, nothing is touched, everything is easy to open and close. In general, what I want to say about this company: WELL DONE with a capital letter. There would be more such companies. Real PROFESSIONALS.
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June 10
Many thanks to the installer Alexey and Evgeny for the work done. Everything was installed correctly and accurately. They cleaned up after themselves. Now my new windows and even the slopes have immediately transformed the entire apartment. I am very pleased with the work of the organization at all stages. I will recommend it.
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February 27
She contacted the company on December 16, 2023. The girl Elena explained everything in detail and recorded it for measurement. A specialist arrived on the appointed date and listened to all our wishes. I did everything quickly and clearly. He gave us advice that she listened to and did not regret. The delivery is also beyond praise, without delays and hitches, clearly on time (although I was determined that there would be delays due to the New Year holidays). In general, I recommend the company! People are professionals in their field. Thank you for your work and the staff. All without nerves. I will recommend you to friends and acquaintances. I wish all the best to the company.
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October 1
I ordered the frames for the balcony on September 9th...we issued a loan on the spot, as a result...I'm paying the loan, there are no windows!!!! It's been almost 2 months! I do not recommend it!! I'm calling - they're feeding you breakfast!! I will file a lawsuit!!! Don't get fooled by advertising and cheapness!
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October 26
I contacted this company, the polite girl explained everything, put the windows all qualitatively, did not wait long, I am satisfied with the work, I advise 👍
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June 6
Excellent company, polite and courteous staff. I ordered the balcony frame on time and I am very satisfied with the quality! The installers are well done
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August 10
The disgusting work of the window installers.We were 1.5 hours late, and we weren't even warned.We arrived with a fume.They ruined the walls of the kitchen, although they believed that they would do everything carefully.
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September 28
Thank you so much for the work you have done. The windows were installed as soon as possible. We did everything efficiently.
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September 26, 2023
We bought a window to the kitchen and balcony in this company, the kitchen window sagged a year later and then the most interesting thing began, in June I called to adjust the window, not the first time, but the girl picked up the phone and said that now a lot of orders will have to wait! A new month has come, I'm calling to find out when otrigulirova window will arrive, to which she replied that we don't have your application and I didn't call! We made a new application and had to wait again and swear several times. They arrived in the end, twisted the window as best they could and did nothing, left, said we can't adjust and call the company! I called for a long time swearing, others came, tried it does not work, it is necessary to break it out and put it back, I have slopes made and I did not plan a new repair! Reinstalled the window, I paid for a new window sill, for plastic slopes because I had no desire to plaster and the company was not going to do it and even apologize! In the process, I was spoiled by a seal that I have been waiting for a month to change, then he did not arrive, then the workers' car broke down. The windows are good , it seems , and the measurers are normal ! But God forbid something will break in this window, you will get all your nerves and the fact that you have an agreement with them, they don't give a shit!
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October 11, 2023
We ordered the replacement of windows in the apartment under contract N 1506. After reading a lot of positive reviews on the Internet, we decided to call. The manager answered all our questions in detail, calculated the approximate cost and selected a convenient time for the arrival of the measurer. The measurer Vitaly arrived at the exact appointed time. He consulted in detail, told about different types of windows, advised a suitable option. I made the calculation and made a detailed estimate for the contract. I promised that the windows would be ready in about a month and the logistician would contact us. After 3 weeks, a logistician called us and booked the time and day of installing our windows. On the appointed day, exactly at the agreed time at 9.00, installers Ivan and Vladimir arrived and brought the windows with them. We worked very carefully and quickly, we didn't find any disadvantages. Before 17 o'clock, we managed to install 3 windows and a balcony block, as well as make slopes. The slopes were installed, the seams were patched from the outside and the window sill. At the same time, we tried to preserve the integrity of the wallpaper as much as possible, for which we are particularly grateful. Many thanks to OknaEko for the professional craftsmen and well-coordinated work of the whole team.
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October 9
We ordered windows for the summer cottage. They brought it and installed it quickly, as a gift there was a mosquito net. Thanks!
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August 15
Disgusting company!
The deadlines do not correspond to the stated ones!
The communication of the administrators leaves much to be desired!
I do not advise contacting this organization!
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February 19
A year ago, I applied to this company to put windows in a private house and did not regret it. Before the new year, I decided to put PVC on the front door. A large selection of double-glazed windows, laminations, high-quality fittings. I recommend it to everyone!
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January 16
We ordered windows and doors. I liked everything. We arrived on time, everything was installed efficiently and promptly. The windows are on fire. Now I will pay the installment plan to you for the sliding system.
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January 22
I contacted this company to replace the windows in the apartment. A nice girl answered me, told me everything, recorded it for measurement. We discussed all the nuances with the measurer and signed a contract. Everything was done quickly and very efficiently. I am very pleased with the work of the employees of this company. I will definitely recommend them to my friends.
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September 8, 2023
This is the worst service in my life
They put up windows in the town of Parichi. We couldn't set a measurement date for 2 months. Then we drove for another 2.5 months to install it. And they were waiting for the installation of windows in the entire apartment, not to put 1 window. After installation, one of the windows swelled to the sides, crushed the balcony door, and it stopped closing (or it was closing, but it was clear that one extra movement, and the fittings ordered to live for a long time)
The request for a malfunction was registered by phone 30.05 (according to the contract, it must be corrected within 45 days). They said it on the phone. That the door leaf will be changed, because it is defective. That's why we redid the slopes ourselves, of course we paid people money. We came to fix it on 27.08 (as you know, not 45 days at all). They asked the time at which they would arrive: 18.00-19.00. We arrived at 19.50. We asked how long it would take to do everything. They say an hour and a half. We finished at 22.10. Everything was removed (including fresh slopes), and the canvas was not replaced and reinstalled.
And now the most interesting thing. The garbage that was left after all this, I asked for human help to take out, because it is physically difficult for 1 girl to carry 20 kg of garbage without an elevator (by the way, a pregnant girl). It's 22.20, it's dark, the lanterns in the yard are not lit. No one lives in this apartment, so we need to clean up the trash and go to the city (this was announced). To which the master's comrades reply: "In the morning you will find helpers and take out the garbage yourself." And they left
That's the story
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August 22, 2023
Excellent windows and highly qualified specialists who know their business. The design, production and installation take place without delays and unnecessary conversations. Specialists provide all necessary consultations before placing an order. I will order all the remaining windows from this company
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July 31, 2023
I ordered the glazing of the whole house. Deadlines were burning, I was worried that they would not make it on time. However, the windows were brought as agreed, on time, installed quickly and efficiently, the guys did well. I didn't regret choosing this particular company. I definitely recommend it
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November 6, 2022
We ordered a window to the kindergarten. I am very pleased with the result of my work. We took measurements, selected the optimal design and cost option. I would like to mention the pleasant and professional staff both at the pre-order stage and at the installation stage. The work was done efficiently, accurately and on time. In general, I recommend it, the guys are masters of their craft!!! Thank you very much
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September 27, 2023
I ordered windows, we arrived and everything was fine. But after 4 months I called about the marriage of one double-glazed window (Divorces in the glass). Manager Elena answered. Only after hearing about the issue of marriage, the tone of the conversation immediately changed. She said she would make a complaint. And she didn't really say any information. When they arrive or call back. The question I asked about my further actions regarding this issue. She hung up.!
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November 30
Lies from the moment of consultation, until the installation itself 60 days later... I do not recommend it very much
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October 1, 2023
I have been a client of Oknaeco for more than 2 years. At my dacha - all windows are Oknaeko. No problem! Some of the windows were changed at the parents' dacha - no problems. I changed two windows in Gomel, all the windows overlook Victory Avenue, it has become much quieter and warmer. In the future, I would like to cooperate with your company
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October 31, 2022
A preliminary review of this organization :
We called, the measurer arrived, signed a contract, I made an advance payment of 40%. Further :
I specified the production time - they said 2-3 weeks. Two weeks later, I called the IVF windows, where I was told "what do you want, it's only been two weeks." The contract also specifies an interesting window manufacturing range - 10-60 days ("we have our own production"). Three weeks have passed since the signing of the agreement - silence from ecocon. I will add a review later. I live in a rural area 70 km from Gomel. Perhaps they forgot the route?
I AM COMPLETING THE REVIEW. After the first tirade, there was communication with the manager / employee of the organization, after communicating with whom it became clear that there are people who value the reputation of the company. Then, a week later, young people came to install along with the windows. Pros- the installation time was agreed upon at the request of the customer, the work was done without complaints and besides, I received useful recommendations on the installation of slopes (I made the order without installing slopes). The conclusion is that there are people in the organization who value their and the company's reputation
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October 3
They promise one price on the phone, upon arrival of the measurer, the price rises instantly, they say that the installment plan is interest-free, but in fact, when using installments, the price increases by 3%
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October 26
They changed the window in the hall. The work is done beautifully 👍🏻
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November 16, 2022
We ordered windows for the balcony from this company. We were informed about the upcoming installation by phone. The installers arrived and installed it very quickly. I was worried that it would not be very high-quality quickly. But I liked the results of the work, everything is beautiful and reliable. The windows themselves are of high quality, it is clear that they are not hand-assembled. In general, I liked the experience of working with this company. I recommend.
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July 7, 2022
Thank you very much, oknaeko! Thanks to the director, Elena and Sofia! The quality, price, service and just a human attitude are super! The measurement and installation quality are at the highest level! Thanks to Alexander and Eugene! The long-forgotten word "conscientiously" is relevant here! Quickly, efficiently, efficiently! It's a pleasure to do business! I recommend it!!!!
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November 17, 2021
We bought a window from this company. The measurer answered all the questions and helped with the choice, the prices are quite pleasant. It was installed quickly, the window looks beautiful and reliable, it doesn't blow anywhere. The window sill was shaved brown and did not regret it, it looks great. Finally, the child stopped freezing. We will order more.
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February 3, 2022
An adequate price, the ability to split the payment into 2 payments. Attentive managers. And a qualified glazing team. The windows were installed on the day of delivery.
They do it efficiently within the agreed time frame.
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December 7, 2021
The measurer Artyom arrived on time, explained everything quickly and well, and signed a contract. Communication with him left a pleasant impression. Two weeks later, the guys arrived, they did everything in 1 day, they tried very hard, well done! Thank you for the good work and high-quality windows. I was satisfied.
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November 10, 2021
We ordered windows for a country house from them. I really liked the quality of the windows, really good, not fake. The installers worked without unnecessary dirt and dust. The house has acquired a completely different look. I definitely recommend it.
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November 10, 2021
We ordered a window from this company. A complete disappointment. I usually don't leave reviews, I just can't keep silent here. Applications are collected, and they do not have time for installation in time. Because of this, work is done in a hurry, which affects the quality of the installation. I do not recommend contacting this company.
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