OknoVdom
Address
Minsk, Ciaplichnaja Street, 9этаж 1, офис 20
Contacts
Отдел продаж
+375 33 626-09-78
Show phone
Business hours
Closed until tomorrow
Directions
Maskowskaja
1.73 km
Parnikova-ciapličny kambinat
580 m
32 reviews
November 4
Many thanks to the company for the high-quality, accurate work.They changed the windows on Zaslavskaya Street.I liked everything, starting with the measurer Igor, he advised everything correctly, picked up an excellent option, we are very satisfied.Of course, it is worth noting the installer Alexander, a professional in his field.I did my job 100 percent.Success and prosperity to your company!
See original · Русский
September 15
I ordered a frame for the loggia in this place, as I had previously used their services and everything was fine, now the exact opposite. It would seem that a convenient installment system from the company, and not from the bank, turned out to be extremely overpriced. A standard frame for 4 double-glazed windows with a cheap Brusbox 60 profile, Maco fittings, 2 opening sashes, a window sill (there will be another story about it), 2 ebbs: it cost 1920 rubles ($ 587) and unfortunately I came to my senses too late, a familiar craftsman after counted me around $ 420 for everything, do you feel the difference? I'm starting to talk about the cons:
1. On the orally agreed date, the frame was not ready, they began to refer to the terms of the contract, spitting on oral obligations. Only by threatening to refuse the order and terminate the contract in court, the issue was resolved and after 30 minutes it turned out that the frame would be manufactured on time.
2. The installation took place with jambs: the installer, without permission, laid metal on a clean carpet of the room, did not put on shoe covers. The inserts covering the foam from the street turned out to be on the sides of the frame, and not on the sides of the screen, as the measurer claimed. The window sill was planted on foam, without any corners or holders, did not use sealant for the seam between the window sill and the frame.
3. The window sill broke the next morning from the usual leaning. In a conversation, the warranty department called the window sill decorative, you can't touch it, just look at it. They wanted to charge 15p for departure, but I forced the dispatcher to say on the record that I do not need a paid departure service, but departure within the framework of warranty obligations. The check-out was, lasted 2 minutes and the master left without anything. The next day, he returned with freshly purchased corners in the store, which did not fit in size, but were used and drilled into 1 instead of 3 fasteners. It seems to hold on tight, even beautifully made with silicone, but....He started asking for money. When he saw my sincere bewilderment, he tried to push off that he meant the installment plan, which naturally turned out to be paid perfectly on time.
4. The promised 7% discount does not appear anywhere in the documents, the fittings turned out to be new, without logos.
5. For this organization, the primary goal is to take money and conclude a contract, then the attitude changes just before our eyes and it is normal for them to be openly rude to the client on the phone (my personal opinion).
I am one step away from applying to the state control, the prosecutor's office and the tax service to conduct appropriate checks, especially for pricing, the absence of a cash terminal (all funds were taken for video and audio recording in my apartment without a terminal receipt).
See original · Русский
3
2
December 11
What I am happy with is very little ...
I have been planning to change the balcony for a very long time (several years).
But in the organization "Windows to the house" all the puzzles came together.
The order manager called me persistently every day.
The measurement manager...he arrived several times without any problems (I forgot about him for the first time).
The management of the company provided me with a nice bonus - installments on the roof.
Alfa Bank installments for 5 months.
And all this in one bottle.
And this is not the end result.
Surprises were ahead.
I have been in construction for many years and immediately identify a pro.
The installers of balcony frames and roofs, Alexander and Sergey, installed an independent roof and frames for me during the day.
And that's not all. I LIKED IT!
An exquisite and neat PROFILE.
I have been working in construction for many years. I know what quality of work = price is.
In this order... All the stars came together for me in this order).
THANKS again.
See original · Русский