Positive: good location in the city center, the room has a mini fridge, hairdryer, air conditioning.
Cons: there is a strong smell of dampness and sewage in the shower. Pastel linen is the cheapest you can find. In room 302, the handle on the window was broken, they promised to call the master the next day after arrival, but in the end they were beaten and fed breakfast. The master arrived only on the 5th day of his stay and only after another scandal about this. The breakfasts are meager and there is no variety on the days. The TV doesn't have an Internet connection, so it doesn't make any sense. There are cups and tea bags in the room, but there is no kettle.
I wouldn't come to this hotel a second time. As stated, he is far from 4*.
This hotel has a number of advantages and disadvantages.
1. I did not book a room here, but my previous hotel refused to check me in due to lack of rooms, and on January 2, I was moved here, which I am glad because finding a hotel in the city center during the holidays is a blessing.
2. The location is excellent (please note that taxis are not allowed in the old town, and it takes 2 minutes to walk from Gosha Gala to the hotel)
3. My room was changed due to the lack of hot water in the shower, and, in general, the staff tried to make my stay as comfortable as possible, including changing the shower system and tolerating my tantrum when a taxi did not arrive for me at the airport (the check-in desk employee later helped me with this)
3. I was disappointed by the poor breakfast and expired yogurts, and the food that was on the buffet. If possible, go to the Qaynana restaurant around the corner for breakfast.
Of the cons:
There is a feeling that money has not been invested in the hotel for a long time, and cosmetic repairs are needed, mattresses are replaced in the rooms, sometimes there is a strange smell.
In any case, if you are an unassuming guest, this hotel benefits from its location and attitude to the guests' problems.