Just the disappointment of the week((((
One bartender-waiter and one waiter for two large halls!!!! On Friday evening in the resort town of Belarus(((( there is no uniform, how is it at all? They run around in their home clothes. We wanted to write wishes to the management, but the book of reviews raised doubts (no signatures or answers since January 24)
And the most painful thing is that pizza!!!!! We were offered to wait 1, 5-2 hours.... The answer is one cook!!!
About food-if on a 10-point scale - on a weak C(((
It turned out to be a very unpleasant conversation.
To sum up:
There is no service;
Kitchen-3 out of 10;
The staff are amateurs;
The waiting time is 1.5 hours or more(((
Atmosphere- 3 out of 10;
Comfort is 6 out of 10.
Due to the fact that this cafe is a monopolist in the city, there will never be a service!!!! It's a pity((((
Of course, not a foot more (((
One day we decided to stop by for a snack (3 people) and ordered a large pizza and tea. In the end, we waited for her for an hour, brought a small one. We asked the girl again (is it big?) She confirmed that this is our order. We were just shocked by the price and size of this dish, but at the bar, when we were asked to pay, we found a small pizza in the receipt. How did she take the order? Regarding the quality of the pizza, there is little filling, the dough is faded, as if it was not brought to readiness a little (after such a test, the intestines are guaranteed to brew), we drank tea and went about our business.
The result: time and money spent in the void, the mood is spoiled… I do not advise anyone to visit this institution, especially with children!
Teach employees how to communicate with customers. I go up to the counter and ask for a pizza with ham and mushrooms - the girl looked at me like a backward rural trash and said in a contemptuous tone: "We don't have such a pizza, look at the menu more carefully." Disgusting and minus the vibe of the place immediately. Despite the fact that I am a visitor in general and in Minsk they immediately understand what the client is asking for. For this and minus 2 stars. And so it's a good place to get together and have a delicious meal. The pizza is delicious.
The worst place I've ever eaten. Let's start in order. The first thing that immediately put me off was the staff, when ordering shawarma, the cook was very unhappy and shouted "Another shawarma?!". After that, I wanted to leave, but I endured it. The taste is terrible, there is a lot of sauce, and zero filling. And the most unpleasant thing: there was a hair in the shawarma, after which the shawarma was successfully thrown away. I don't recommend it
We came to have breakfast on Saturday, the waiter came up and said that breakfast is only on weekdays (there are no breakfasts on the menu at all)
They asked me to choose something else for a couple of minutes
The waiter came again and said that a large order had arrived, the kitchen is now occupied and we will not cook anything for you, goodbye
If this is a normal attitude towards customers, then work on
The institution has set meals, but it is forbidden to give up salad or soup, you pay for the whole complex anyway ... this is practically nowhere else. Not cheap, the interior is pretty! For lack of a choice in the city, you can come!
For a small town, it's not even a bad cafe. Clean, cozy. The food is 6 out of 10. But the staff leaves much to be desired. In general, you can sit, especially on a hot day.
Unfortunately, the cafe was not pleased. Draniki is a solid oil, without the taste of potatoes. The walls are also soaked in this oil, the smell of a sooty room. There is no freshness. The order was waited for more than half an hour.
We would have reached home sooner, but we wanted to have a snack. I regret the time and finances spent.
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Андрей
Level 7 Local Expert
July 26, 2024
Positive:delicious food, nice prices.
Minuses:Dear management!! I've been a regular customer of yours, but what kind of staff is on the floor? There are gorgeous waiters (a guy and a girl), but a shift (say, 07/26/2024, in the evening), where two girls are a quiet horror. Absolutely boorish attitude towards customers!! And all with sour faces and inappropriate questions-and it was on this shift. You need to think, first of all for the reputation of your cafe and profit, whether these employees really fit this position. I think girls, even for such a position, alas, have not grown up or do not want to learn from their mistakes.
Prices for cafes are relatively low, but they can include water (not a drink, namely water) in the bill brought with them. Although the cafe does not have the right to do this. This is complete insanity
We stopped for a snack. The hall is pleasant. Our waiter was friendly enough and "on our wavelength." I can't really appreciate this place because of the small order, but it's not bad for the district center.
We were here on Wednesday evening. At that moment, there were a minimum of people. But the menu is plentiful. The food is quite tasty, the serving is fast. For the district center, perhaps, everything is not bad.
The staff is chatting away, as if doing me a favor with their communication. You can't order half of the menu because the fryer doesn't work or the pizza doesn't wait "a long time" (yes, without a time frame). The cocktail "Adios" for three people has not been brought for twenty minutes. Well, adios, cho
A pleasant atmosphere in the cafe, there is plenty to choose from on the menu. We took pizza and coffee, we liked everything, it was delicious) We did everything quickly enough. Friendly staff. Good prices.
they came to eat, ordered draniki, caesar, as well as potatoes with chicken and mushrooms, everything was salty, the draniki stick to the teeth, Caesar has at least some idea from all this, a fly was also flying over the food.. added an entourage, so to speak
It is impossible to get through. You come, they say it's closed for special maintenance. There is no special service notice anywhere on the doors. It's just terrible.
The hodgepodge certainly leaves much to be desired... Water with water... The staff is not experienced... Every time you go to a cafe, something surprises you... In general, consistency is not their strong suit, unfortunately.... But not for the name of the best in the city, you can still close your eyes to something..
When the Olive Tree opened, the whole city froze in joyful anticipation. After all, the city needs a place where you can go with the whole family to have a delicious meal in a pleasant atmosphere. And everything was fine at first - the interior, the food, and the service. Where did all this go with time? A leapfrog began with a change of chefs, waiters and menus. I will say as a regular visitor - they prepare for a C grade according to the five-point system. The waiters are great - attentive, polite, friendly. The chefs should be sent for professional development!!!
The best place in Rogachev, if you need to eat quickly and tasty. The place is cozy with some kind of aura of its own. The owners obviously treat the guests and what they do with their hearts. Good luck to them.)))
There is nowhere else to go with Rogachev. The kitchen is open until 21.00. We arrived at 21:20 the kitchen was no longer working, only the bar. Although it was a day off. And in principle, the institution closes very early at 23:00. That's it. And the waiters ask you to come pay at the bar, the bill was brought, you seemed to pay on the spot and ... no one ... no one comes to take the money. In short, it's strange for me) a couple of times it happened that they didn't even bring the menu)) I had to go to the bar and take it myself) according to the design of the institution, it's generally good) the prices are quite adequate!
4 arrivals only compared to other establishments. Although, what am I talking about? There are no other establishments) We tried almost all the menus there during the week of the chess tournament, which, by a happy coincidence, takes place in the same building. Everyone is alive and well. You can eat quickly enough if necessary. Even some delicious things, such as borscht.
In general, it's not bad. The staff is friendly, the menu is varied, but sometimes there were dishes not cooked to the end:raw potatoes, there were not all positions for snacks, as for food.
The place itself is neat, pleasant atmosphere, tired sofas spoil the view, ask for updates
If it were possible to put a zero, I would be happy.The only thing worthy there is the staff (very polite waiters).That's all...We ordered pizza with our daughter...pizza, as if warmed up...there is not much filling, the dough is disgusting...It's the worst pizza I've ever eaten in my life...
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Анна Пуделькова
Level 3 Local Expert
February 8, 2023
I like the cafe. Sometimes we go for set meals, inexpensive and delicious. Excellent pancakes and cakes are also prepared. I would like to note that the service has improved, I went to Oliva several times three years ago, I had to wait a very long time for an order each time, although there were few people, because of this I did not want to go there. After a long break, I went there again, the waiters changed and the serving of dishes was significantly accelerated. Now I'm happy to go there)
A complex of liquid soup and cherished lazy cabbage rolls for 12p too much for me! And this is Rogachev, my friends. It's cheaper in Minsk.
But I didn't get poisoned, and thanks for that...
I was passing through, I was chosen according to estimates on Google. As always, the grades did not disappoint .
Good cuisine. Fast service. Friendly employees. 5 points.
I was passing through the city, I went to have lunch with my parents. There is a good selection of dishes, there are lunches for those who need them, the prices are excellent (compared to those in the capital). The interior, the waiters are on the level. I'll be happy to come back if I'm around.
The main thing is a lot of flies ..
The second delicious chicken waited an hour
When the halls are not filled, that is, empty at all)))I do not advise you to come with guests...
A pleasant cafe with two halls - good repair, polite staff. We ordered a lunch menu: simple and tasteful, without frills. The order was delivered very quickly 5-7 minutes.
We often do. Everything is delicious. Timely service, if the dish needs to wait a long time, the waiter warns immediately. You can spend time with your family and children. A cozy atmosphere. Reasonable prices.
Vanilla Raf is terrible just! The guys were probably guided by the belief that all girls love sweets.... I will disappoint you. Not everything and not that much. It feels like a bag of sugar has been poured into a glass.