Dom Oma
777 reviews
November 1, 2024
A great shop has everything you need for building a house at some very reasonable prices.Staff are helpful.....until you have a problem. Then staff training is required. Unfortunately you have to deal directly with the Minsk office to get things rectified. This is not the fault of the local staff, more of a training issue.Senior management needs to look into this. All in all a good experience and would recommend the store.
February 6
I like the store, a wide variety of products.
Of the advantages, I can single out: There are often installment card promotions, mainly for Halva, and for 12/24 months, which is very convenient if you have started repairs, for example, and everything is needed "now",
as well as not reasonable prices, compared to other services. stores.
The location of the store is convenient, in the city and close to the city center,
large Parking,
self-service ticket offices (appeared relatively recently),
restrooms,
coffee machines,
you can return the product at the service center, if you suddenly bought an extra one, you can also rent tools there (Bulgarian, stroy.hair dryer, grinder, etc.)
Now to the cons:
for me, as a person who is not particularly well versed in construction, I would like advice from a consultant, but there are very few of them in the store, in order to find them, you still need to try to walk around the departments and then turn to you in response, "I'm from another department" or one consultant who is already busy with the buyer, wait 10 minutes if everything is fine, and then ask your questions.
Another critical disadvantage is that the service center is poorly functioning, where you can return goods, the last time I stood in line for about an hour.
I value my time, so it's a serious disadvantage for me, so I'm shooting a star.
Thanks for your attention!
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December 13, 2024
Above all praise! I ran into the store just to look, left with linoleum. How did it happen? I'm doing repairs, I got a price tag and accidentally got lost in 50 shades of gray ... thank you very much to the consultant who came to my aid, Mikhail. He helped me choose what I wanted, figured out my rock paintings and measured everything exactly. I am amazed at his stress tolerance and tact. I fooled his head for 20 minutes, he didn't even strain! Mihail! Everything came up, everything is fine... and this... if you are free, will you be my husband?
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1
March 30
Based on the availability of the product, I rate 10 out of 10 . A wide range of products and tools. If possible, payment in installments is also a plus, but a SIGNIFICANT MINUS for online orders. I made an order for a discounted product, all the time I wrote that it had been sent for assembly. On the day of admission to the store, I called, the girl said that there was movement through the warehouses in Brest. In the evening, I received an SMS about the cancellation of the product, as it is out of stock... WHAT DO YOU MEAN!?!?!?!??? The product was moving and the stock was gone and the product was goneThis is a DECEPTION of customers. She explains this by saying that there was a re-sorting, that there was no product. How could I order the product when it was missing!?!?!?!??
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2
April 19
A very good hardware store. Despite the very long desire to liquidate, the store is actively developing. Huge assortment, interesting novelties, constant promotions, I recommend it!
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February 21
I would like to share my impressions about my new purchase. Being actively looking for a floor covering for my office, I contacted a specialist in this field at the Oma store. Mikhail was an attentive, sociable and quite competent employee. I quickly realized what I needed and offered a suitable coating option - linoleum. He explained their advantages and gave good advice on care.I was very pleased with my purchase and the excellent service.
I would like to express my deep gratitude to Mikhail.I will be happy to contact you again and will definitely recommend you to my friends.
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1
December 19, 2024
A decent store. The prices are acceptable at the moment. Self-service cash desks have been installed! Very convenient! But one disadvantage is that a lot of counters have been installed at the entrance and it is not quite convenient to enter (narrow passages). Only for this 4, but this score is a big plus!!!
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September 12, 2024
After rearranging several departments, it became more pleasant to be inside, it became easier to search for the right goods.
-1 star for the fact that there are sellers who show with all their appearance that they are not in the mood (although I waited for her for 20 minutes while they were looking for her all over the store in order to cut off an unfortunate meter of oilcloth). I wish there were fewer of them. But this week this unpleasant aftertaste was overshadowed by a consultant from the paint department, unfortunately I did not remember the name but... Well, he served me just fine, and told me, and showed me, and even helped me put it in the basket. All with feeling, sense and soul. I took everything I needed, of excellent quality and at a pleasant price. And I also want to note that even comparing with food organizations, this store is the cleanest. In general, I will come back here more than once, hopefully to a consultant of the same level🫶🏻
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1
1
September 14, 2024
A good store, you can find almost everything and with good discounts. I recommend checking the product on the OMA website beforehand and making sure it is available, if you do not want to search the store, you can put it in the basket and place an order through the OMA online store, come, pay and pick it up. Unfortunately, the logistics of MINSK - BREST has been suffering in the OMA store chain itself lately, maybe they will fix it over time.
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1
January 29
The store is good, the staff is always helpful, and I liked the gardening department.The girls advised, and prompted everything.I am very pleased.
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1
August 18, 2024
A large store, the selection is quite good and diverse. We purchased plumbing (toilet bowl, boiler) for a new apartment. They helped with the choice, told and showed, checked the equipment with us (at my request) without unnecessary words. We brought everything from the warehouse as requested. I was very pleased with the attitude, despite my scrupulousness in choosing. We made an additional one.a discount on goods, which made me very happy. Thank you very much, prosperity!!!
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February 18
Everything is fine, the service level is 100% recommended! Prices are cheaper than competitors, although not for all product groups. There is a choice. I recommend it!!!!
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February 5
As for me, it's a great location. It is very convenient to place orders online. Overall, it's a good store. Some products are overpriced. But I lowered the rating by one star because I am not happy that the store has reduced the working day from 22.00 to 21.00. This is critical for me. The mile is not located in a residential area, but is open until 22.00.
It's nice that they listen to the reviews. The schedules were changed until 22.00
I will return 5 as it is very convenient near the house
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July 24, 2024
It is convenient, there is a lot, but there are no beautiful chic things, i.e. all budget items at rather inflated prices. A normal store like many without any expectations. Of course, you need to grow to the level of the Mainland, but this is my opinion.
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February 5
Large assortment, competent staff(which you need to search for in the store).
Only one of the 4 cash registers is open (the second one opens when I'm not there), constant queues of 20-30 minutes for such a market is not normal.
Sometimes, when I enter a store and see a large queue, I turn around and go to another one.
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April 5, 2024
A large, convenient hypermarket of building materials and all sorts of stuff. Conveniently located, you can always stop on your way to work and buy everything you need for work. The prices are normal, there are discount cards. I don't know about anyone, I like it.
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3
1
March 19
A good hardware store. The prices are the lowest of all the building materials stores. The location is strange and inconvenient.
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April 25
Dear store management. Clean up the carpet department. How can you have a rug in a store that doesn't have a price and doesn't even seem to be in the store?. Your employees checked in all ways . They say it's not in the store by name. How can you even find something there? Thank you to the girl from the delivery department. At least she tried to help us. The horror!!!
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1
February 26, 2024
A super store with a huge assortment, pleasant prices, highly qualified staff, I would like to separately mention the specialists of the information center who competently and clearly told about the ongoing promotions, the possibility of purchasing goods in installments, and also quickly and efficiently arranged delivery.
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4
3
March 7
There are very few sellers / consultants, it is difficult to find what you need, at the same time parking is almost always free
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January 23
I did repairs in the toilet and in the room, I went around the entire OM construction Center 20 times. Now I'm guided there as OM employees There is everything if you take something extra and you don't use it, they make a refund without problems.
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March 30
If you choose a bathroom, it's definitely not here. It's a pity I didn't take a photo. Bathrooms are hung at such a height that even with good eyesight, the characteristics are not visible, only the prices are visible. I smiled when I saw on one sample the inscription that you can climb and try! I wonder how!!?
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December 26, 2024
There is only one cash register when there are a lot of people. I have to stand for quite a long time, I think it's disrespectful to people.
There are almost no consultants for such a large store, as if they are hiding somewhere.
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1
May 22, 2024
The assortment includes literally everything for repair, as well as any tool, consumables for it, protective equipment, literally everything, there is also a small department with food, departments are well structured, many consultants, the order pick-up point works promptly, in general, strong 5 stars
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3
1
April 10
The choice is good, there are alternative options for what you need. But it takes a very long time to wait for a consultant or a queue at the checkout (not everything can be settled on self-service).
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November 15, 2023
The store is super. The service is at the highest level!!! We especially liked the approach to our work of the personal manager Revyakov Alexander. Clearly, competently and quickly solved our questions. There would be more employees like him there. Our rating is 10 out of 10. Thank you, all the best to you.
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1
1
August 8, 2024
The store is changing for the better, there are goods for tourism and recreation, there is simply an abundance for motorists. I saw for myself such goods as raincoats, I found a rain suit at an affordable price for a fishing trip.
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September 4, 2024
A good store. A large selection of products.
There are construction tools, as well as household goods.
The staff is nice and friendly.
I recommend this store.
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April 27
It's a great store. There is everything you need. Permanent promotions and installments. The staff is also on top
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April 6
It's a good store. There are good promotions. The price tag is average: something is more expensive, something is cheaper than in similar establishments!
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August 24, 2023
A very good store. Lots of discounts. The cards are super. Who started the renovation or construction is only for them. For a purchase at 1900, there is a 90 discount if you have a card. Plus bonuses. The goods are all there. Online delivery. Delivery of the purchased item. And the atmosphere is on the level. Plus a daily discount on various products. The staff is super for customers. Still, coffee at the entrance is free in small cups for two sips while you study the assortment. Awesome Incoming customers would increase by 15-20% and purchases.
Wishes :
1. Expand the area for household use.
2. High-quality kitchen knives
3. Tourist kit
If the administrator is interested, I will throw
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3
1
August 31, 2024
On May 4, I ordered a panel tile in the online store (Order 868635), they promised to bring it in a week. A week later, the store called and said that the delivery would be in another week, and so 5 times. Then they stopped calling at all. I started calling myself since it's been 2 months. We have reissued the order (new number 920970) and promised to bring it on July 24th. They were delivered on time, but out of 12 sets, only 5 were intact, 7 were broken. I've already given up on it all, changed the design, used everything that could be used, but 4 sets need to be returned. I called the Oma, they promised to pick up the broken kits on the 30th. And yes, on July 30th, the driver called, but from another city. On July 31st, the store called and promised to pick it up in the evening. But no one came. On August 7th, Om finally got a call and promised to pick up the tile again. And today is already the 11th of August. It's been 3 months and I have a broken tile from the store for which they are not going to voluntarily return the money. There was no wall in the bathroom for 2 months, so I had to change the design and finish with another tile. Thank you Om for stealing my money and time. As a result, I dragged the tile myself to the store, at first they were stupid for 15 minutes, I had to call the call center, then they found out everything and returned the money.
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1
December 2, 2024
A huge selection of goods, a good hardware store and not only, reasonable prices!
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March 19
It's a good store, but it feels like we need to expand, and there's not enough space. The prices are normal, plus or minus like everywhere else.
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March 26
There are a lot of ignorant specialists. The store is good, I've been shopping for 10 years. I'm driving away specialists, we need to train them.
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April 28
It's a good store. Polite and helpful staff.
There are good discounts.
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January 22, 2024
The other day I went to your store and bought drywall mixes and related tools. I really liked the service in the person of Filimonov Sergey, Since this seller knows his assortment thoroughly, he helped me choose the product I needed and with calculations of the amount of work, I would like to express my gratitude to you for such consultants, since I think the whole store is based on such as him.
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3
1
August 21, 2024
3 stars, there is a lot of choice, there are always promotions, you will always find what you are looking for, BUT the trouble with this store is that you cannot find a consultant on the right goods, if 2 consultants walk around the hall, or you will find the wrong person)))
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1
September 26, 2024
It would be good if they didn't judge with their card.there are many different actions, but many have not been completed to the end.The rules are changing.Thank God they made a normal store out of the chaos and mess.It became pleasant to walk.but there is much to learn from the mainland.for example, with a discount card and free packages
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1
January 22
The service of legal entities is at the highest level, 2 people are waiting in line for 30 minutes, the program is always hanging, they still punch the goods for 20 minutes. THANK YOU for everything for people!
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June 20, 2024
We came to the store, bought an inflatable mattress for the promotion, and went to ask the consultant where we could find it. There were none in the tourism section. The employee did not know that these mattresses were on the stock and were displayed elsewhere. He told us there were no mattresses . Going out by chance to the exit, we saw these mattresses. Employees are poorly informed and do not seek to help customers. The same situation occurred when buying a pump for a mattress. We were told that the mattress was not available and that the pump was not available, although it was all there.
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5
1
February 2
I got a very negative experience.There are few goods. Employees don't know where or what they have. Employees don't care about customers. They are rude, they can snatch the goods from the buyer's hands. And very lazy.
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1
January 29
The store is unclaimed, but it is difficult to get to it. The sellers are young, but they know their business well. Thanks to them, they gave me some smart advice.
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September 22, 2024
The best price in the city for OSB + plates is loaded with a loader. The discount program is bad. A large selection of auto products. There are good discounts.
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1
March 30, 2024
Excellent work by professionals.
We helped in the selection of materials for the overhaul of the apartment from A to Z.
I liked the loyalty program for customers, the discounts are just great.
One of the advantages is free shipping.
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3
1
October 22, 2024
Lately, I don't really want to even go into this store. The aisles are littered with some boxes of goods. There is dust on the shelves and goods. The price tags don't always match. Very often, only one ticket office is open, and a large queue is gathering.
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February 25
Some time ago, we went to the WMD in order to buy wallpaper, the choice is good, the prices are reasonable, the difficulties began from the moment we found a consultant, waited for 20 minutes, somehow caught a passing employee, the girl said she would call now, waited another 30 minutes!!!! In total, it took almost an hour to find out that the wallpaper we selected did not have the right amount, well, we picked up others, the consultant took them out and handed them to us. Due to our stupidity, we did not check that each roll was from the same batch, as a result, the wallpaper is of a different shade, the floor of the room is already glued, where can I get the same ones? Is unknown.
So I repeat, our share of the blame is that we didn't double-check, but(!) and what are consultants for anyway? Maybe I should have helped pick it up? Is it possible to double-check? Should I advise you? We could just take them from the showcase ourselves, we wouldn't have waited for him for almost an hour for that, in general, money was thrown away because of an incompetent and useless consultant.
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1
October 15, 2024
A huge shopping center where you can find everything for home and garden care. Loyalty cards are valid
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1
1
January 1, 2024
The store is good, normal prices, a lot of promotions and discounts, a discount program, a large assortment of goods, a large parking lot. Of the cons, if you need a consultant, then it will often be problematic to find him.
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3
2
August 28, 2024
One of the best construction stores, prices are affordable, the staff is qualified, the discount cards "Master" have been removed from the disadvantages
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1