It took a long time to collect the order via the Internet. The process itself is not thought out. It doesn't matter what you ordered, go / go from the back and look for where you need to get there. If they complete the entire process of issuing orders via the Internet, it will be great.
The store is big. The range is wide. There is a large parking lot. Convenient location near the Moscow Ring Road. That's all for the positive. I really don't like the attitude of the staff towards customers. In many departments, the consultant is not in the workplace. We need to look for him. And in most cases, when you find it, you can also wait. It makes you wonder if it's worth coming to this store next time. The "oma drive" zone has recently appeared. A very controversial invention. Warehouse workers who have to deliver the goods before payment are incompetent. When coming to this drive, the customer should know perfectly well whether the product is in stock. Otherwise, you can leave with nothing.
It's the best thing for a construction site.
According to the decor and other beauty, it is not very filling.
Parking is almost always free and close to the entrance.
There are never queues.
The store itself is nothing, considering that it is the oldest in its network. BUT consultants (or rather consultants) at the infocenter are "something". It is difficult to meet such unqualified rude women nowadays. I want to believe that I was so unlucky...
There is a choice, and the place is good.... not like in the city center, the entrances are good, there is enough space on the side of the road at least for a truck....I recommend.....fire.....
27.08 an order has been placed. 04.09 there should be delivery to the store (pickup). By 13:00 on the fourth, I start calling. There are three rooms in the Baranovichi store, none of them answers. I'm calling the call center. Your call is in queue 1 . I'm waiting! After two minutes of waiting, I put my phone on the table and go about my business. They answered after ten !!!! Minutes of waiting (I remind you the call was the first in the queue!!! ) The operator "mumbled" apologized. I didn't find out anything about the case, where the order was, whether the product was in stock, etc. She promised to call me back and tell me where the order is (after finding out everything beforehand). Today 05 ,09 no one called.
It is difficult to find a consultant, they forgot about me at the checkout, I had to wait, but the movers and store employees are very polite, they quickly loaded everything directly into the car.
I went to this store today, bought everything I needed, at the checkout I did not have time to take the change in my hands, as the saleswoman casually with disgust raked all my goods like garbage with her elbow and began to grab the goods of the next buyer, although no one canceled 1.5 meters, elementary seconds when it is possible to at least put money in a wallet, and put the goods in a bag. I came out in shock! Rudeness, disrespect, and this with an empty store!!!! It would be nice if there was a queue for a kilometer, so there are only two people!!!! I will never come to your store again, not alone. Overstocked yourself.
They deceive people, their own sellers. They take a job and throw it away. They are not interested in the fact that a person has left his previous job. They promised mountains of gold. And the store itself is excellent 5 stars.
There was the best store for me while I was building in a new building)) But after they took away the 30% discount, they were disappointed.Therefore 4*
Sellers and consultants can never be found, it feels like they are just hiding from customers.
It was necessary to color the paint, so no one came up, the person who exhibited the goods could not help either, we just asked to find someone from the department.
And so it is more than once, so with any visit to this store.
The assortment is weak and does not please.
The problem of the entire chain of stores is unskilled employees. Apparently, young people are being recruited and are not properly introduced to the assortment and directions of its use.
The worst online store I had to order from. I have never met such a piggishness and I hope I will not meet it in the future.
Instead of calling the operator, they sent an SMS saying that I should call them back. It is impossible to get through, you have to wait in a huge queue. When, after all, I managed to get through, I did not hear any apologies for the inconvenience. The conversation was in the key: we are overloaded and we don't care about you, your feedback and your time spent.
There are more and more low-quality Chinese goods.
The price is already losing the mile, which was not previously noticed. I am pleased with the Halva installment plan.
In general, prices are high, they completely lose out to the market.
Sometimes there are interesting promotions.