I rented a tool. There were questions that no one could answer because the number that was indicated was either busy or no one answered the phone.
Upon arrival at the store, the consultant at the information center did not know what "twine" or "ties" were.
I will not describe in detail all the outrages in this store for a long time, but it is unrealistic to find a consultant, I had to call, the prices on the site are completely different than in the store, the availability also does not match. Don't waste precious time and gasoline! and the most unexpected thing is the work of the online store, the young guys do not want to work, they cannot answer any questions, they offered to go to the hall and find themselves to bring the goods ordered from the hall from the online store to the counter at the pick-up point, which they naturally refused! I have not met this yet (((they said now the order will be brought and as soon as we placed it, they already said we have to wait for how long it is unknown, we waited in the car for another 2 hours, so no one took the order from their warehouse, sur. The word goes for 4 days, there is no SMS, we call- the 8th is in the queue to the operator, the operator says that they did not find it in the warehouse, it will be in another week. Guys, don't waste your money, time and nerves here.. I heard the guys discussing how many hours until the end of the shift, they're all talking, they don't want to work, customers and their responsibilities don't matter. The order was needed urgently, we lost time, the result is 0, we need to run after them. It's a pity, we used to travel regularly with our family, now the Mainland and the Mile are hello, there are consultants on site, I came, saw, bought
A good construction hypermarket,there is everything you need, large Parking,it is possible to arrange installments,there are often discounts and promotions,seasonal sales,there is a system of discounts and accumulation of bonuses! There are both regular and self-service cash desks!
The helpful staff, the sweetheart and the seller helped to find the product, which was found on the Internet in a single copy.
It is convenient that you can check the availability of goods in the store on the website.
A large selection of goods, a convenient location near the MKAD, a bonus system, competent staff, which is not enough.
Sometimes you have to look for them.
The store is compact from the branches of the network, but acceptable, prices are average in the city, I especially appreciated the discount site and pre-order (delivery is always in a queue, dreary, long and therefore unpleasant)
A good store with a good selection.
But there are disadvantages: you check the availability of goods in the information center of the OM network and they say the goods are in the store. You arrive in 30 minutes, and the seller in the store says that the goods have not been there for 3 days. You call the information center of Om from the store and they tell you there are 3 pcs. The result is 2 hours of killed time. The next day, the same situation in the store on Vaneeva. The result in 2 days came to 2 stores and left empty-handed from both and 4 hours of dead time. Just in case, I made an order online - they can deliver it to the store. In the orders, half of the order was canceled from the left and right hinges for the cabinet, only the left one was left in the order. A mess considering the goods.
Otherwise, good.
We often go shopping here because it is closer to home, but compared to other OMA, it is not the best store. The product is especially promotional and is missing very often. There is less variety of goods. There is no staff available for consultation or maintenance. If you find someone, they say, "They'll come to you now." But you can wait for him for 15 minutes. Perhaps the problem is an insufficient number of staff, so let the management of the network deal with it.
Nice girls in the tool rental department. They try to prompt and help. According to the assortment of the store, there is something else to work on. p.s. It was difficult to find a sheet with an elastic band for a 180 cm wide bed in this store. Or not at all, or 1 color only....maybe they are disassembling or importing a little?
Positive:the store itself is good good products
Minuses:today, one of the sellers punched 2 bottles of sprite to my mother, but we bought 1. We noticed it when we first came home
Close to the place of work, a large selection of goods. The staff is good, they help with the choice. Of course, you can always find something better, cheaper, but it's also very good here
A good store with a large assortment and friendly staff, prices for goods are acceptable, but not the most affordable among similar chain stores. There are interesting promotional and discount offers, so check their terms before making a purchase and please yourself and your loved ones)
Not a bad store, with a large assortment of goods. As for prices, there are things with prices above average, but also at very low prices. The possibility of installments. As well as promotions for discounts, delivery or bonuses. In general, it's not bad, but there is also something to work on. There are not enough qualified consultants.
I liked OM's construction hypermarket more than other similar chain stores. Here, most often, the price for the same product is lower. Making repairs only here I found an excellent choice of skirting boards with a large number of units for each position and accessories. More than various promotions for a number of products. I just found a self-adhesive film here. The location near the Zhdanovichi market is convenient, there is plenty of parking space. The staff tries to prompt and help. There are queues on the days of sales and promotions. Almost everything needed could be found. I recommend.
There is a large selection of products. There are promotions for some products. I searched for a consultant for a long time, I found it, but he could not explain what kind of disc I needed for a grinder, for porcelain stoneware, he offered the most expensive of all, arguing that 100 percent for such an amount would be suitable. I had to study the instructions myself and bought it 5 times cheaper. The second consultant was unable to calculate the amount of screed for the required area. I didn't like the store
There is a large selection of goods. There are products for bicycle lovers. There is a choice of goods for auto accessories. Of course, tools, building materials, everything for cottages and repairs!
It's cool when there are discounts. That's when you stop by and buy it yourself!!!
It's nice to buy materials, but that's not ice, it's selling the same screws or bolts in a package that are unrealistically expensive. They would have become cheaper, then it would have been normal
Probably one of the largest in its network.
There is a huge selection, almost everything that is available for the promotion in the application is available.
Convenient access from the MKAD, large Parking lot.
The staff of this store leaves much to be desired! No interest in the buyer! Prices are too high compared to other construction hypermarkets. A good loyalty program has been removed. I do not recommend this store!!!
Large parking lot. A large selection. There is a food aisle, water, juice cookies, and a delicious coffee machine near the Internet order pick-up point
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Raman
Level 12 Local Expert
September 30, 2024
One of the largest construction shops of OM in Minsk with a decent selection of goods. As in all OMA stores, there is a constant problem with the lack of consultants in all departments or a very long wait for them due to a shortage of employees. Basically, everything is fine if you understand and know exactly what you need to purchase.
Good evening! If necessary, I had to urgently place an order as a legal entity and the application was accepted...everything was fast, while I was driving to the store, I was making an application.Upon arrival, I went to the department and the girl said that she had just placed the order, it was not assembled...And most importantly!!! The second girl, Ekaterina, dialed on the phone and in 10 minutes I am your happy customer!!!Ekaterina, I am delighted with you! At the same time, she offered me an annual contract and I can also use the discount as a legal entity. We have always used the services of om, only in other stores. Thank you very much, I am a customer of your store!)
An excellent and probably even the best park for walking, which is located almost in Minsk itself. Very good location and atmosphere. Cute flashlights and lights, after dark
There are quite a lot of things, sometimes it is more interesting to buy through their online store, there are discounts when there is no money in the store, there is a large parking lot
The staff does not know the answer to the questions asked.... they can't even show you without saying something to advise you. The only place where the guys could help when choosing a laminate. Thanks to them. Discount cards? Why did they make them at all, we remember there are practically no discounts, constantly, something needs to be updated. This is the only network with problematic maps.
I liked Om's store. Spacious , I found everything I needed . And delivery and loading and unloading at a very reasonable price. Responsive consultants.
My favorite hardware store, there is always a huge assortment of goods, the quality is excellent, promotions, discounts are constantly on, well done. Location on the road.
I would like to put more, but it spoils all the quality of serving it at the cash desks, and in the sales halls. There are a lot of goods, both good and discounted, there are no complaints about them. But it is impossible to ask anything from the store's staff-there is no one to find! And those who are often don't really know anything and can't answer. You have to wait a long time for a knowledgeable employee
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Е.
Level 17 Local Expert
May 10, 2024
A good hardware store with
a large selection of necessary tools, interior items, garden centers (very small here).
A power tool rental shop has opened, as well as a window cleaner robot.
Everything is fine in this store, but, in my opinion, there are no premium segment products.
This store is one of the biggest in my mind. When I come to it, I usually can't find a way out. Employees come to the rescue and provide assistance in all matters. There was a case where in one department of the store there was a sign with the phone number of the head of the department. I called her and she consulted me remotely via phone.
It was very funny :)
My Internet project is a site of free ads domer.bel
Please pay attention to him.
I give 5 stars, only for numerous promotions. But I give 3 stars for the organization of the working staff. You can't find an employee in the halls, but the reception is inside the hall, in general, children are sitting and they have an answer to any question that we don't know.
We have a small assortment, and several customers left with us because they did not find what they needed. The attitude towards customers was shown to be bad - no one went to help, and then they also loudly discussed that they were interfering with cutting off linoleum here.
The parking lot is large
The store is good, not too far from home. It is convenient to get there. The parking lot is large. The assortment is good, the prices are reasonable. -1⭐ for constantly messing with promotions and discounts, why send information about discounts, and find out at the checkout that they do not work... It's not pleasant.