Excellent product selection, lots of promotions, spacious parking. Consultant in the department with electrics (lamps / light bulbs) - super! Give her a bonus for customer orientation, unlike the "help window"
A good hardware store, from the OM network there is a very wide selection of everything.
Strangely enough, it turned out to find sellers quickly enough, which is not so often the case for such stores))
Prices between all construction stores in our city M, it is always better to compare before buying, because something can be found cheaper in one network, but at the same time something else will cost less in another and unfortunately the difference happens at times.
I ordered goods through an online store with delivery and unloading. On the appointed day, no one brought anything, they didn't even call. I called myself, rescheduled the delivery to another day. They didn't arrive at the appointed time, they were late. My mother took the order. They refused to unload the money, the extortionists demanded. Terrible service and the people who work there. I've been calling their support service for three days. They promised to sort it out and call back, and nothing, silence. That's the attitude towards people
The standard store of the chain. Maintains the standard of service. It is located close to the transport interchange at the MKAD, which is convenient for traveling in any direction. There are always parking spaces. Assortment, promotions and discounts. as in all stores of the chain.
A large selection, average prices, some lower in the city, some higher, few people, which is nice, they consult normally, you can find a consultant, unlike the Mainland)), in principle, a good building materials store, parking is normal,
I really love this store, but only when discounts are available!!!!!!!, because I do not go to it without discounts because everything is expensive there, especially hardware, they are worth their weight in gold... So I advise you to go there when there are sales and liquidation of goods.
Big, good....for a construction hypermarket, the wide aisles between the rows are very OK (I was here for one day and on the Hordes) - the difference caught my eye
Overall, the store is not bad. Well-developed network in the city. There are no problems with entrances and exits, as well as with parking. The service and product range "floats" from very good to suspiciously bad. Recently, these issues have been resolved, I hope now the store will be happy with purchases for a long time.
Disgusting!!! I bought a gift and gave it to her the next day. We discovered the defect a day after the purchase, when we were able to examine and try the tool in operation. The store refused to repair, refused to return, they say that I broke it myself!
The consultant said that the warranty is 3 years, everything is simply made out through the instructions. It turns out that this is only in Russia, but it does not work in our Republic of Belarus. Consultants do not know what they are talking about, or they are deliberately lying!
They cheated with a guarantee, sold a defective item, refused to repair it!!!
Utter disappointment!!!
I live nearby. A great store. A huge assortment. I always found the right things. The discounts are good. The staff is friendly and competent. The rental point has helped out more than once. Thank you.
Great choice! Almost all the nomenclature on the OMA website is located in this store. The disadvantage is that there are very few consultants. We need to be patient in finding them.
I will never use the online store "Oma" again. Two of the two orders are not fulfilled normally. The last time the order was on the bedside table. The delivery time was postponed twice: the first time for several weeks, the second time for February. February! I check my product on the website and it says that it is out of stock.
The next day on the website, the product is available again with delivery already on November 25 (not February!), and for a price 14% higher than the previous one.
A complaint was sent to MARCH on this fact.
A large store with a wide assortment, almost everything can be bought. Very friendly service. I conquered the return of the goods - the wallpaper tube remained from repair. We issued a refund in 5 minutes, very politely
A good selection of building materials, you can rent a tool and cheap.there is a discount program, delivery and pickup. Queues are always when there were large
The most visited store by me is "Oma" , I am at home in Oma, in 90% I find the goods I need.I also use the online store Oma,by, for 5 years,there were no problems with service and availability of goods.I always have no problems with OMA!
As for me, one of the best stores in the om network usually has fewer people than in other stores. I did not like the pick-up point at first you go through the entire store to pick up the order then back through the entire store with your order, sometimes not quite the smallest, although there is an exit there, but it is closed
On the way out of the city, convenient. Parking is usually easy to park in the parking lot. There is a toilet, a cafe. You can rent a trailer or a tool. Polite staff.
Good Parking, the price is like competitors, everything is like everyone else, but you can find a lot of interesting things, even antifreeze at a good price
I would like to express my gratitude to Yulia Vladimirovna Neborak for her efficiency, attentiveness and professionalism. She is a person of business, she answered all questions and helped to make the right decision when choosing a product. Thank you very much!
The assortment is normal , good , there is everything you need . Prices are an order of magnitude higher than on the market or in other chain stores. Consultants themselves sometimes do not understand what is needed for .
Disgusting! I ordered a slow cooker as a gift. Not the cheapest. I was supposed to pick it up on July 17, I was told about the fact that I would wait two weeks!!! It turns out that the pickup date is approximate. I wrote an appeal, and there was silence. And the product is paid for. No money, no slow cooker, and no gift on time!!! Outrage and fraud.
There is a choice of goods, but depending on which one, there is a lot of something, and there is not at all or a small amount.It takes a long time to wait for the seller to be released, but apparently depending on how you get there, in general, the sellers are friendly, ready to help and advise.
A large selection of goods, but I noticed that some shelves were still empty, mainly for insulation, but perhaps this is due to the autumn season. There are a lot of shares, I found everything I needed here and even more)))
I turned to the guys in the hall, all polite and helped to find and arrange all purchases.
Parking is not huge, but there is enough space.
never!!! NEVER contact the OM online store, I made an order with pickup, today for today (01/28/2024), arrived tomorrow (01/29/2024), they say that your order was not found on the spot, so they will take you from another store in 2 days!! I need the product now, but no one even bothered to call me. Nobody cares. But the most important thing is that it was necessary to pay for the goods immediately when ordering, there is no other way. They took the money and that's it. Great job.
Sales consultants can never be reached! The last time was out of the ordinary. We came to buy a mixer, a consultant girl from the department was hiding from us in principle, when we found her, she was talking on the phone, defiantly showing that we were almost in her way. They asked for advice on a mixer, she came and pointed her finger at 2 random ones, while not interrupting her conversation on personal topics on the phone. We found another consultant, he really helped! Only thanks to him 2 stars. Thanks to him!
There is a large selection of products, promotional items are not always available, prices for fasteners are very high, it is convenient to use a bonus card and an installment card for large installment periods, the staff is polite, but it is not always possible to find it quickly.
Калі пасля гэтых снегападаў ўсім адначасова спатрэбілася шуфля каб разграбаць снег, ва ўсіх магазінах яны канешне ж адразу скончыліся. Толькі ў ОМА яны яшчэ былі. Гэта здзівіла таму што ў ОМА выбар звычайна горшы чым у астатніх
I often do.
Like.
Sometimes there is no product that is needed.
They say it's over☹️
Suggestions:
Improve saturation control
Names
Consultants' visibility on the floor
The store is large, the assortment is not bad, but some types are boring in general. The prices are sure. There is delivery, but the time is not very convenient!
Everyone has their own opinion and their own choice. But purely in my opinion - the coolest building materials store of all the stores in OM. I consider it the largest of all OMAS and the richest to choose from.