The store is great. However, the range is not as extensive as we would like. It is possible that the store is not big enough to accommodate everything.
A big store! But the advertising of a product is not always accompanied by its availability.I checked it on myself!I found it on the website, called, arrived... and left with nothing.A large store and a lot of goods!!!
In principle, we use the Oma store often and it suits everyone better. But! many managers have no desire to work with clients. For example, we needed almost 100m2 of laminate, and there was not such a quantity available in each of the stores, but there is more than enough in the network. We went to different stores for a week and tried to negotiate with the managers so that we could collect one order from different stores and make one delivery. The effect is zero, then "we will call you back" and they don't call you back, then "there is no manager today, you can't call him, come tomorrow." Only their online store was saved, where nevertheless (and then from the 3rd time) they managed to negotiate a deal
A good store, there are often discounts and promotions. But you can get lost in the store. More precisely, it is better to immediately make a circle there in order to understand where and what is there.
It's a complete nightmare, not a single employee is in his department. An employee was looking for 15 minutes to prescribe cement. In the department of household appliances stood for half an hour. Neither the fact that no one came up to us. There was just no one there. Terrible service.
The assortment is more than, the prices also seem to be normal, but it's just a disaster to get a consultation, you can't find a single consultant, you need to run around the store
Great build-hyper! There is everything, and a lot of promotions, sales, and liquidations are pleasing. We got confused, of course, with discount cards - there is no single loyalty program, until you figure out where which card works, everything is confusing... But overall, the impressions about the network are extremely positive, well done! I wish there were more competitive, "market" prices! Keep it up !
A very ill-conceived delivery clearance system. We spent about an hour standing in three slow queues to arrange free delivery (from a certain amount) and then went separately to the cashier to pay 6p to pay for raising the order to the floor, and when we returned we stood in line at the information center to show this damn check for 6p. The girls in the infocenter are slow and sooo irritable in the evening, although no, they smiled at the guard...
A normal hardware store. Sometimes you can buy something at a good discount.
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Anonymous review
February 10, 2022
Great store! A huge range of products, constant discounts and promotions, it is possible to purchase goods in installments, huge Parking, the price category is lower than in other stores.
The choice of goods is good, there are a lot of staff in the hall, there is something to see and take a walk on a day off. For quick or large repairs, the store is best suited.
Customer orientation at the lowest level. They did not check the package of goods at the checkout, later it turned out that one item was missing. Arriving at this store again, I was faced with the rudeness of the staff:I asked to give a normal product with a complete set, I was told to go and look for it myself, not finding the product I needed on the shelf, I turned to the consultant again, to which I received an answer:-find the seller and ask to see the remains. The seller looked at the shelf and said that there was none, I said that other stores were looking at the remnants of the goods in the program, suddenly the goods were in stock, to which I received an answer:if it's not on the shelf, it means it's not available.
I love this store for its assortment. But! We are building a house and we had a card where the discount was already 7%. Do you have any idea HOW MUCH we bought in this store? And suddenly.. The policy of the discount system is changing, that is, what we have been saving up for several years has gone nowhere... Plumbing consultant, are you alive? Thank you for standing up to me! But you picked up all the good bathroom fixtures for us, shower, faucet, lockers, heated towel rail, sink... You're a handsome man. When we do the second bathroom, I'll find you! The paint was picked up well, they give advice, they don't rush it. Once a girl rummaged through a bunch of samples to show me the color that would turn out. Thanks to her for this, although they were outraged in the queue behind me, not understanding why white paint should be tinted white according to the queue. Girl, you are super, thank you, the walls are on fire. Special thanks to the store administrator, I don't remember the name, a very rare IO. When there was a controversial situation regarding delivery outside the city, I solved the problem. So 5 stars are for him, the paint girl, the plumbing guy and the assortment. But your guard is something... I understand that he wants to feel at least some power in this life, but practically kicking him out of the exchanger is too much! Cut his hair, constantly greasy and unkempt hair looks repulsive, but he still stands at the entrance. It is very striking. To summarize, I will say that the assortment is large, we can say the whole house is built from this store, sometimes of course there is a small choice, but it is there. Let's just say that you can almost always find a replacement for what you came for. Thank you for a good store. P.S. It's a pity to have a discount card...
We ordered laminate flooring. For the amount of the order, we were entitled to free movers for delivery to the fifth floor, which was confirmed by an employee. This was important because I couldn't come home from work, and my wife was home alone.
However, they forgot to allocate movers for us on the day of delivery (WED). The employee on the phone initially tried to explain to us that we were wrong, but after clarifying the amount and dimensions, she apologized and offered to postpone delivery to Saturday.
The interval in which the driver had to bring the laminate to the SB was as much as 6 hours, but he did not meet them either. However, it doesn't matter, considering that they forgot to allocate movers to him again))
The laminate was delivered on Sunday evening. Therefore, of course, it did not work out to put him to bed over the weekend. Thank you, OMA!
The level of the store is just TERRIBLE!!! One quantity of goods is indicated on the Internet, there is no stock in stores, while the third quantity of goods is hanging in the database. The specialists in the hall answer that they don't know where the goods are, and they don't know who knows either. It'S just AWFUL!!! If no one knows anything and can't find anything... How can you keep such specialists?..
Everything is neat, there are a lot of goods and of various kinds, but in the chipboard department there is a great lack of laminated chipboard. There are a couple of colors and a couple of sizes
I was pleased with the range and price of PVC skirting boards. And the prices turned out to be 30-35% more profitable than on the market. Plus a discount on the bonus card.... In general, when you start repairs, we act according to a quote from the movie "no need to hurry"
I ordered it online. I ordered it late in the evening, and the next day I picked it up by pickup. Very quickly. Plus, spring promotions are encouraging
A large store probably has almost everything you need for construction and repair, as well as you can find many other things for the house such as dishes mirrors decorative elements, etc. The disadvantage is that if you need something specific and ask the consultants in the hall where it is, it turns out that half of the consultants do not know where it is or they are sent to other departments