I put 3 instead of 1, just out of respect for your sellers and quality. Because really cool girls work here, every trip here with my wife is a little holiday for her.
And now to the point: The opening hours are indicated from 10:00 on the store's doors and in Yandex. There are no phone numbers on the Internet or on the store itself. 10:45 a.m. - the store is closed. You come later, so just change the information, well, it's not difficult…I came for a specific thing, at the working time specified by the store and have been walking for 40 minutes asking if anyone knows where to look for you and by which phone at least you can find out how much more to wait for you. This is wrong. This shouldn't be happening! And to tell me that "no one could promise me that" is very ugly and not professional. As a customer, I rely on information on the Internet and on what you write on your store. And so it turns out that he brought you money and left with a feeling of guilt.