I ordered glasses and contact lenses with a very good and attentive attitude to customers. The consultant girl explained everything and sat with me patiently for a long time and taught me how to put on lenses. I have been wearing good quality lenses for a couple of weeks and there is no discomfort. I am amazed at what strange people there are to come to the closing of the store and think that once they have come, everyone is obliged to give up their plans and business to stay after work even for 15 minutes, (and that only for 15, maybe someone else will come, you can stay overnight) and even for any money (it is very doubtful if they are ) , probably these people do not have a full - day job or a family , an employee should be client - oriented during his working hours , that 's what it 's for , and after that people have their own plans , children and families and their own personal lives
I came 15 minutes before closing time, asked if it was possible to consult about vision and lens selection, I was asked several clarifying questions, and they said that optics works until 19:00, and it will take about half an hour for consultation, selection and training (for a minute - this is 15 minutes more than their working time)
terrible customer orientation and the service. I was ready to give any money, but apparently the girls who work there do not do their job for sales, and not for their own benefit, but just for show) disappointed, no more foot in this place)
no normal place with the presence of sales, will not "kick out" the client because What's left 15 minutes before closing time