Optikus
17 reviews
May 23, 2024
Spouse 4! I ordered lenses three times. And there are some problems with each order. Then they can't throw off the track number. Then they send less in quantity than ordered. The last order was 30.04, and she received it in the end only on 23.05. And all because they sent absolutely not what they ordered. We agreed that there will be a replacement. We are waiting for another week and voila, the wrong thing will happen again. We managed it 3 times. No apologies, nothing. Just "oh, well, we'll send it." I absolutely do not recommend cooperation. We could have handled the situation ourselves. But no, you need to keep calling and reminding yourself. That they would return the money for not bringing or even giving away the product they paid for.
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2
December 17, 2023
For 10 years I have been ordering lenses only from them. A polite manager will always pick up and suggest alternatives if your lenses are discontinued. The courier delivers the order within a strictly specified period of time. Pickup can be picked up in an extensive network of opticians.
Also, after the first purchase, if you subscribe to notifications, you will receive information about discounts and customer days.
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1
October 12, 2024
I ordered lenses from the online store. I received them in the mail a week later) A 60 ml lens fluid was given as a gift. Thanks! I am glad to order)
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August 2, 2024
They don't call back, they don't send the code, they don't want to work at all!!! I could not order the lenses due to negligence..Well, don't! We'll order from others!
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1
July 18, 2023
The first time I ordered lenses and solution here. Probably, he was the last one to choose the date and time of delivery.
The courier did not get through to me (the specifics of the work do not allow me to always be in touch) and decided not to come at all. Although there was an adult daughter at home.
When I called the courier back, she replied that she would not deliver the order today and that "she was taught that way in the office." When calling the office, the issue was resolved and the lenses were still brought. But the sediment remained. And a container was taken out of the package with the solution) someone needed him more. It's a small thing, but it's unpleasant.
I do not recommend this online store. Prices are the same everywhere, and the service is lame.
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1
June 5, 2022
I really regret that I did not read the reviews in advance. I ordered lenses in this store, when putting on one of the lenses (which was taken from a newly opened package), I realized that the lens hurts the eye, it would seem that something got on it, but after washing it in a clean solution and washing my hands and drying them without nap towels or something else-or, the lens still continued to cut the eye. In order to make sure that everything was fine with the eyes, another lens was put on (and lo and behold!) it's all right. After calling the store and telling me that the lens was defective, they could not help me in any way, still continuing to convince me that this could not be at all. So almost 20 rubles were just thrown in the trash. I will not recommend this store to anyone!
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2
November 5, 2024
I bought glasses, I'm happy with everything.
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December 28, 2022
Hello. I've been ordering lenses and saline for years. Everything was fine. But there was supposed to be a delivery today. The courier did not bring the lenses, there was not even a call from him. I understand everything about force majeure and the like, the human factor, but!!!! There was no regular phone call that something was wrong. How is that?
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1
August 26, 2022
I ordered colored lenses for a big minus and a solution. They gave advice on the phone, answered all questions, and the communication was pleasant and productive. My lenses arrived even earlier than they should have. The pickup point turned out to be near the house. Gifts were also given to the lenses. I am very pleased! I will order from this store.
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1
May 27, 2022
I use the online store all the time. Quickly, efficiently and on time. Prices and pleasant bonuses, the loyalty system is at the highest level) Thank you optikus.by
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September 1, 2022
I made an order by phone, agreed on the delivery time, the courier (the girl) contacted me in advance, as I asked.The order was checked on the spot, thanks for the gift, very nice.I recommend it.☺️
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September 20, 2022
I have been ordering lenses and solution in this store for a long time, I am pleased with the cost and prompt delivery.
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March 31, 2022
The second day I call two contact numbers from the site to clarify information - no one picks up the phone, only an answering machine. And no one calls back during business hours.
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2
December 18, 2021
Super store, low prices, many pick-up points. I am buying and will continue to buy.
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February 2, 2021
Great online store! I have been ordering lenses here for 4 years, the prices are always pleasing🤗
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April 18, 2023
Very expensive
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1
May 25, 2021
Lenses were urgently needed, the problem was solved promptly!
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