Optima Bank
Address
Contacts
+996 312 90 59 59
Show phone
Business hours
Closed until 9:00 AM
Directions
Микрорайон Аламедин-1
44 m
27 reviews
September 2
Overall, a good bank, more or less stable application. But swift transfer from the Kyrgyz Republic to the USA is a nightmare. Their minimum commission is $ 35, they require an incredible amount of documents, and then it turns out that their Chinese correspondent bank also withdraws $ 70 (the staff does not talk about the real correspondent's commission). As a result, you transfer $500, and you are charged $105. Nightmare. In response to the claims, the staff responds that all transfers are made at the expense of the recipient and that the price list says that "there may be additional fees." If they had immediately said how much the commission would be, there would have been another conversation.
See original · Русский
July 8
Саат 11 де киргем перевод акчаны алып алайын деп 12 :10 да акчамды ала албадым, паспортумду таштап кетишке туура келди , себеби ЮРФАга жазылдым эле , келсем жабык саат 12:53 , 2 сааттан бери же паспортумду беришпейт башка жактан алып алмакмын , же акчамды ала албайм , 1 р алыш учун 2 саат турам
1
September 23, 2023
Boorish attitude, everyone is kind of angry.
Friday is a short day, they work until 17:00, 16:35-16:40 came to change the money, when I went to the bank, there was no one inside, literally no one, one guard was,
I received an electronic ticket, stood for 5-7 minutes, the number did not appear on the monitor, then asked the guard if there was anyone at the checkout, if not, you can call someone, in response he told me, "what do I owe, emnege chakyrat elem? Go look for it yourself and call!"
I went to open all the booths, and in one I saw a young girl, I asked why the scoreboard was not working according to the coupon?, she said she had turned off the system. That's how employees work, they don't want to serve the bank's customers
See original · Русский
4