Optimed
146 reviews
November 18
An excellent clinic for laser microsurgery of the eye. I've done three operations here.
Not the lowest prices, but it is quite possible to afford. Excellent service. Professional doctors.
Special thanks to Tatiana Yashkina
Mikhailovna (a professional superintendent, I am only being observed by her).
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November 5
Good afternoon, I was at your center for the first time on 04.11.2024 with my child. We have been served by another ophthalmology network for a long time, but they have been closed since 2023. Therefore, before deciding to go to you, of course, I read about the medical center beforehand, about its capabilities and successes. The doctor who served us is Lavda Elena Mikhailovna, she is a smart girl, explained everything, explained everything. I can't say anything, she's attentive and polite. Thank you very MUCH, just a huge thank you. If it weren't for her, there would definitely be a solid negative about your center.
You have a terrible administrator who, in principle, should be the "face" of the center, but the opposite is true. I specifically looked at her full name: Sotnikova Tatyana Leonidovna. The only thing I didn't clearly see was the middle name, I may have made a mistake. She doesn't talk politely on the phone, according to the principle of how you got me with your questions, and in the very center… I was with my husband, my mother and my child and she didn't politely address anyone, everything was arrogant and arrogant!!!!!!!!!!!
I also saw that we were not the only ones with whom she was talking like that, there were still people of retirement age there and also talked unceremoniously.
I hope the management will take note of her incorrect work, i.e. communication with people, i.e. your customers, and take action!
P.S. Sincere wish: please solve the wardrobe issue. The fact that you have some kind of sign on the ground floor of the building is not visible. And on the other hand, it looks like according to the principle: the sauna is here, and the wardrobe is across the street)
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2
October 25
I have been diagnosed several times at this medical center - everything is fine. The staff is polite, neat, there is something to compare it with. A huge plus is that there are always free dates in the near future.
I will contact you again. Everything suits me.
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September 10
On September 10, 2024, at the reception, in Optimeda, when applying for a medical card for a consultation, my mother asked if I needed to present my pension certificate for a discount, to which the administrator said that it was not necessary, because everything was visible on it anyway. Mom replied:"of course, I'm not a girl anymore..."
It was on the 1st work shift, my mother did not look at the badge, she does not know the name, a woman with a chestnut square.
It is amazing that such a tactless administrator works in such a prestigious medical center, focusing on age. At least it's not tactful. I would like to know: are these attempts at self-affirmation at the expense of self-importance and the age of other women? Or is it just a banal impoliteness? We hope that your already "middle-aged" administrator, like my mother, will see this review and turn to specialists to resolve personal issues so as not to take out anger on other people or take a course of competent communication with clients and acquire parenting skills, since this is not currently available.
As for the examination, everything is amazing, the doctors are wonderful. But the receptionist ruined the mood.
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2
October 9
I was on the diagnosis of vision 07.10.2024
+ pleasant, courteous service
- glasses were incorrectly selected and an absolutely incorrect prescription was written out. fortunately, there was a doctor in optics who picked the right option. For clarity, I measured both the option that is written out in optimed and the one in optics. Fortunately for me, I did not make glasses blindly believing the recipe from optimeda, otherwise it would have been lost money, quite a lot by the way. My only request was and that was not fulfilled properly. This negates all the advantages. I do not recommend it to anyone, it is a waste of time and money. And the eye was sore and itchy the next day after diagnosis.
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2
2
August 21
It wasn't the first time we were at the clinic. But after the last visit, an extremely unpleasant feeling remained. We got to the appointment right away, at the appointed time. After instillation of the eyes and with bandages on the face, the children had to wait about 50 minutes for a second examination by an ophthalmologist!!! There were no other children at the reception at that time. The nurse and the doctor repeatedly left the office on their own business, drank coffee. To my question "Why is it taking so long?", the nurse did not answer anything. During the examination, the medical staff conducts conversations about the upcoming vacation, and about some other matters of their own. Without listening to what numbers the client calls on the screen. There was another child in the queue behind us. He sat on the couch for 40 minutes! They just forgot about him!!! The conversation with the doctor about my children and the examination of the "forgotten" child was held in the same office at the same time!!! Why this attitude towards customers is not entirely clear. Don't set foot on you anymore!!!
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4
October 29
I have never seen such a boorish attitude in a paid clinic anywhere! The doctor, a 45-year-old woman with short hair, answered all my questions with undisguised contempt and hypocrisy. The diagnostic room is simply disgusting! There are 5 patients and 4 health workers sitting in a room about 20 meters on each other's heads! No medical secrets! It feels like being in a public bathhouse on a public day. Think three times before going there. I agree with the previous comments, they determine visual acuity disgustingly! It seems that it's all about a very old and worn-out technique.
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September 8
For the first time in my life, I visited an ophthalmologist not on a driver's or draft board, but I felt that I had been there…
There was a strange impression of being examined in a room with a lot of patients and nurses, even at the final doctor's consultation there are 3 patients and 3 doctors in the office, I would like to "note" doctor Yushkevich D.V. separately - perhaps a professional, but rude and uncouth, such a place is only in a free polyclinic.
P.S. I would like to update the repair, it only added the feeling of a state polyclinic.
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2
1
September 22
A wonderful character. Very good service and patient care. I liked the clinic, as well as the fact that now I can see more than before. Thank you very much to the doctors and nurses who work there. ❣️
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March 20
I express my sincere gratitude to all the staff, especially Kostetsky Andrey Anatolyevich for the good attitude!!! I also thank all the sisters.Very qualified specialists, I recommend it.Maria V.
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2
1
February 16
In general, the quality is good, the doctors are not bad, the prices are too, everything happens very quickly! Of course, the repair can be refreshed, it looks like an old polyclinic, it's not good for a serious clinic to work like that, and I advise everyone to find out everything in detail from the doctor and discuss the full list of side effects, the doctors themselves do not immerse themselves in it!
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5
April 30
I had an operation to replace the lens. it is a pity that before the operation, doctors do not talk about all the subtleties, they are probably used to pensioners with cataracts and for whom vision is most likely no longer as critically important as a person working at a computer at the age of 38.. and the postoperative period, examinations, my questions that worried me about the condition of my eyes (one was red for a whole month) were answered with some half-jokes, like I'm a fool asking stupid questions. perhaps they are stupid, well, tell me, answer in a human way, since you have taken on a difficult situation... I wish employees to simply treat people not as a wallet, but as they would like to be treated themselves.
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2
November 12
It's all good. My eyesight has been restored to almost one. My relatives and friends also performed surgery here. Everyone was helped.
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November 6
I did laser correction, everything was great, I was accompanied at the whole stage, I was told what to do, the operation itself went smoothly and quickly)
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November 6
Good afternoon, I was at this center for the first time on 04.11.2024 with my child. The doctor who served us is Elena Mikhailovna L., she is a smart girl, explained everything, explained everything. I can't say anything, she's attentive and polite. Thank you very MUCH, just a huge thank you. If it weren't for her, there would definitely be a solid negative about your center.
You have a terrible administrator who, in principle, should be the "face" of the center, but the opposite is true. I specifically looked at her full name: Tatyana Leonidovna S. The only thing I did not clearly see was her middle name, I may have made a mistake. She doesn't talk politely on the phone, according to the principle of how you got me with your questions, and in the very center she talked arrogantly and unceremoniously... !!!
I also saw that we were not the only ones with whom she was talking like that, there were still people of retirement age there and also talked unceremoniously.
I hope the management will take note of her incorrect work, i.e. communication with respect to their clients and take action!
The wardrobe issue is generally a whole quest. The fact that you have some kind of sign on the ground floor of the building is not visible. And on the other hand, it looks like according to the principle: the sauna is here, and the wardrobe is across the street).
The center still provides paid services and I would like a more polite attitude from the administrators.
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1
July 23, 2023
The attitude of the staff, the quality
of services, and the organization deserve only high marks. Everything is clear, at the appointed time,
friendly
from the moment of consultation both
during the operation
and in the postoperative
period.Vision from 0.3
the next day
It became 1.0. I saw the world bright and
clear. Detailed recommendations and a clear and understandable
schedule for the use
of medicines are provided for the rehabilitation period.I thought to limit myself to the operation of one eye, but now I have decided unequivocally that I will contact this center about the second one, because I was convinced of the high professionalism of the staff. I did not expect such a result.Besides words of gratitude, others are inappropriate. I recommend.
With gratitude -
Boleslav Stankevich, G.Baranovichi.
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2
November 12
I took my daughter to a consultation. There were mixed impressions. First. They do not have specialized (if I understand correctly) equipment specifically for children. The doctor simply copied the results from another eye center, which, unfortunately, is currently closed. Otherwise - answers to questions, consultation, courtesy from the staff - no questions, everything is fine. Second. I understand that the room is rented, but you can still allocate some money and paint the walls, it's a little dirty and dull. It does not fit in with a large and respectable center (you are respectable, right?) The third. It is relatively difficult to find for non-"aborigines". Fortunately, at least the locals know, because the commission is held there.
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June 25
A good clinic, attentive and friendly staff, professional doctors, Victoria Nikolaevna's dad has a separate respect!!!
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December 27
I liked the consultation. In Lode, they attributed glasses that don't fit at all. They told me to change the lenses in which the child began to see well.
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February 29
Professionals work. The staff is very polite. Individual approach to each patient. The quality of treatment is excellent. There is no queue, everything is on time. I recommend.
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1
1
April 4
My impressions were twofold. The examination lasted no more than 40 minutes, taking into account the waiting time after instillation of the eyes, the fundus lens was not even offered. When examining disposable materials on devices, the chin and forehead are also not provided. There are quite a lot of patients and staff, too, but when conducting a study, personal matters are discussed, while giving the impression that the study is conducted in between cases. I learned for the first time that astigmatism is a "crooked cornea". Perhaps not everything is so bad, but there was no desire to return to the center and entrust your health.
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3
March 16
I made a correction back in 2016. It's been many years, everything is great! Many thanks to Dr. Yushkevich. But even at that moment, the building needed renovation. Everything is in terrible condition, pathetic, the toilets are generally disgusting. My brother went to the diagnosis and said that he would not make eyes in this place. I did it in another place.
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3
September 8
I made a correction in August 24. So far, everything is great. Doctors bribe with their experience and authoritative opinion
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June 5
I really liked the center. Complete eye diagnostics for affordable money. Qualified doctors. I received competent and comprehensive advice.
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1
June 13
I was there 2 times myself and once the child 2.3 had his eyesight checked. I was satisfied with the attitude of the doctors, they are very attentive, do a high-quality examination, answer any questions of interest
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1
November 29, 2023
I did the diagnosis, I will double-check the results in another clinic. The results of the tests that were given at Optimed are strikingly different from the results at another medical center at this point in time. They did NOT do "blurring of the eyes" (that is, they should put a lens on the patient, in which he sees everything as if in a fog, vaguely, and then gradually!!! it is necessary to reach the value of the lens at which the patient sees clearly), as they actually do in another medical center, and in a polyclinic, and in optics!!!! From the direct question - "why didn't I have this procedure done?!" the doctor evaded the answer, which I am very dissatisfied with!
From the good: the doctor identified other vision problems for me and gave recommendations, I hope it will help.
But different diopters were exposed in different medical centers!!!
My advice: check your eyes with different doctors. Diopters should not be strikingly different!!!!!
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2
March 11
Everything would be fine, but the conveyor feels, and at least uncomfortable. People almost step on each other's feet. And according to the range of services, it is worthy. I have been observed for several years. Adequate, sensible doctors.
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3
September 28, 2023
I had a correction operation in early August. Everything is great, my wife was with me, who did it in the center, which was closed in the summer. So her impressions were that patients were treated much better in Optimeda, no one drove them anywhere, there was no feeling of a continuous conveyor... Even such a trifle as drops that were given out immediately, and my wife had to buy them after the operation...
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1
December 10
I like everything. Quickly. Clearly. By time. Specialists.
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February 12
We had a visual examination. I really liked it. Quickly, professionally. A detailed consultation after the examination. I'm thinking about doing a vision correction here.I recommend...
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May 23, 2023
I did a vision correction on 05/19.23. I was choosing between Optimed and another hyped center. According to reviews, everything was old and worn out. It was terribly embarrassing for me, but I chose a center closer to home. And you did the right thing!
As a result, I did not meet anything like this and terrible there. In the building of the polyclinic - yes, but on the 5th floor and partially on the second, where the premises of the medical center are located - everything is renovated, bright, beautiful.
About the correction itself: the doctor made me a folder. A very nice woman. I was terribly afraid of the splits in my eyes. But in the process of correction, everything is so clearly, in detail, step by step told and done that you completely trust the doctor. I was constantly asked how I was feeling, if it was possible to start, they gave me a chance to breathe and calm my nervous system. They have everything under control there. The main thing is to relax and trust the specialists.
Of course, the recovery period is not the most pleasant, but it's worth it.
True, postoperative examinations and hourly waits leave much to be desired, but in any case it is better than in a state polyclinic.
There was a vision of -5, it became one. There is no limit to joy!!!!
I thank everyone who is involved in my epiphany, which I have been waiting for so long.
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4
May 1
I did an examination and a physical examination in 2024. I really liked the attitude. Yes, there is a conveyor, but everyone pays attention and high-quality service according to the protocol. How many people do they help every day!!
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1
December 28, 2023
I have been observing myself since 2003, and my nieces and daughters are already being observed here. In 2020, I did a laser correction. For adults, I recommend Shuisky Galina Viktorovna.
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2
July 16
Carefully
Polite staff
Responsive doctors
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April 23
Prices are changed the day before, I recorded children for a month for a vision diagnosis of 80 rubles per person, they called the day before and said the price is 90 rubles, although today the price on the site is 80 rubles, how do you understand this????
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4
1
July 11, 2023
I do not recommend contacting this clinic. There are a lot of 1 stars for such service. We called to sign up for the service we needed, there was an absolute boorish girl on the phone, she began to impose examinations that we did not need. I couldn't give a clear answer to the question "why?", I just kept saying that these are the conditions of the clinic and either pay or go somewhere else. When the situation was explained, she said, "we are not satisfied with our conditions, look for another center," refused to reschedule the recording, canceled the current one and hung up. The service is at the highest level!!
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10
3
October 15, 2023
I do not advise you to contact this clinic !!!! We were at a consultation about vision correction .Refused to perform the operation ...., the reason ....human stoop (humpback)there is no special equipment!!!!!! So.what if you have problems with your posture in this clinic will not help you !!!! We were very dissatisfied, money, time and nerves were spent!!!
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1
July 24, 2023
I will not advise anyone, because for three years in a row I have been coming to this clinic after correction. And after the third time, they still couldn't help me. As I saw poorly in my right eye after the first correction, I remained unable to see well after the third. And it's more insulting that they start talking about age, and poor eyesight initially. Although there were no contraindications at the first examination. And the left eye did not become perfect.
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1
November 2
I was undergoing a comprehensive visual examination here. Everything is on stream, it is beneficial to the center, but it was not entirely comfortable for me as a client. Several people are being examined in the office at once.
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January 2
The best center. If there is a queue for months in the Voka center, then in this center, everything is much faster and debugged. Pediatric ophthalmologist 😍♥️
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2
February 4, 2023
I had a vision correction at the end of November 2022, paid 70 rubles for diagnosis and 1900 rubles. for the correction itself for both eyes. I pre-registered for the diagnosis so that I could meet it in one day (at 10:30 diagnosis, after which the doctor scheduled the operation for 14 of the same day), because I was traveling from another city. The operation was quick and without problems (the main thing is to listen to the doctor and follow his instructions). On the day after the operation, the vision was pulled up by fog (this is normal), a week later the quality of vision was not very 0.3 and 0.7 (at -2.0 initial), a month later 0.7 and 1 were already at the reception. In another month it is necessary to come to the appointment, I think everything will be fine). I heard that some people's eyesight was already at 1 the next day, but my eye muscles got used to it and adjusted for longer (the doctor said vision stabilization up to 6 months can occur), it's all individual.
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7
November 14, 2023
I passed the commission, in a word, you can say at the beginning it seems to be a civilized electronic queue, but that's it. Then complete chaos and thrash begins, if you are lucky to pass in an hour, if not, then three hours. Documents are transferred between doctors by a chaotic method, and there is no way to influence this
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4
July 4, 2023
A really great clinic, I did laser correction more than ten years ago. After that, I forgot about glasses and lenses. I live fully! Enjoying the beauty of the world! I undergo an eye examination every two years... There are no problems. Just the thrill of life....
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1
September 5, 2023
Hello, we are very attentive to people.The prices correspond to the quality.Professionals in their field, accurate examination results in one day and thank you very much for providing installments for a year.
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2
January 7
I did laser vision correction. In the morning there was a complete diagnosis of vision and a doctor's consultation, in the afternoon the operation itself. Everything was wonderful.
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July 31, 2023
I did laser vision correction at the Optimed medical center. After the operation, permanent conjunctivitis and blepharitis began. Five in 4 months. In the latter case, the medical center basically refused to treat me, examine me, sending me to another paid center for treatment) the registrar did not see a causal relationship between the operation and the problems that occurred after it))). Vision after correction fell on one eye after 2 months. Regarding the correction, the doctor replied, treat your conjunctivitis (Negligent and boorish attitude. I don't recommend it to anyone
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1
2
March 31
The clinic is good, they also take a lot of money, one thing is bad, after the operation you need to take the patient for an examination, you could leave for a couple of days after the operation for that kind of money.....
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3
April 29
Nothing has changed after 5 years
Everything is very long and not correct
There is a negative in every office
It's time to send 60% of the specialists to retirement.
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1
1
November 25
Everything is wonderful! The equipment is excellent! Everything is at the highest level, thank you!
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November 28, 2023
The floor in the 24th polyclinic is occupied, where the commissions of drivers and the sanitary book are held. There is Parking, but it is difficult to find a place, because there is a large flow of people in 24 p-u.
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