I stayed at the hotel in November 2022. Very pleasant rooms, slippers, bathrobe, hygiene products (brush, paste, shower gel, shampoo), regular cleaning, clean linen.
Convenient location, there is a pharmacy, shop, cafe nearby. Polite and attentive staff, the reception staff guided you on your questions.
I recommend it!
The perfect location for a business trip. Right around the corner there is Georgian cuisine and oriental and fashionable (coffee shop across the street). I really like these small hotels with early breakfasts. I was also very lucky that I didn't have to wait until lunch (check-in at 14:00), the room was prepared at 11:00. The only thing that was inconvenient was the weak sound insulation with the room upstairs. I've heard all the nuances of Agashek's conversations with tateshki.
The Orynbor Hotel has boorish service and inadequate price changes. The staff must be trained in basic service and the ability to answer questions to the client. Instead of clear answers, there are parallel personal conversations on the phone and rude aggressive answers. When asked to take the time and answer our questions, they blackmail us that their blood pressure will increase and you can't ask them anything superfluous.
We showed the room, and the door in the bathroom was blocked, when asked if there would be a similar problem in the room that the reception would provide us, she rolled her eyes and said that everything could be and there were water outages for several hours and that we should not say anything about it.
As for the hotel management, prices are constantly being raised: at first they said that a single room costs 14 thousand tenge, when they came a day later to book, the cost had already been increased to 16 thousand tenge. They ask to pay a deposit for a day, but they do not issue a fiscal check, because there is a shadow economy. We booked a room from October 1 to October 10, but a day later they call and say that the cost has increased to 35 thousand tenge. At the same time, there is no dining room/restaurant in the hotel.
I do not recommend this hotel.
A small hotel near the Expo. Cleaning every day. Clear. Breakfast in the room is provided. The breakfast is hearty. The staff is helpful. It's warm enough.
A great, small hotel with excellent service. The rooms are clean and pleasant. Comfortable beds, breakfast in the room. There are all necessary bath accessories, fresh towels, bathrobes, slippers.
The hotel is very clean. There is no breakfast, but there is a great Coffee shot cafe across the street
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Level 5 Local Expert
December 1, 2023
There is no kettle in the room, water in the refrigerator, paid. Slippers, and a bathrobe alone. Although the room is for two. The room is not worthy of its stars.
Nice rooms, breakfast is just a fire. The only drawback is the lack of an elevator, and there is no one to help with the suitcases, you have to lift everything up the stairs yourself