Osobnyak
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Avtokolonna
210 m
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01:00Closed
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79 reviews
December 27, 2024
Expensive, everything that is not expensive is not of high quality. 3 points only because of the linoleum, the consultants helped a lot with the choice, fitting the pattern, cut off almost exactly as much as needed, the trimming turned out to be minimal. Linoleum consultants are awarded 5 points. Everything turned out very badly for the doors, I had to make a refund and take it somewhere else. The doors are not checked for defects during packaging and shipping. Victoria, the door consultant, is far from working with clients, runs from one client to another, which affects the quality of services provided, she gave her phone number, but in the end it was very difficult to reach her, they reached her for two days. The cashier did not document the word at all, in the return invoice she asked to sign in the "received" field, although the name of the storekeeper who received the goods was printed in this field. He argues with the client to the last.
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1
April 1
I bought the doors, they said everything was in stock. After ordering, they called an hour later and said that the platbands were not in stock, they would be able to bring them in 1.5 weeks. They said they would call in advance. After a week, I call myself, they say they'll bring it in a few days, ok…Silence again, I call myself, they say they brought it, they scheduled delivery for tomorrow, they will warn you allegedly in 1-1.5 hours. I'm waiting for the whole next day, silence. I call them in the evening, saying what's up? They: And they didn't bring it to you? I say no. The consultant said he would find out now and call me back. I didn't get a call, I called an hour later, I only got through to the call center, the previous 2 numbers are no longer responding. They said let's leave it for tomorrow, I quarreled with them, said that I would come and pick them up myself since they were not capable of it. I'm going about my business, the delivery calls and says that the car has been loaded, they will arrive in 10 minutes (not 30 and not 1 hour as they said in the store) ...I was at another address, flew there. I took the platbands, I ask the courier, who is responsible for logistics? Courier: no one, we have a separate delivery from the store, on our own. There is no communication, logistics is at a very low level. I've exhausted my nerves with this beautiful and former Mansion status store…
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April 27
A good hardware store. I bought metal tiles and metal siding. The guys are great, they always advise you what to do and how best to do it. Sizes can be made according to your order.
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