Managers don't give you all the information. Each time a new manager provides information in a new way. It's different every time. To understand the rules of using the account, you need to close it. Then you will get the full picture.
A good bank, but 4 stars for the fact that different consultants tell different information. I visited this bank twice. For the first time, outside window number 5, I was made a calculation and prompted with information on receipt. For the second time, outside window number 6, another consultant made a calculation for the same conditions, which was several times higher than the previous one and provided information that did not suit in any way. Moreover, the girl at the same time assured that this is the only correct option.
I went to a personal consultant, I found out that the girl outside the window number 5 offered a good and optimal option.
I recommend with a reservation to re-check the information with a personal consultant.
The consultant at the entrance is friendly and tries to help. But the queues are just terrible, We arrived at 9:15 in the morning, we were accepted only at 13:00, the waiting room was stuffy, the air conditioner did not work.there is no complaint about the work of the staff
The queue is moving slowly, it was possible to make a separate department for the mortgage. And so it turns out that you are sitting on a first-come, first-served basis and you do not know when they will want to call your ticket.
The bank helped me expand my living space, the bank's programs are really loyal, they go to meet customers, insurance is made so that it is cheaper for mortgage lenders, the possibility of reducing payments on nologs from salaries, the specialists are competent.
I sold the apartment through this bank, everything worked like clockwork, everything went quickly and smoothly with the buyer. The staff helps and suggests how to do better, they always ask ashik at the entrance, the queue is electronic.
How to open an account is so good, but how to talk so boorishly in the best way, they snap back for two years, and now I can't talk, they are busy snapping 10 times, I regretted that I opened an account there, I opened it on Manakbai
Disappointed! Be sure to ask about all the "pitfalls"! A lot is learned when selling a deposit or when terminating a contract! I barely took the money with losses! They promise one thing, but in fact it's a mess!
I didn't like the service, the building, or their loan system. My customer was afraid that she would not be approved of the mortgage, although she had 50 investments there%
State bank or not. I don't understand. There are pitfalls. The disadvantage is that during a conversation with a specialist, other clients and employees of the bank can also listen and watch you. There are no partitions between the tables. The queue is constantly large