The bank is good, but the service of this branch is terrible. The main thing is for the client to get out quickly, to those questions that they do not know or do not want to answer. It's not clear. Tables are not properly organized.
The service is terrible ,the staff as a goddess, but it was worth it in 24 hours more to talk about it.
Omarbekova Madina barely answers,if you speak Russian,you run and answer, if you say Kazakh, you touch yourself, everyone is Kazakh.
Where did such a large bank recruit such personnel.Just horror .
One of the best banks among banks, the staff are all well done,the service is at the highest level, polite.Favorable credit conditions, good programs, and there are benefits for certain citizens.
Everything is fine, only one thing, but interest is charged on the entire amount, for example, you collected 6 million tenge, received another 6 million from the bank, then interest goes to all 12 million, allegedly your 6 million are on deposit, for example, I did not understand anything, so read all the docks thoroughly, and ask questions Don't be shy, otherwise you'll sit like me and scratch turnips.
Also, not all windows work there, and sometimes you have to sit for almost 2 hours to light up exactly your figure. They only get 2 stars for this, they don't deserve more...