Отдел по гражданству и миграции
24 reviews
April 16
If it is convenient for you to change your passport here by location, and not in your RVC, then be prepared that the kind madam working in this place (I don't know her full name, dark-haired with short hair) will consider it appropriate to voice her thoughts in an outrageous tone "why did you come here?!?!?? you have your own RVTS!" I'm at a loss to ask, can't I change the document here? Because after calling me beforehand, they told me to come, no problem. To which I hear in response, "Why create an extra queue here?!!?!" By the way, there was one person sitting in the hallway. And this person also did not announce that they can fill out a passport replacement application for a fee.
I went to my RVTS and calmly did everything. I paid 4.8 and they filled out an application for me.
That's the attitude towards people in government institutions.
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1
May 4, 2024
I am Reconciled Vasily Alexandrovich, I arrived in the Republic of Belarus for permanent residence from the Russian Federation in 1993 and received a residence permit in the same year. As the procedure obliges, every five years it was necessary to change the residence permit, accordingly, each time contact the Department of citizenship and migration of the Pervomaisky district of our city, I want to express my gratitude for the work of the team, for help with paperwork (sometimes it is very difficult for those who have encountered this). I would especially like to mention Belko Elena Alexandrovna, who during the raging Covid and being not quite healthy herself led the reception of citizens, I think Elena Alexandrovna helped many visitors and will help more than once. A few days ago I received the citizenship of the Republic of Belarus, which I am proud of!
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4
October 5, 2024
They change their passports. There is a parking lot. Electronic queue. Sofas. Employees work promptly. There is a bank branch nearby. I can recommend this place for document exchange procedures
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1
July 18, 2024
I would like to express my gratitude to the employee Matyulina Tatyana Ivanovna, who accepts documents for an ID passport in connection with the loss. Competently, intelligibly and politely consulted and accepted the documents. I received my passport on the shortest of the specified dates🔥🔥🔥
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April 10, 2024
We, Olga Azarova and Gennady Azarov, arrived in Bobruisk from Kiev in 2022.
Now we have been granted Belarusian citizenship and handed passports. Throughout this difficult and exciting period, the staff of the Citizenship and Migration Department helped us with advice and preparation of documents.
At the first stage, Galina Valentinovna and Tatyana Anatolyevna (room 6) treated us with great understanding and moral support. They helped us navigate a difficult situation for us and gave advice on all issues.
Then, when preparing documents for obtaining Belarusian citizenship, Elena Aleksandrovna Belko advised and took care of us.
Thanks to her legal and professional competence, a package of our documents was successfully prepared. Elena Alexandrovna not only organized this process as clearly as possible, but also showed us human warmth and sincerity.
We would also like to note the work of the staff of office 4 who issued our passports - these are Oleinikova Irina Nikolaevna and Matyulina Tatyana Ivanovna. They treated us with great patience, care, and understanding of problematic issues during the data collection process and left us with the most pleasant impressions.
We express our deep gratitude to the employees of the Ministry of Internal Affairs of Bobruisk, who supported us throughout this period.
Thank you and success in your hard work!
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2
August 7, 2024
I received top-level advice and assistance. They told me, explained, and helped. Special thanks to Shinkevich. They could not explain in Minsk, they sent them to their former place of residence for a certificate, everything turned out to be much simpler. Once again, I express my gratitude, I would like to have such specialists on the ground everywhere!
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February 6
Strange employees who are able to do it themselves, but they send it to a notary. Explaining this by the fact that they have outdated templates. And, to reprint, or rather to preprint, is not about them. Well, come on! Why send people to pay for any service that you have undertaken to do, and then say that you will not do anything, but with the payment, do what you want!? The woman from the fifth office, first floor! Are you okay!?
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July 19, 2023
Thank you for your hard work. We contacted the 11th office, a very polite woman explained everything to us. I would like to note one minus, the absence of air conditioners at least in the offices (Girls turn on the fans in the heat, this is not an option.
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1
November 28, 2022
It's just not realistic to get through, they called for almost 2 days. It wasn't until the end of the second that the phone was picked up. They didn't give me any information on the phone, they say, come and tell me everything. I had to go and sit for 3 and a half hours to find out that we had come in vain because we did not have the necessary documents with us. They asked a question: We called, we asked, we brought everything we said, how so?... Answer: How do I know who you called there, bring the documents, DO NOT DISTRACT FROM WORK! Now the most interesting part. Electronic queue.. An employee comes out, loudly announces, we accept only coupons! We already had the ticket.. But! all those who were without passed, with coupons passed, who passed before and after us passed. There is no queue on the scoreboard. An employee comes out, (and by the way, there are 4 such people) asks: they say where and why are we sitting? They begin to explain everything to whom and where it is necessary, the answer destroyed all those present ...
Sometimes the device crashes and may not display all coupons on the scoreboard, it was necessary to take an additional queue!!!!
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2
June 20, 2023
Everything is fast enough by electronic queue. The staff are polite, explain everything quickly and clearly.
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1
March 1, 2023
You can never get through (even there are no beeps), and if you get through, they send you to a number that you can't reach, you call again, which you got through to - the answer:- get on the phone, the reception is on, GET on the PHONE, I CAN'T DO ANYTHING!!! at a higher level! Well, what are the phones for?!?! Remove them!
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3
January 10, 2024
it's good, but it's a little cramped (given that there was practically no queue) and not enough information,
the ticket does not specify the numbers of reception rooms (and floor), I had to read the description plates near the doors
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1
August 18, 2023
10/10, wonderful people and professionals in their field! Urgent restoration of documents was required, obviously not everything is within our power, but as far as we could go to the meeting, it was done, we are very grateful!
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1
September 18, 2024
I can 't get through more than one !!!!
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July 26, 2022
What are the 4 numbers listed for?if you can't get through to any of them?
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7
September 7, 2021
It's not clear why phones are needed there at all, I called for two days and never called back, just no one answered any number
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7
October 19, 2020
They were very friendly, helped quickly with the restoration of the passport, suggested what and how to fill in. I didn't have to stand in line for a long time)
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4
January 3, 2020
I lost my documents, the girls helped me collect all the necessary documents very quickly. I restored it very quickly and without any problem.
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4
April 10, 2022
a place where a person is not appreciated
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6
April 26, 2022
It is impossible to get through.
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5
June 3, 2020
They force everyone entering to wear a mask, although the employees themselves are without masks
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2
June 13, 2020
They talk arrogantly, respond rudely. We were unpleasantly surprised.
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6
September 1, 2021
I can't get through
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2
February 16, 2020
The passport was issued quickly.
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