The whole process was easier than it looked. Thanks to the very nice people who work here we made it fast and without mistakes!
They always answered with kindness to our questions! They respectfully repeated the same information until we understood exactly what to do and always felt welcomed here through the whole process!
I have nothing but good words!
Top-level specialists are working. They provide qualified assistance. Kind and friendly. I contacted office 134, they helped me with everything possible, and even after I made a mistake, they were not rude and politely explained how to get out of this situation. The work of the staff is 11 out of 10. But I just really feel sorry for them... So many people every day... Thank you for your work!
The AVABelstroy company expresses its great gratitude to the employee Bondareva Yana Anatolyevna for her high professionalism and politeness. Comprehensive answers were given to all the questions. It was nice talking to you!
Polite employees of the department. An employee is constantly on duty at the entrance, ready to answer all available questions. All services available to the public are provided fairly quickly.
I applied for a passport and an ID card, the whole process took a maximum of ten minutes. The staff is SUPER polite, I didn't even believe that I was at the passport office.
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Николай
Level 9 Local Expert
April 30, 2024
Lovely, everyone is polite! 30.04.2024.
The girl at the reception is polite and ready to answer any question!
The "reception" of biometrics is similar.
Nice beautiful staff.
🫶🏻🫶🏻🫶🏻
THANK YOU!🤍
On August 23, in the morning, I applied for a passport and completed the acceleration service in 15 days, on 06.09 in the evening I came-there is no passport.they told me to approach the next day after 12.00, but I work and will be able to pick up only on Saturday, so I wasted the money for an additional service, do not repeat the mistakes
P. when I took my passport, they gave me an application for a refund for accelerated production, everything was returned
Forget about confidentiality and official responsibility. Most of the staff are already women, so men will not find the truth here, using their official position and access to databases, you will be arrested on the same day.
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Владислав Нестеров
Level 10 Local Expert
January 23, 2023
They say one thing on the phone, but in fact it's completely different. Zero competence