From Wednesday to Saturday, the phone was never answered. What are the employees doing? I would like to receive clarification on this matter. If working hours are running out, then the specialist at the workplace must perform his direct duties. In 2024, you have to go and ask in person after you stand in line. Service without a quality mark

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Николай Николай

Level 3 Local Expert

Girls! Thanks! You are the best! It's nice that you understand and accept humor.Today, on January 9, they handed over a passport to replace the one lost in an accident...From the moment of submitting the application until receiving the document, only good impressions remained, and today they were confirmed.S P A S And B O ! ! !

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Виктория Дымчук

Level 4 Local Expert

Disgusting attitude towards people!!! My grandmother turned 100 years old, she is a disabled person of the 1st group, turned to this organization to replace her passport. I decided to write an application for a specialist to visit the house, so as not to take my grandmother to them, this service costs 30p, registration of some documents is 24p. I agree to pay for everything. But at the same time, they said that they would be able to leave no earlier than in 2 weeks, and it was not a fact when they would have a car. When I suggested that I could take and bring a specialist to speed up the process, because they can't give us diapers without a passport, the answer is: we leave only in our own cars, and we don't know when it will be. That is, I now need to load my grandmother into the car and take her to them!!! This is how long-lived survivors of the war are treated in Belarus. Insanity!!! But in department # 4 they got into my position, without demanding payment for going out, they came and made everything out. My appreciation and gratitude to them. It is a pity that senior officials do not consider people to be people, although this specialist lady has only self-conceit from the highest.

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