From Wednesday to Saturday, the phone was never answered. What are the employees doing? I would like to receive clarification on this matter. If working hours are running out, then the specialist at the workplace must perform his direct duties. In 2024, you have to go and ask in person after you stand in line. Service without a quality mark
Girls! Thanks! You are the best! It's nice that you understand and accept humor.Today, on January 9, they handed over a passport to replace the one lost in an accident...From the moment of submitting the application until receiving the document, only good impressions remained, and today they were confirmed.S P A S And B O ! ! !
Disgusting attitude towards people!!!
My grandmother turned 100 years old, she is a disabled person of the 1st group, turned to this organization to replace her passport. I decided to write an application for a specialist to visit the house, so as not to take my grandmother to them, this service costs 30p, registration of some documents is 24p. I agree to pay for everything. But at the same time, they said that they would be able to leave no earlier than in 2 weeks, and it was not a fact when they would have a car. When I suggested that I could take and bring a specialist to speed up the process, because they can't give us diapers without a passport, the answer is: we leave only in our own cars, and we don't know when it will be. That is, I now need to load my grandmother into the car and take her to them!!! This is how long-lived survivors of the war are treated in Belarus. Insanity!!!
But in department # 4 they got into my position, without demanding payment for going out, they came and made everything out. My appreciation and gratitude to them. It is a pity that senior officials do not consider people to be people, although this specialist lady has only self-conceit from the highest.
I liked the service. Very polite, attentive to the client and competent staff. I was also pleasantly surprised that to replace the passport (expired), you do not need to fill out any forms, but only need to sign and wait only two weeks (you can pay extra to speed up the replacement process). To issue a biometric passport, the photo and fingerprint scan were taken by the employee who issued the documents right on the spot. Therefore, the process of submitting documents together with payment at the bank (located nearby) did not take much time at all. You can order an SMS notification service about the readiness of the passport.
They took my old passport at the post office without asking if I needed it while they were making a new one, and when I came here, they searched for the old one for 40 minutes.Will someone give me 40 minutes of time?
I want to express my great gratitude to the specialist with a capital letter, she worked in the 6th office today on 11/19/12.Unfortunately, I didn't remember her full name.(((In my unpleasant situation, she helped me sooo much...I wish there were more such responsive and understanding specialists.
I am very grateful to all the employees, I have contacted them more than once.They always explain and suggest everything.I really like everything.Thank you for your work.
None of the numbers have been answered in three days. In the evening, the children of the employees are waiting for their parents right at the workplace. No one is in a hurry to work
The cash and settlement center of Polotsk on Sverdlov str. 1, works disgusting!!! Specialists are incompetent, boorish attitude towards clients. I ask you to take measures against the employees of O.K. Zhuravleva and Elena Skirenko
Very competent staff. Without unnecessary hassle, they help to arrange the documents correctly. Special thanks to Olga Grigoryevna, she helped us to sort out the confusion in the documents as soon as possible, and to do everything right. It is not often that you will meet responsive specialists in government institutions.
I am a citizen of another country and therefore constantly communicate with the staff of this organization. he changed his place of residence several times and, accordingly, the ovir. in one of the OVIR, I had to fill out a form in Belarusian and I turned to an employee for help. in response, I received "go to your Russia, everything will be in Russian", although I am a pure-blooded Belarusian, but born in Russia. in this department, very friendly and competent staff will help you figure out all the issues, explain everything correctly and treat you with understanding.