Otdeleniye Pochtovoy Svyazi № 10 Rup Belpochta
99 reviews
September 21
I was on Sunday , I sent the parcel by cash on delivery , there was an electronic queue, 2 cash desks were working , the workers packed the parcel , suggested how to fill out the form
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2
July 9
A good place, intelligent staff, as a rule there are no queues, the right people are the right place.
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2
August 21
The service is at an average level.
A couple of months ago, I paid for services using bank details, today I came to pay again. A red-haired girl who sits at the 1st checkout immediately began to be rude, she said that she had not been working with the details for 2 years, contact the bank. But, how can they not work if I already paid a couple of months ago, with the same mail!!! I think that you should explain to your staff how to talk to visitors, especially the elderly. Next time, I will not be lazy and ask for a complaint book.
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2
December 21, 2023
I would like to express my gratitude to Svetlana Nikolaevna Daskr for her good work. I am a disabled person of the 1st group. I am very glad that such people work at our OPS 10 g Baranovichi.
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4
April 16
4 the window never works, 2 out of the 3 remaining ones work, or even one. I saw 3 windows working on coupons a couple of times. When will this change? I think the answer is that in addition to working on coupons, employees are assigned a lot of tasks and they all have to do it in time. The situation is stalemate, but sometimes there are no queues. Now it's Tuesday, I took the ticket at 18.20 11. It's written in the queue, 1845 there are 5 more people before me.
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3
January 13
It depends on which ticket office, but people are all responsive, as everyone has bad days and good ones, there are queues.
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3
February 1
Maybe that's how I got there, there was almost no queue...
Clean, comfortable, cozy
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3
April 3
Long queues, slow 2 cash desks, 4 cash desks rarely work, although there are long queues
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3
May 28, 2023
Everything is fine, but I do not understand what the terminal with coupons is for, if I came for the parcel, I will still stand the whole queue in order as a pensioner for a pension or some kind of payer
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4
March 13, 2023
It has become a hundred times better than before, the girls work quickly, everyone is polite, it is very convenient to receive parcels quickly on call.👍👍👍👍👍
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3
1
August 24, 2023
The service is not very good, and the waiting time, so one word "MAIL", there is nothing to discuss here... The staff seems to be fine too, but they work slowly...
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1
November 21, 2022
Good service. It is convenient that there is an electronic queue.
I will add that I got to 4 operators and all pleasant and qualified staff, they will explain everything, help, prompt)
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3
1
October 16, 2023
Polite staff. When paying utility bills, they will always go to a meeting, explain everything.
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3
1
January 12, 2023
The post office keeps up with the times. An electronic queue terminal and an information kiosk with a bill receiver are installed. The service is professional, there is no negativity (though maybe it only happens to me). Everything is fast and high-quality.
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2
July 9, 2021
I don't even know where to start here... First of all, of course, the service time is just something. You can stand for hours. But it doesn't even depend on the queue. They work very slowly, and plus the other day the situation was, I came, there are no people, I think I was lucky.... IT WASN'T THERE!!!!! I stood for an hour and a half, they didn't print the check, the local "Kulibin" came out, he says we'll figure it out, then a bunch more ridiculous phrases, like "we're not America, of course we fixed it, I'll give you the check", after "if there was, so I would teach everyone here to work and not break my LAPTOP"... As a result, I was assured that the letters would arrive and everything would be fine..... BUT.... In Vitebsk, they did not give the letter to the person, because I do not have that ill-fated check that their COMPUTER could not print.
And I need to go there again, waste time, money, nerves....
And also a new joke from belpost, they charge people money for SMS in Viber. You used to pay money and get an SMS on your phone saying that the letter was handed over, but now they send it in Viber for free! It's absurd!!!! They would have filled stories in Instagram with my envelope!
0 out of 5, this mail is yours
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2
September 10, 2021
I had to visit more than once.It's easy to get there, there is a public transport stop nearby.They work well and know their business.There were people at the post office every time I visited.The queue is electronic.The last visit was connected with the receipt of a parcel from China.I did not sit in line for a long time, after 10 minutes I left the institution with the parcel.The staff are polite and friendly.In addition to postal services, there are a number of related products.
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January 20, 2022
I can't find on the website the opening hours of the department, There are no marks about whether they are working now or not, the staff is working on old equipment, with poor Internet, or is unprepared properly, The queue constantly does not explain to customers that they can do a lot at home, if there is an Internet in a smartphone, It would be good to advertise what services available via the Internet to reduce the queue
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5
2
May 11, 2022
The most terrible staff!!! I barely solved the question, they just hang up the phone without even listening to the rest!!! Due to circumstances, I have to be serviced in this particular department... This is unbearable! They just don't want to work! Kilometer-long queues are constantly being collected, rude, rude, talking in a raised tone!
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5
4
October 15, 2022
A normal department, go to the others, and I consulted on the phone, explained everything, told everything!!!
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May 9, 2021
The attitude is twofold....
Depending on who you run into.
Before the weekend, I was waiting for a parcel with plants, the thing, you know, is not lying ..... I came and asked to look at the database, maybe I came, they answered me In a VERY RUDE WAY - NO!!! I come, and there's a notification in the mailbox, but it's too late to go for the second time ...... now I'm worried that the contents of my parcel will not disappear...... The conclusion is A DISREGARD FOR THEIR DUTIES! It's just that someone was too lazy to get up (((((((((
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4
November 4, 2021
They work here, of course, slowly. I expected more professional work from them, but it turned out that it was not so. It would be good if we hired a few more people, otherwise we have to sit until the evening.
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4
October 28, 2020
Regular mail, pretty all the staff is kind and helpful, will be able to help if something is wrong, there is really one woman who I really didn't like, then screams, then asks what they have in the database, then don't pay everything. This is a minus
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1
June 4, 2022
Good service, clean, tidy. A regular post office
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4
1
May 18, 2021
I'll say this, there are normal employees, but there are, sorry, rude ones. As soon as they saw that the client is not an adult, they immediately begin to be rude, that the mood disappears for the whole day. And this has happened more than once. I didn't think of something right away, but next time I'll ask for a complaint book, if there is one.
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5
2
October 15, 2023
There are always long queues.
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3
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January 27, 2022
They didn't want to take it at 13:50 because it was 10 minutes before lunch. It made me angry, plus people weren't even there. And there is one worker who is always dissatisfied and grumpy
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8
November 12, 2022
Good mail, excellent service, but you have to wait a long time
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July 27, 2021
The staff is polite and attentive. The service is fast and high-quality.
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5
2
October 23, 2023
It could have been better
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3
1
December 5, 2021
The service is not bad, but it is very long. As a rule, there are two working from all ticket offices. A constant queue. I had to wait for forty minutes.
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6
January 11, 2020
I sent a parcel to Moscow 2 times. Excellent service in 2 windows. Everything was explained, a very nice woman is a post office employee. On January 6, there was a queue, but it ended quickly, although 2 windows were working.On January 9th, the parcel was sent at 9 a.m. There was no queue. It is a pleasure to visit this post office. And in general, I liked the town very much.
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6
May 14, 2023
They never use all the cash registers
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4
1
August 7, 2020
A terrible department!!!!!! The staff, excuse the expression, 19th century hillbillies!"!!! The culture is zero, they don't know how to communicate with clients...I understand that there are no salaries, but... such disrespect for people... I saw for myself how rude they are to communicate with pensioners.. !!!! There are two such women there . Wearing glasses!!!! Please teach them how to communicate with customers!!!!!
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January 26, 2022
Good and good employees will let everyone go even if it 's already closing time .Thanks to these people.
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November 4, 2019
They work very slowly. Both specifically and intelligently cannot answer certain questions. What about the fact that it's the 21st century and what's the big deal? I myself often use the services of the post office to pay for communal services. It is necessary to work in such a way that a queue is not created. And it is necessary to work in such a way that not one cash register works, but several. Then there will be no queue.
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12
December 9, 2021
Beautiful Belpost....even with a huge workload, employees find a way out of the situation
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5
August 4, 2021
A good but rather busy post office, almost constantly huge queues
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5
1
April 12, 2021
employees .... it hurts too much ..... they are people, every milkmaid thinks of herself as an Oscar nominee!!! although there are attentive workers, in fairness 3 stars.
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1
February 23, 2023
The taxi company's mail came, paid, and left.
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4
1
July 16, 2021
Not bad. The electronic queue is good. But the specialists in the windows traditionally hate us and don't even try to hide it, it's unpleasant.
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5
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July 17, 2019
A terrible separation. There is always a queue. Basically, one operating window works. There are a lot of people. The queue is crazy. It's not the first time I've gone there, and it's not the first time I can't wait in line. Cashiers work very slowly, just very slowly. You need to close this mail. It would be better to make information kiosks there that work with any cards, not just priorbank. And the banknote to accept money, they inserted both crumpled and perfectly smooth ones, which they took from the cashier, still did not accept
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1
November 21, 2021
Mail is like mail. Everything is standard. But, it's almost always a queue.
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5
March 9, 2020
4 stars is for the staff. There is no organization of work, there is even a lot of one star. Constant queues to pick up a parcel often take more than an hour. If there is no urgent need, do not come here.
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November 2, 2019
Excellent employees. But customers with communal services and mobile payments slow down the entire queue (Internet banking, m-banking, a terminal at the post office for cards and cash to help). As a result, the postal service has to wait hard.
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4
December 1, 2021
The mail is just tinny...
in four out of five cases, you leave in the worst mood.
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2
December 15, 2019
There is no way civilization can defeat these workers.the electronic queue is something cosmic for them.as there was a mess, so it remains....
To pick up the parcel, you need to wait until everyone receives pensions, pays for communal services, etc. and only after that, maybe by chance, the queue will reach the coupon for postal services.
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October 13, 2021
A normal post office. And employees who know their business.
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4
March 16, 2021
I often use their services. The queues have not been long lately. The staff has become kinder.
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February 26, 2020
When the electronic queue became available, the service became better. I like many employees, they work well.
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December 1, 2020
They work fast. Sometimes you have to wait for your turn for a long time, regardless of the number. What is the reason I don't know?
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