Today I visited the 112 branch, sent a parcel on demand in Minsk.The cashier was Irina Cheslavovna .I got my bearings clearly, hung out, quickly, simply, politely, professionally. It feels like a pro with a capital letter
Lately, I see queues here less and less often. The staff is only women, friendly, polite, I have never met even a hint of negativity on their part. When the electronic queue appeared, it became much more convenient and rational. And the rest is an ordinary post office
Polite staff. It was 7 minutes before closing, it took a long time to photocopy, everything was done, without dissatisfaction, Which often happens in other branches.
Spacious and clean room. There is a fitting room with a curtain. I was the only visitor on a weekday in the lunch area. The staff is polite and friendly. I liked everything. I recommend.
The employees are young, friendly and polite!!! What else do you need for a post office visitor????? Oh, yes, I still need to send mail!!!! In short: they are young, friendly, polite, and they also send mail.
There are many people who want to send and receive mail and not only, but the staff are doing a good job, for which they are very grateful! The convenient location and work schedule also give a positive moment.
Normal mail. The staff is polite, there are almost never queues. In addition to all sorts of postal matters, you can buy RB magnets for presents if you are going to go somewhere / fly))
Eternal queues. Constantly closed windows-"lunch", "break" or no explanation at all. The operators are generally polite, but they move a little like sleepy flies. It is useless to write to them in the book, a standard template answer comes. There are 2 air conditioners in the hall, but none have been working for 3 years.
In general, the "scoop" in all its glory(
Everything is modern enough. They work fast. There are queues, but not because of the slow work of employees. Surprisingly, mail services are in high demand in the 21st century.
Oh, I really liked it! I arrived at about 10 a.m. There was no queue. The girls are funny and responsive. They will prompt, advise and direct you. Just don't be shy to ask. ;)
Electronic queue. During rush hours, there are queues everywhere. A large room. There is a children's corner.
There is a young man working here and he is a born cashier. He communicates well with people, is respectful and attentive, will notice inaccuracies and tell you how best to solve them, initiative!!! An amazingly wonderful man .
Good post office, nice place. There are a lot of benches and chairs for waiting during rush hour.
There are a lot of people, the staff is slow, of course I'm sorry, but the operator who served me did not understand what I want. I needed to send a parcel to another city, she realized only after another operator approached her, she did not know what form I needed to fill out, horror.
Dear ones, explain to your employees what form you need to give to the client to fill out, so as not to rewrite it several times.
The post office is very overloaded with people. Electronic queue - you take a ticket and realize that there are 60-70 people in front of you. You can sit for an hour and a half. Of course, this is not always the case, but it often happens. The staff is excellent, no rudeness or rudeness.
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Ольга Владимировна
Level 11 Local Expert
June 22, 2020
Among the advantages are a spacious hall, an electronic queue and the efficiency of cashiers. Among the disadvantages - not a convenient location, crazy queues in the evening and not always all working windows, a systematically lousy terminal for payments.