The second time there was a problem with receiving a parcel, I ordered a bank card by courier, the first time I did not come until I went to the branch to sort it out myself. As a result, she was taken there for the second time, she lay there for about a week. No one has tried to contact me. The situation is similar now. The card has arrived at the branch, it has been lying for 9 days, I do not know what the problem is with delivery. And it's impossible to get through, they don't pick up the phone.
I think that this department has been successfully registered in our area, it is very necessary for everyone, although I do not often go there, but I do not want to express complaints about the person and I will not, since I have not encountered rudeness, etc. I put 5 stars
Thank you very much for your work. If only it would not be bad to put benches on the street, elderly people come for their pensions and are expected somehow not very well.