There is always a long queue, because you need to talk about life with each client, instead of doing your job. Not only do you wait in line for 40 minutes to receive the parcel, but then they tell you to wait a little longer, because we don't know where the parcel is and we will look for it. 👍
There are a lot of pensioners. Although this is rather a cyclical factor. But it will take a long time to stand in line. The service is the most standard, as it is at any post office. Fortunately, there is now an electronic queue-for example, you can go to the store to brighten up the time.
The branch has an electronic queue system, which greatly facilitates the work of mail employees who show professionalism in the performance of their duties. They gave an exhaustive answer to all the questions that interested me.
Great big post office. The services are very different: you can receive a parcel, buy cookies, and even a kettle with a saucepan. The staff is beautifully uniformed, polite and professional. I recommend it!
Great. The service is on the level. When there is a lot of queue, all windows work. The specialists are excellent, I received all parcels and transfers without any problems. When a letter came to me to another person, they took it back and sorted it out.
They work very poorly, they do not report the parcel, they return them back and when the parcels arrive, back to the branch. You have to pay a cosmic price
A very cozy and good post office. And strangely enough, there are no queues, which is a huge plus compared to the rest of the departments. They serve quickly even in the absence of people, all windows are working. Thanks for the good service.
A very long wait. I never found all the windows working. A small room. The workers are always sullen, or I was so lucky. In general, mail is like mail.
Our home department has been here for 40 years.The postmen are great.Postman Jeanne is very attentive to her charges.Congratulations to all employees of the department on March 8th!I wish you happiness, prosperity, health, and success in all your endeavors!
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Юрий
Level 18 Local Expert
March 22, 2024
Very long queues, very slow service, it makes no sense to put an electronic queue if there are still a lot of people
Cancel lunch time, several windows are working. It was unexpected to find out that there is a lunch break in this department. We've already lost the habit...
The girls are working well! And the queue is due to the fact that there are a lot of people. Especially the elderly, who do not know how to use a PC.
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Konstantin
Level 7 Local Expert
February 23, 2022
Since it was the first time I was doing mail, I turned to an employee for information on how to fill in each line of the envelope correctly, and they helped me without any strange looks, etc.
Maybe someone doesn't like something, but I was satisfied with everything.
With an electronic queue, even with the almost complete absence of people, it was not possible to spend less than 30 minutes waiting. The queue works strangely, does not call the numbers, jumps to the numbers that came later and also for the parcel, and you sit and wait, but they do not call you!! The service is disgusting, every trip to this post office is like torture.
A very pleasant service is connected with this virus, it has become worse ,I work from 9.30 lunch from 14,00 to 15,00 and still, we need to look at what time they close or at 18,30 or 19.00.Moreover, every instructor has a break.
If we compare it with all branches in the city, then it is not the worst branch, there is a place to sit down, a self-service terminal and an electronic queue work
Before installing the electronic queue, it was possible to choose which operator to queue for and I have favorites there, and now it's roulette))) The attitude towards the client is "in the mood".
Friendly staff, always ready to help , and sometimes there are a lot of people in line, so what do you want when more than 50 % of people pay for communal services , etc.
An eternal queue, like a post office, not a bank for accepting payments. Although there are terminals, but no one uses them, you need to put a consultant to train the "stupid" people!!! In general, you need to put an ELECTRONIC queue, and not the same ones take up a queue in a hundred windows, and then a scream. And in general, the priority should be on parcels, transfers, everything related to postal services, not payments!!
With the installation of a queue control device, you can stand in line for up to one hour. The live queue moved much faster. In my opinion, it is not advisable to install such a system in a small-sized room.
For a very long time. There's always a queue. They also put the device on so that they could know their number.
Parcels are weighed somewhere there at home, but they do not disdain to add a couple of grams. But they sell cereals and pasta.
Boorish staff, slow,after the introduction of electric electronics, payment for communal services for almost an hour,a mess and inconvenience, the work of the postmen of the department is disgusting, correspondence is thrown on the window sill in the entrance
A waste of time. If there is no special need, it is better to avoid this place. There are always a lot of people, you can lose more than an hour, or even two.