A parcel from China disappeared, they could not find it, huge queues, they recruited a lot of young girls who are lost and do not know what to do, it works very slowly. 2 stars only for the fact that specialists work in all windows, and not as in some - only 1-2 specialists out of 6 due
Today, on September 21, 2023, people gathered and only two of the 4 windows are working! The service is disgusting, they answer that two computers are not working! This is a mockery of people!
It's convenient, I got used to the electronic queue, I came, took the coupon and hung up on the phone, the only inconvenience there is the terminal, which does not allow you to choose the font size... To top up, "Pay"
Employees work very slowly, and some of them even sit on the phone during working hours, I personally saw
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Сергей Краков
Level 7 Local Expert
February 9, 2024
Almost everything is fine, friendly and nice staff, they work quickly, except for receiving parcels, if you know when to go, then there are almost no queues!
The post office is equipped in a modern style, with coupons for the convenience of people.I never go on peak dates (pension, payment of quarts.boards), so I usually don't get into long queues.The staff is good, very responsive employees.
Somehow it was the yellow envelopes that were needed, which were not available, so the employee offered to order it herself, and also called when they arrived.So, overall, I'm very happy.
An electronic queue is coming up pretty quickly, and mail workers perform their duties professionally. If necessary, or if difficulties arise, they will help and even call back.
Poor service and outright rudeness among ordinary employees, coupled with disregard for the interests of consumers, but the head is a very competent and competent employee, in case of any trouble, I recommend contacting her immediately, understands everything and solves any issues very quickly.
all 5 stars, I have never seen a queue yet, even if there are people, they let go very quickly. friendly girls, they will always help, tell you, no one has ever been rude or spoiled the mood. I witnessed how the operator was insulted by shouting and obscenities for nothing, and then there was no scandal. thanks to the girls for their patience and good work. no complaints. if there were more than 5 stars, I would put more.
After the repair, the post office was transformed. With the help of the post office, you always know exactly how soon you will be served. The staff works quickly and efficiently!
The most ordinary branch of which is full around the city. Everything is also slow and dreary.
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motorhead
Level 16 Local Expert
December 4, 2019
after the electronic queue was introduced, everything became pretty good.
the only thing that I would like to improve is to open, so to speak, an express checkout, which would be used by people with 1-2 parcels. because there is no patience when you wait for one hoarder to arrange 100 parcels.
Well done. The queue is based on coupons, which is very convenient!! There are no eternal old ladies who took a place in three queues+ behind them are 8 more old ladies who occupied and are coming now!)))
An electronic queue and a separate window for receiving and sending letters and parcels! It is very convenient not to stand in line while paying for communal services!
That's better. At least they thought of making an electronic queue. And then another time it is unbearable to listen to scandals because of the queue, who is behind whom.