I visited the post office with the index 212001, the Mogilev 1 railway station is located. The overall impression is good. Inside there is a modern renovation, it was hot outside, and inside there is an air conditioner, this is a blessing.. The workers are polite, which is good... I was in the afternoon and that's what I consider a MINUS is a LUNCH break from 14.00 to 15.00. I.e. they just close the room and that's it.. Or you can make lunch in turn and then the post office will not close ...
the overall impression is good.
The minus is closing for lunch.
The minus is, as you can see in the photo, there is a path to the post office, but there are steps that are falling apart and how can old people still not break their arms and legs there ..??? Probably the organization that serves the territory has no time to carry out a small repair of the track and this immediately reduces the impression!!!
Please repair the track..
Honest feedback
I believe that postal services should be a higher priority in the post office than paying utility bills. Previously, there was a priority, now it remains only in one window, which almost always does not work.
This is not the first time I have come to this post office to receive or send mail parcels. And I want to express my great gratitude to Anastasia Anatolyevna Slepukhova. She will competently tell you about filling out documents, help you pack and tell you how best to send a parcel or mail) Smiling, responsive. It is always a pleasure to come to such a specialist ☺️
Only 1 cash register is constantly open. If there are 2 cash registers, then the first one will go to lunch now. Eternal queues, the speed of service does not allow you to come and solve your questions in 5 minutes. A trip to this room for at least 30 minutes, even if there are only 3 people in the queue.
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Лариса Бочолян
Level 16 Local Expert
November 25, 2024
Polite and pleasant girls are sitting on sending parcels, the only moment is swearing obscenities when they communicate with each other, and listening to obscene speech is very unpleasant, especially when you need to fill out forms and in general it spoils the mood incorrect communication of compatriots right next to visitors really spoils the impression of this mail, it is clear that working with staff management is not It is being conducted
I was there 3 times , I didn't like it, the last 2 times (2 weeks ago) an incompetent employee served, categorically refused to accept an EMS express parcel to Russia in a film package, said it was impossible, only in their packaging (my product did not fit into the ones they offered), I said sew a bag (in our time ..., it's just nonsense), I had to go to the Main Post Office, where young girls were served politely and culturally without problems, helped to pack, thank them very much, I sent it for the first time, and the weight of the parcel was large.
I sat for 30 minutes to be called, it's already been a lot of people who came after me, then they claimed that they were called, although there was not even a number with such a letter, you can check everything on the cameras, after I said that they did not call, they accepted me so they were also outraged
The post office itself is small, there are always a lot of people, they stand in line for a very long time, during this waiting time in the queue you manage to go to the main post office
The mail is not bad, but the fact that they introduced a coupon system is not very good, what difference does it make if you stand in line with a coupon or without!
Regular mail from the USSR, a constant queue and one cash register is working, except to be nostalgic for bygone times there is nothing more to do, get ready to hang out for a long time, that the staff may not know how to send you something first class or EMS, in short everything is standard, grandparents, shit in line, the atmosphere from the last millennium for fans
Sometimes you sometimes stand in line for more than half an hour or even more to receive a simple registered letter or parcel, but what is there to be surprised if pensioners are used to paying communal payments here
So it doesn't seem to be a bad mail, the staff is pleasant. But there are disadvantages-there are few workers, this causes a large queue, especially the elderly at the time of payment of utilities.
Like any other post office, there are 3 windows in the eocna that work with postal items, 2 and 3 also with payments, inside there is an information kiosk with the possibility of paying utilities and other payments in cash, working hours until 20.00 on weekdays
There is a large parking lot of the railway station nearby. Which is convenient for stopping car transport. A trolleybus and bus stop is a stone's throw from the post office, as well as many pharmacies and flower stalls. Grocery store and food stalls. Which provides convenience for visitors to the post office.
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Мария Багай
Level 10 Local Expert
April 26, 2024
Only two windows work, the third one from the word does not work at all