Registered letters are never delivered to the addressees. Instead of emails, there are receipts in the mailbox. People don't want to do their job properly.
The operators were burdened with paperwork, so not all cash desks work and are a little slow, although the girls try.A lot, often interns and again slowly, but they need to learn- we are tolerant☺️
A small compartment. Sometimes there are few people, and sometimes you can wait in line for 20 minutes or more. It is inconvenient that lunch is from 13.00 to 14.00 and I would like to extend the work schedule until 20.00 in the evening, otherwise after work you do not have time to come in, taking into account work until 19.00 hours.
Not 5 stars, as there is a lunch break and the post is closing. I understand all people, but you can somehow distribute the time range between employees so that the mail does not close.
The service is excellent, the staff works quickly and efficiently, the time in queues is minimal, all windows are always working. The location is good, you can drive up and walk the same way.
Everything is done well, and the electronic queue, speed and quality of service are without complaints.There are two problems:There is one department for the entire densely populated area, and it's a long way to get to it.And the second problem is that the opening hours were changed from 9.00 to 10.00.(Previously, it was possible to pick up a parcel before work, but now only on your next day off.)
He is always polite, helps in choosing the product, there were times when he called to consult on the phone and I received detailed and understandable explanations for all questions. Thank you for your good work, good luck and prosperity.
arrange the delivery of parcels - otherwise you will remain in the scoop! the next package has been in this department for 10 days! There was no initial or repeated notification - and they prove that everything happened. is this done on purpose so that they can take at least some pennies for storage!? so you will finally lose the remaining customers.
EUROMAIL works clearly, SMS arrives on the phone about the arrival of the parcel - take an example in the end.
I am a sole proprietor and I constantly use transfers, I can't keep track of everything!
and they still call from Belpost and offer their services)) what kind??? you will learn how to work first!
Three windows, an electronic queue, although there is often no paper in the machine, there is a queue at the end of the month. In general, it works well
I went to the branch because I needed to pay for the service, it wasn't long to wait in line, the service was fast, the only one!!!! - it is impossible to withdraw cash from Belinvestbank and Alpha cards, they do not serve! However, when paying for services, these cards are accepted!
It's cool that they put a machine for queuing, now you don't have to crowd everyone in one place, but you can distribute it around the building, even go outside to wait, and when the queue number lights up.
That's horrible. There are 19 people in the queue!!!! There is one cash register, for the second one, for some reason no one. Is this how we fight the spread of covid and for good service? If it wasn't for a forced reason, I wouldn't have come here in my life. It's disgusting and slow, and no one cares at all.
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Anonymous review
June 29, 2020
There are a lot of people and slow service. You need to make a separate window for the delivery of parcels, parcels and transfers. Otherwise, everyone is in the same queue and this makes it difficult to serve
A terrible department, in principle, like the organization itself, the postman does not bring a notice on time, and you are blamed for the complaint in the department... In general, government organizations cannot learn how to work
It is a pity that only two cash desks are constantly open.
The staff is kind and helpful.
And there aren't enough chairs for everyone when there are a lot of people coming 😅
There are constant queues, instead of three ticket offices, there are two or even one at all...in order to go pick up a parcel, you have to allocate a lot of time
There is one post office for the whole area. There is a queue of 20-30 people, only 2 out of 3 windows are working! To send a letter, you need to stand for at least 40 minutes!