Courteous staff, decent service. But there are often long queues and not enough seats in the first half of the day. The room is clean, but I would like to have more space.
The post office is clean and tidy. The staff is polite and always helps if something is not clear. The department has recently installed an electronic queue system. It happens that there are a lot of people, but it does not depend on the staff in any way. Parcels are delivered on time and in one piece.
In general, I solve all issues with parcels and utility bills in this department and I will be happy to continue.
The post office is not bad enough. However, the service personnel (operators) are quite slow and often uncommunicative. The room is clean, there is a BPS-Bank terminal. Not far from home.
The staff is on 2.... Rude ... I came with a letter to the post office, but for some reason the man with the card was not served in front of me in turn. in the second window, the girl with the letter turned me around saying it wasn 't to me, but to the first one, and I have a communal apartment. Since when has a communal apartment been the priority of a legitimate letter?
It's not bad, no matter how many times I went in, I didn't see strong queues.
We have set up an electronic queue, which simplifies the visit
The staff is friendly.
The terrible boorish attitude of the woman from the first mail window, barely questioned the forms to fill out, and she had no clients, she just sat. If it is so difficult to give them out, leave them in a prominent place, as they do in other departments.
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Anonymous review
February 25, 2023
Rather unfriendly operators, especially those working on mail, it feels like you're asking them for a loan))) employees should be more courteous and pleasant to communicate with.
Long queues are certainly not encouraging, but the staff seems to be normal and understanding. There are no electronic queues, because of this there are conflicts with those who want to squeeze through without a queue
There is a girl worker at the post office! I really like to address her! I don't remember the name, but she will always prompt any question! It always helps with parcels! Clever girl!
The room does not have a convenient layout, which creates frequent congestion and queues. And in the summer months it is also stuffy. The operators work slowly, and only occasionally the service pleases. The presence of an information kiosk close to the ticket offices and the door is not convenient. Otherwise, the usual section of the post office.
It is better not to go there on the 15th - 16th of each month, there are eternal queues.The staff can not cope with the influx of queues.The room is small and you need to add windows.And we need to add more mail in this area to relieve the influx of eternal queues!
First of all, the good thing is that there is a separate window for receiving and issuing parcels, which is especially important on "hot" days at the end of the month.))) The staff is always polite and patient.
Good mail. The employees are friendly and friendly. They work fast.
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Anonymous review
January 2, 2020
The communication department is 45 Vvalotov, 16 Ogarenko Street. it is not a comfortable room. The size is small, for. such a population. A year, 2 years. earlier.not.there is an addition to this building on P. Brovki street. There's a furniture store there now.It didn't hurt. The authorities should think about it.
It's better not to show up there at the end of the month. There is a very accessible Internet, but people sacredly continue to stand in queues, be rude and nervous...
None of the phones on the site is wrong, it is impossible to get through, with the working time as well, I can't pick up the parcel for 5 days, I came 3 times and it was closed 3 times, it's pointless to ask employees how long they work, they don't know anything.