Mail is like mail. The terminal doesn't always work, but in my opinion it's even faster with live stuff. The last time I picked up an ozone parcel, they didn't want to give it back without a passport, I barely persuaded them. Take your passport with you.
Recently, only 2 windows have been working at the post office. The queues are huge. There is nothing to breathe, the air conditioners are not turned on, or there are none at all (I did not pay attention).
There are very few windows that work, and there are always queues from here. Although the girls are trying very hard, it's just difficult to serve such a stream of people quickly.
Good mail, the waiting time has been significantly reduced, the electronic queue.
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Soda
Level 8 Local Expert
February 13
When the utilities are paid, everyone is accepted in the windows intended only for mail!! The payment windows are not working. This situation occurs every month. Because of this, you need to stand for 40-50 minutes together with the utilities.
The horror is not the mail, the computers are clogged, then only one cash register is working. There are a lot of people because there are a lot of new houses in Paradise.
Almost everything is super, the service and attention are all consistent.
But finally change the style of notification of the electronic queue, as soon as you don't come, you take the ticket, you stand, you wait and here you are - customer number 24 come as 3
A wide range of postal services is provided, an electronic queue is organized. Service is fast
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Белый Славянин
Level 6 Local Expert
April 25, 2024
The sad ghost of the USSR in the atmosphere... and from the current realities - staff turnover: constantly new girls at the places of receiving / issuing letters / parcels, who sit with a doomed and tired look and are in no hurry. Apparently, the motivation in this building died along with the good mood. The service is very very slow. Sadness and the stopping of time...
The most terrible post office! Postmen do not work at all, parcel notifications often come immediately repeated, where the initial one was unknown. Now was the last straw! In the month of January, a notification of a registered letter was supposed to be brought, there was no notification of the first, second, or third! And at the post office, "employees" claim that there were notifications and allegedly the postman even personally came in early February, but no one was at home. But when he allegedly came, I was on sick leave and I would have heard this unfortunate postman! There was a speeding ticket in the registered letter, therefore, due to the fact that the post office, as always, could not do its job, I found out about the fine today, when I was already there. We will change the post office, we no longer want to go to this department. And where the taxes go is unclear, the postmen are completely incompetent, as well as their management!
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El Z.
Level 7 Local Expert
November 19, 2024
I came at 8.10 am to pick up the letter so as not to stand in line. There are three employees on site, but one window is working.
Terrible job as a postman. Last time, I didn't even receive a single notification by registered mail. The post office said that the new postman was working, but when it came to the proceedings, it turned out that the postman had been working for more than three years! The situation is simply out of the ordinary.
The post office cannot be called a low-visited place.
People sometimes go through the roof, especially on the day of utility bills.
The staff will try their best - they work harmoniously.
It's good that they work on an electronic queue.
I lost almost an hour of time, I wanted to pay for utilities, I didn't have any payment documents with me, they couldn't find me in the database, which is very strange, I could only pay for my phone and a bank loan. The quality of services is low.
I rarely use the post office, but when I have to, there is always a crowd), an electronic queue "saves", you can leave so that you don't waste your time in vain!!!
The staff is good. but! Constant confusion with the queue, in my opinion an electronic queue is necessary (this would definitely reduce the number of conflicts). And, I would like to have an employee on a permanent basis to issue shipments without payment. Tired of standing for hours to get an elementary fast service!
When they made three windows exclusively for postal services (without paying utilities, payments, and everything else), the branch began to work perfectly. Minus one star - what happens when one or two of the three windows work.
!For 5 years, the client of this department, the girls work with a heavy workload, but they are always very friendly and attentive to all clients! Smart organization of the work of the entire department thanks to its head Basarevskaya I.
I've never met a worse manager. He is rude to customers, occasionally he can be heard shouting in the hall (I suppose at employees).
Young girls work great, although there are queues
I am very satisfied with the work of the post office, there is an electronic queue,
fast service, attentive cashiers, they will help with any question.
A fairly spacious room, many windows, an electronic queue, a terminal for paying for services, a friendly staff, a post office on duty. Sometimes there are long queues.
The young girls on the mail and parcels are well done.But the reverse side of payments is something ((the "Old Guard" I see them for 20 years on the other side, but God forbid service(((
There are constantly long queues for receiving/sending correspondence and parcels. It seems to me that parcels could be scattered more in small post offices in neighborhoods. For example, it would be closer for me personally to pick up parcels from the branch located on Tavlaya, but I have to go to Dzerzhinsky by registration.
By the way, the electronic queue at Dzerzhinsky is good, but as for receiving parcels without payment, it is faster without it
There are always queues, and bank employees do not know how to replenish cards, which is very strange, considering that they know at other post offices