The incompetence and rudeness of the cashier operator was simply amazing. On May 6 of this year, I received a money transfer. After the payment, he asked me to make a photocopy of the cash receipt and the money transfer form for the report. Veronika Dolmatovich, the operator at the cash desk, made a copy of the cash receipt, but she categorically refused to make a money transfer form, referring to the fact that it was an internal document of Belpost, although you can copy your usual filled-out form, there is nothing wrong with it and you can't attach it to any case. I asked her to provide a list of documents that are internal, to which I was refused (like go read on the Internet). In this case, the question arises - what does Belpost's customers have to do with internal documents, that they cannot be copied, their own forms are filled out. In general, gentlemen, the bottom line is this, the unreasonable motivation of the Belpost employee in refusing to provide the service. I'll give her 1 (count) for her work!
The competence of the belpost operator leaves much to be desired, I went to pay the receipt, I do not need to pay through the erip, the operator began to ask questions why I came to pay by mail, calculated the percentage of the commission for me, which is not much different if you pay through a bank, it seemed that the operator does not know how to use a computer and perform payment operations, the result time has been spent and the receipt has not been paid.
We rarely come here, but as they say, aptly.A large, bright room. There are many service areas.The operators work quickly and skillfully.The place has been very transformed after the renovation. I definitely recommend this service facility to the public.
they do not comply with the work schedules at the pick-up point. It's called, but the door was closed in front of my face and they left for lunch! Although he wasn't even on the work schedule!!! And how long to wait for this miss from her lunch? It's not okay!
I mostly attend only the delivery of parcels.
The staff are friendly and try to do their job quickly , but if the employee is 1, then the queue is up to 15 people .
This is usually from 16 to 18 o'clock
09/6/2021 at 12.40 I sent a letter of the 1st class. The mailbox says the seizure of letters at 12.50. The track showed the acceptance of letters for processing in the Soligorsk branch only on 09/7/2021 at 11.45. Where is the promised fast delivery service for class 1 letters. It's a great deception.
The staff is very friendly and competent in some places, and the speed of the mail is satisfactory. 4 out of 5 because it is simply expensive in comparison with their direct competitors such as SDEK/Euromail.
A God-forsaken corner of Soligorsk, with the advent of the ERIP payment system, the need for this department has greatly disappeared. Mostly pensioners live there