It is not clear at all why this branch exists if it does not have cash desks / currency exchange. A currency ATM may not have the right currency or the right denomination (at best, there are 100€\100$ bills)
The most disgusting private bank in the country: there are several branches where you can withdraw currency from a card / exchange currency in Minsk, there is either no money in the existing ones, or queues of 30+ minutes. Employees do not know information beyond their department, and the same is true in the application. Every time you have to go around 2-3 branches to withdraw some ridiculous amounts from their card.
Everything is at the highest level. Kind staff. They will help and tell you what to do and how best to do it. For Minsk World, it is an excellent bank with good staff.
It is unclear why a bank if there are no cash desks in it!?
The girl at the reception did not even bother to tell how to withdraw money from a virtual card without a cash register.
"I can't help you with anything."
Make an application to which you can connect your virtual cards and withdraw money from an ATM!
Excellent department. They serve you quickly. Mitter-grter is doing well, because there is no crowd. There are no cash registers or anything, but there are a lot of ATMs and terminals.
As always with this department, it's a waste of time!((
It is almost always impossible to top up the card through payment terminals! And there are two of them here!!!
A good department. The staff will not refuse to help. I came here one day in the fall, I needed to update my personal data. A very nice girl helped to do everything, answered all the questions. I left a very pleasant impression. + the receptionist girl and the manager guy helped with the translations + tried to answer many questions. Only a good impression remains
There is a small branch in the house, there is a cash register, an information kiosk, an ATM works around the clock. Consultants will tell you everything correctly, help with the application settings. The bank is satisfied with the work of the bank.
One specialist for the whole bank, yes Saturday, yes the first half, but waiting 1.5 hours (considering that there was a 3m in the queue), it's not serious.
Money was transferred from alfa Bank to the account of an individual of priorbank. 50 rubles were withdrawn, no notification was received, and, accordingly, no one asked for consent either.
Therefore, if you use this "wonderful bank" - read their rules, otherwise you may lose money. It is better to withdraw and give in cash, because the commission is not small.
Clean, bright, excellent service. The only thing I would like is a bench in front of the operating room, sometimes you have to wait and for the elderly it is necessary.
The staff explains all the nuances in great detail and clearly. Today I dropped by literally 10 minutes before closing time. We signed everything in 5 minutes. And I left happy as an elephant))) 👍👍👍🥰
Clean, cozy. The staff is very helpful and friendly. There is an ATM and a possible receiver. The cash register does not work with the cache. Only cashless. I hope it's a matter of time.
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Стас Б.
Level 3 Local Expert
September 10, 2024
There is always a queue ... From an hour + you have to wait!!! One specialist, then two. When two are working, one just sits and deals with other issues, and you sit and wait! Our time is worthless, right? We are in no hurry to go anywhere... disgusting attitude
A convenient bank, payments are fast, excellent advice on all issues, the best bank for my woodworking industry. The managers (my Caroline) are very experienced, respond quickly and help with any question. thank you.
It was necessary to reissue the card, the employee said that there would be two cards on the selected tariff: a visa and a master card. Upon receipt, the girl searched for familiar letters in the computer for fifteen minutes and gave only one! In response to the demand to issue a book of complaints, they issued a notebook called "The Voice of the client", not numbered, not stitched, not stamped, not registered! This can be changed after each complaint, just re-glue the sticker. There is no exchanger! I do not recommend visiting this department - there are NO specialists there!!!!
Will the terminals be monitored at all here?
Too often it is impossible to deposit money into an account.
He constantly writes that cash is not accepted.
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Анастасия Р.
Level 4 Local Expert
November 9, 2023
A small compartment where the simplest procedure to do is to wait in line for 30-40 minutes even if there is 1 person in front of you
Actually, in the other two it was no better at all, Alfa Bank has a much better service. If not for the sanctions, I would have changed the bank long ago. They leave only due to the lack of competition. As soon as things recover here, expect an outflow of customers. Although I think the bank is deeply all the same considering the level of both services and branches and the mobile application .
The design and color of the branding are also terrible
In general, the department is normal, the staff is responsive. But damn, the location is very strange: it works according to the schedule of the neighboring bakery, there is no chance to use the services on weekends, even just to go to an ATM.
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Татьяна Пацанкова
Level 4 Local Expert
November 22, 2024
Quickly, efficiently, politely. Thank you for the service
Nice office. Excellent staff with iron nerves. There was a huge influx of Russian tourists opening a working mastercard and visa. The staff tries to help and speed up the service in everything.
A very small compartment, but there is everything you need
Among the big advantages: round-the-clock ATMs and self-service terminals, where you can solve most issues
They want 10,000 byn for opening a card for a non-resident. Of course, for such money, I immediately wanted to leave there. In general, the repair is normal and the girls are friendly. You won't find an entrance, although the idea of combining a bank with a bakery is not bad
Inconvenient working hours of the department with bank employees. You don't have time to go to your work, since the department starts working only at 11, but after your own, you don't have time either, since the department already closes at 19
Does not work on weekends
It works around the clock. Inside there are three information kiosks and three ATMs, like a cash receiver for legal entities. At night, the entrance is by Priorbank card.
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Alex
Level 12 Local Expert
July 9, 2024
Schedule 11-19 on weekdays, are you serious? Why not from 13 to 14? Calculation for the unemployed, as I understand it?
I wasn't inside, but the advertisement shines so brightly and the house opposite is very disturbing. It used to be a nightmare, then it was reduced - for this 3 stars.