It's a small bookstore, but it's quite enough, because everything you need can always be ordered in advance. The staff is pleasant, the service speed is fast, I personally do not remember queues at all.
I was a regular customer occasionally, then I left because of the joints, after a while I came back again. On M. Kuntsevshchina, the item is generally on 1, the review is slightly postponed, now maybe other girls are working, a long-standing situation, I'm coming, they say we didn't get through to you (with pressure, they say it's your fault that you didn't pick up the phone during working hours, well, the store could send an SMS), they say here the umbrella turned out to have a hole Will you take it?I went to pick up from another area on purpose, time was spent, I waited for about a week, and left without the goods, the same point - I'm coming, one-on-one situation, we didn't get through to you (but neither SMS nor notifications to my personal account), then the washing gel in the car was pressed down and it deformed and it leaked out a little (there was 4 liters of gel), will you take it? I'm going home again with obscenities at the organization, I changed the item to a non-blink, everything seems to be OK, but again the organizer came into the car- another color came, one dark one is indicated in the description, another light one came, almost black in the photo, light gray came, a brush in the car with super reviews- nothing to do with the photo, there bright orange is beautiful, cool, actually faded dirty orange, ugly, the pile climbs out and is very crooked with the naked eye, now I will only choose live, hardcover books are often scratched, or on the end as indentations from the chancellor.I bought a knife, because you eat on purpose and wait, and it's a shame to leave after waiting, and sometimes you need the goods urgently and there's no time to look again. Also, if you leave an honest review, for example, a unit, it is not taken into account in calculating the rating of the product, the stars are either quietly removed altogether or the rating is not considered correct, in favor of the product, you can check - for example, the product has ratings of 5 and 1 stars, but the average will be 4 instead of 3 in the rating of goods, or you will not believe it, generally 5, and the unit will be removed and leave a review as unappreciated, only the text! I do not like it when the consumer is deceived, it is clear that sales are needed, then it is logical to remove the estimates, since they are still displayed incorrectly and speculate with them, which is unfair and misleading to customers, the staff also loves only the application, because it is more convenient for THEM, they are forced to download it, even if you do not need it. I was a regular customer, but my loyalty is over, now I will be here only if there are no other stores or it is much more expensive, but books on sale in other marketplaces can be found cheaper. One of the advantages was that the staff was more often polite. That's what kept me going. But there have already been too many situations. I'm tired of it. I just decided to buy more for the family in stores where there is no need to wait, and maybe the product does not come in accordance, better, came, saw, examined, immediately bought. And it was a great idea.
A cozy store, I would say a bookstore, but there is a great variety of goods, there are cosmetics, perfumes , drinks that are not available in regular stores , soda in a transparent jar, for example, sweets, books, magazines, board games, interior decorations, in general, everything that can diversify and decorate gray everyday life. The staff is polite, friendly, client-oriented, prompt , show , in general, it's nice to do business. This is not only a store, but also a point of delivery of goods ordered on the site. In general, I am satisfied, I have no complaints and negativity from visiting the store.
The store is conveniently located, easy to find. The interior is always clean and tidy, there are a lot of goods, even though the store is small. The staff is polite, they will always tell you everything and help you find it. I use the app, so I often pick it up from this point. There have never been any problems)
As a pick-up point, it's not a bad store, but the last order upset me a lot! I ordered 2 school notebooks. The order was confirmed, on the day when the order was supposed to arrive at the store, one notebook was confirmed to me, the second delivery was postponed after 2 weeks! But even when day X came, they stupidly canceled my order! It's ugly! From now on, there will be no trust in this chain of stores, I will look in others!
I waited for the product for more than a week, the day before the appointed date, I received a letter that the product was not in the supplier's warehouse, there were no waiting periods. The store disclaims all responsibility. I ordered a gift by a certain date, now I will have to get out of this situation in a short time (
It is very convenient to choose a book at home and order pickup at this store - it is located just a few dozen meters from the metro. Even if there is a queue, everything is still very fast.
A great store, all orders via the Internet can be picked up at any store that is close to you on the same day (choose the appropriate one yourself).High-quality products, reasonable prices, excellent staff.There are exclusive books, you can pre-order, everything will be brought, notified...A wide range of products.Cool store.
The store sells good and high-quality goods: books, food, decorative elements. I would put 5 stars, but alas, the product there does not justify its price.
Poor service. They were misled about the gift certificate. They promised to extend the current certificate on a personal application, and they did not extend it, but during the consideration of the application, the certificate expired, no one warned. Do not buy gift certificates! they are valid for only 3 months
A large selection of literature, souvenirs and other "related" goods. There are queues to receive orders from time to time, but mostly before the holidays. Convenient location of the store, friendly and courteous staff.
It's a good store, I often buy books here. Books can be ordered and picked up on arrival at the place. Convenient location of the store, close to the metro. I recommend it!
I really love this store. The assortment is wonderful. As soon as I come in, you can't pull it by the ears. I use the top app. There are also certificates to please your loved ones. I recommend it!
The OZ company.BY is probably the last of the Mohicans in the print trade, it is very gratifying that they have offline stores with a good selection and this store is one of them.
An order pick-up point , a stationery store , books , dictionaries , etc. toys , a diverse range of goods , reasonable prices , polite and friendly staff .
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Level 16 Local Expert
November 7, 2023
Friendly staff, large assortment, quick delivery of goods. Issued on time. The product was of high quality
The service is fast. The staff helps if you have any questions. The assortment is diverse. Occasionally there are queues to pick up an order. Cars usually have a lot of places to put them.
Unfortunately, only 2 stars.There is no educational literature in the store, only 7-8 notebooks and that's it.If you go to the shops of ipashnikov, then there is much more product.I hope that the goods will be delivered in larger quantities.
Disappointed today! I arrived for the order at 10:30.
- Your order is "on the way", wait for an additional SMS that the order has been delivered to the point.
Well, what can I do, it's a pity, I think it's impossible to pick up in the evening and tomorrow, the child is already waiting... Yes, not really, but I didn't realize that I had to wait for an additional SMS.
Is gone. The text message arrived at 10:45. Additional information. Hooray. I've just left, I'm going the other way...
it's a pity.😕
I always pick up orders quickly. Friendly staff. A small pick - up point , but cozy
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Маргарита Пятницкая
Level 7 Local Expert
September 23, 2021
The shop is small, almost everything is there. We arrived in the evening, there was a big queue. We thought we'd be standing here until we were blue in the face, but the girls at the checkout are working very fast. I hope they always have such fast service.