It's not the first time I've bought board games as a gift, there's always something to choose from. The service is excellent as always, the staff is polite, they will tell you a good book for every taste
A wonderful store that caused only positive emotions, I went to look for a book as a gift to a friend, a wonderful consultant girl helped me pick up a book as a gift and for me) they also offered a board game for my birthday, which I didn't even think about. I was very satisfied with the service and approach to each client)
Good evening!
Recommendation to OZ, write the actual cost of the product on the website. It is not very pleasant to deal with the cashier, why you buy goods at a higher price than it is indicated on the website.
I have repeatedly used the services of delivery to the pick-up point: I am pleased with the convenient location of many shops near metro stations. The staff is friendly, the assortment is very diverse, and the prices are quite fair.
I leave one star for you to pay attention to. The store is not the cheapest, we pay for the service, so the service is lame.
They gave me a certificate, a message came with the data, the amount and up to what date to use, as well as that it is valid for oz.by and in the mobile app.
I made an order, nothing foreshadowed trouble. And so I came to pick up the order at the iiiii pick-up point ...... they tell me that I can't pay for the order with a certificate, that I had to type the certificate into the code line when placing the order (i.e. oz.by from their message, this is NOT a physical store, but only an online store, and yes code =certificate)
So, why not just add "oz online store.by and mobile application", it is already clearer. And if there is also a line in the SMS that this promo code can only be spent online, you will not receive a price.
Another idea is a link to an article on the website, how to use the certificate…
And so the day off is ruined
P.S. In the initial order, bonuses were burned, a trifle, and not pleasant. So I also had to re-form the order, and now the old one is being sent back to the warehouse, and the new one will arrive in 5 days.
A cozy place, there are many interesting games (board games, card games)... Books, sweets, you can look after something for a gift to a person close to you) I would recommend everyone to visit this place) See you soon🤫
The product is offered in a variety, but the prices are high. The staff is responsive, polite, the location is very convenient (it's a little hard to overcome the steps)
I did not contact the delivery, but the order is delivered on time.
The very point on Mogilevskaya is pleasant, everything is prompt, polite and neat. But about OZ in general - I don't understand what and why they buy at prices 2-3 times higher than the same WB
a cozy shop, fast service, pleasant sellers at the checkout. however, the room is small, if 3+ people walk around the hall, it is inconvenient
It's nice to get bonuses
There are a lot of normal books, and good literature to read, as well as a lot of different little things for book lovers, in general, stores always delight with their new products. It 's very nice to go to a store where people work who understand books at least a little
If it were possible to put less than one star, then this would be my assessment.
The most disgusting online store I've ever ordered from!
Since I am a frequent user of online stores, there is something to compare it with
- very long delivery time (about a month, there is no such thing in any store)
- low-quality goods
- Non-reliable information in the app!!!!(the order was placed on May 6, everything was in order, after 3 weeks the waiting was postponed to June, explaining that they could not assemble an order from 3 positions!!!and after another 2 weeks, they completely canceled, they say, not the product!!!!!!
- incompetent employees
A good location for accepting orders. A good assortment for finding new books. Polite staff. A pleasant online ordering service (staff will help if necessary)!!!
The picture of the wrong store. On Magilevskaya, the store is very small and there you basically have to take everything to order. I would say that this is more of a place of delivery of goods. The staff is helpful.
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Lyubov Y.
Level 8 Local Expert
June 20, 2022
There are many books to choose from, but the prices are, of course, very high
You can buy it twice as cheap on valdberis or ozone
Overall, a good online store
A small but very good store. Excellent location. There will be no problems with the assortment if you order through the app. They will be brought there on the same day or the next.
The staff is pleasant and courteous. They work quickly and efficiently. One "but": the store area is small, respectively, and the selection of goods is small. Personally, it is convenient for me to order on the website and choose this store as a pick-up point.