It has become a completely inadequate place. I came to pick up the order, so the brainless young sellers absolutely did not figure it out and one "gifted" called security, and then she apologized herself and the policeman who took us to the department.
A good bookstore, there are not only books, but also comics and all sorts of little things, plus a convenient application through which you can order everything you want to the store and come pick it up
Always polite staff and very clean inside)) I like the management 's approach : they take an employee out into the hall in a long queue , which is convenient ) + your cool app
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Polina
Level 7 Local Expert
October 11, 2022
When the buyer visits the website or the application, he sees the price of the product with a discount, while immediately having information where to find the product in stock. Upon entering the store, the buyer discovers that there is no discount on the product and the product in the store is sold at full price. In response, the seller says that the store and the website / application are different platforms with their own prices.
In this case, why is the real price not indicated on the website or in the application next to the information "available in ...", provided that the purchase is made in the store?!
Why do I, as a customer, go to the other side of the city to purchase a product with a big discount, and find out that the product is in the store at full price?!
What right do you have to misinform customers?
The seller's argument: "Have you read the user agreement?" is not an argument!
Do you think at least one of your customers reads the user agreement before buying a product from you?
Either describe two situations and two prices, or let's buy the product at a discount, and not wait a day after ordering in the application so that the same product is put in my package.
Take an example from other well-known retail chains, which immediately have the following: online price, in-store price.
Please write me instructions on where I should find information that the site/application and the store are different sites with different prices. Thanks!
There was a lot of choice, we found everything we needed, but we also stood in line for a long time. The location is convenient, right next to the metro
Oz itself is a great bookstore with all sorts of cool stuff. The advantages of this particular Lake:
✓ Friendly staff who will show and tell you everything if necessary
✓ convenient location of goods in several departments
✓ located near the Heater, just get off the subway - and here it is
✓ very beautiful and lamp design of the store
I've highlighted only one minus all the time: guards and consultants are closely watching you in the Lake so that you don't steal anything, and it's annoying
And so, the best shop with all sorts of junk in the area, I recommend 👍🏿
A great store with good staff. A fairly wide range of products. Affordable prices. Consultations on availability will always be offered. They will help you search in another store-if not in this one
I always buy Books there)There are very friendly guys working there, they will tell you, tell you and show you!)I recommend it!
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Anonymous review
August 10, 2021
I was completely delighted with the store and the service, the Consultants are just lovely, they helped me find everything as quickly as possible without wasting time. They were greeted with a smile at the checkout. It's a small thing, but it's nice.good mood for the whole day.
Good luck and prosperity to the store and employees!)
It's a cool place, there's a lot of choice in board games, books. When the school year begins, the store has what you need, as well as a good choice for gifts to your loved one.
I really like this store! Friendly staff, with whom you can consult in choosing a book, besides, I really like that you can leave an order on the website and wait until it is delivered, and payment is made upon receipt of the goods. Once I urgently needed a gift for a person, I ran into OZ and bought a thermos, a book and a cute chocolate bar in fifteen minutes! The only thing that can be reduced is a very poor selection of educational literature (it's really bad with this, you have to go to an academic book) and inflated prices for some books, you can find books much cheaper, twice or even three times.
My favorite store is books, cosmetics, appliances, and everything else! it is very convenient that you can order something from a huge selection of goods and pick it up tomorrow!
Everything is not cheap (I ordered delivery - they changed the date, then they carried it forward, then they abruptly notified that the order had arrived and I had 3 days to pick it up, just when I did not count on finances... In short, the impression is not very good.
There is always a queue on any day , at any time of the day , there was a similar one on Grushevka, the same situation, I think it was logical that both of the 2 cash desks would work, and not one and a queue of 10 people
A convenient good store with polite staff. I found a book on ozz that I've been chasing for a long time. Thanks to the store)
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Иван Стридов
Level 5 Local Expert
June 14, 2022
A small OZ, from where I constantly pick up orders from this site.
To a greater extent - polite and tactful staff, a wide range of goods and small queues, if we are not talking about the school office in the month of September-October :).