The lack of flexibility in basic operations for such a level of company upset me very much. I wanted to order a book, but the website showed that it was only in Partisan. I have to go there, like to hell in the middle of nowhere, I ask if I can move it to the nearest store to me!, I ask if I can pay online, and I will order Yandex delivery, they will pick it up soon - no!. They can't do basic movement, even if it takes 2-3 days, there is no payment through standard payment services, there is no desire for sellers to sell, where their activity is -0, they can't. Not only that, but the information on the website and in reality does not match. There is a hardcover on the decree's website, but on the phone they said only a soft one, there is no suggestion how else to resolve the issue, there is no flexibility. Of course, such giants as ozone will crush such antediluvian companies. I am very disappointed, I hope my review will help the top management come up with almost free customer satisfaction solutions. Good luck, but I won't order any more from the company, even if I want to. And really, I wanted to buy from my own people, everyone can use ozone. No, they don't want to, and they don't even want to.
I did not think that I would put a review of the Ram less than 5, but as it is.
It sucks to come to a store and see prices higher than on the website.
Sellers to the question "why is this so?" they answer that the online store is a separate platform.
Then the question is, where can I see the current prices of the store? On the website, going to the products tab of a separate store, the prices are the same as on the general tab. WTF?)) Then where can I see the actual prices of the store?
The condition of the goods, cleanliness, and communication skills of the employees are at a good level.
I was "lucky" to enter this store one day and, to be honest, the desire to buy something disappeared immediately. Firstly, the staff did not even say hello (apparently they forgot that they have regulations), but okay, that's half the trouble. Secondly, the shelves with goods are a complete mess. The price tags are also a problem: some goods had them, some did not. Am I supposed to stand there and figure out the price? What does the supervisor do? does he go for coffee a thousand times instead of teaching employees to follow the rules and maintain order in the hall?))
It's a good store. The consultants arrived at closing time and helped us choose and after closing the store they punched through all the goods . And the main thing is that they were not kicked out, that they are closing