Ozon
Address
Business hours
Closed until 9:00 AM
Directions
Vishniaviec
195 m
Information verified by owner
6 reviews
December 29, 2024
Nothing foreshadowed a spoiled mood ...
Since we work ourselves until 21.00, we arrived at 20.45 for the order. The product packaging consisted of bars fastened with self-tapping screws. They asked for a screwdriver to open the package. We were denied this, citing absence and with instructions to go home and open it there. According to reviews, this particular product sometimes arrives incomplete or the ceramics are damaged during transportation, and it is recommended to check at the place of issue. After I found a way to unscrew the screws, I had to listen to a raised-pitched speech that the point would close at exactly 21.00, that I should have come earlier, that she didn't care about our problems. And all this was expressed in a rude way. It feels like we weren't at the OZONE pick-up point, but in her apartment. She refused to introduce herself, and when she wanted to leave a negative review with us, she replied that she didn't care. And with the parting words, COME FROM HERE, we have completed the receipt of the long-awaited goods. We left after receiving the order at 20.55. We will not use this point of receipt of the goods in the future and we will not recommend it to all our friends. We hope that the management of this point will pay attention to our feedback, and the OZON company will recommend recruiting more balanced staff.
See original · Русский
2
July 28, 2024
Quickly and culturally. Thanks
See original · Русский
March 21, 2024
Clean, cozy room, kind staff
See original · Русский